HP Laserjet 1320 Printer

Use HP LaserJet 1160, 1320, 1320n, 1320tn, 1320nw

hp LaserJet 1160 and hp LaserJet 1320 series printer User Guide

Copyright information © 2004 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: Q5927-90913 Edition 1, 09/2004 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark credits Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Energy Star® and the Energy Star logo® are US registered marks of the United States Environmental Protection Agency. PostScript® is a registered trademark of Adobe Systems Incorporated. Bluetooth® is a registered trademark owned by its proprietor and used by Hewlett- Packard Company under license. Java™ is a US trademark of Sun Microsystems Inc. UNIX® is a registered trademark of The Open Group. Linux® is a U.S. registered trademark of Linus Torvalds.

Table of contents 1 Printer basics Quick access to more information .............................................................................................2 WWW links for drivers, software, and support ...................................................................2 User guide links ..................................................................................................................2 Where to look for more information ....................................................................................2 Printer configurations ................................................................................................................3 hp LaserJet 1160 printer .....................................................................................................3 hp LaserJet 1320 printer .....................................................................................................3 hp LaserJet 1320n printer ...................................................................................................4 hp LaserJet 1320tn printer ..................................................................................................4 hp LaserJet 1320nw printer ................................................................................................4 Walk around ..............................................................................................................................5 Printer control panel ..................................................................................................................6 Media paths ...............................................................................................................................7 Single-sheet priority input slot (Tray 1) ...............................................................................7 Main input tray (Tray 2) ......................................................................................................7 Straight-through output path ...............................................................................................8 Output bin ...........................................................................................................................9 Print cartridge access ..............................................................................................................10 Printer software .......................................................................................................................11 Supported operating systems ...........................................................................................11 Installing printer software ..................................................................................................11 Printer Properties (driver) .................................................................................................12 Print setting priorities ........................................................................................................13 Printer Properties online help ...........................................................................................13 Software for Windows .............................................................................................................14 Printer drivers ...................................................................................................................14 Available printer drivers ....................................................................................................14 hp toolbox .........................................................................................................................14 Embedded Web server .....................................................................................................15 Software for Macintosh computers .........................................................................................16 hp LaserJet 1160 printer ...................................................................................................16 hp LaserJet 1320 series printer ........................................................................................16 PostScript Printer Description files (PPDs) ......................................................................17 Printer media specifications ....................................................................................................18 Supported media sizes .....................................................................................................18 2 Printer connections USB connections .....................................................................................................................20 Connecting the USB cable ...............................................................................................20 Parallel connections ................................................................................................................21 Connecting the parallel cable ...........................................................................................21 Network connections ...............................................................................................................22 Connecting to the network ................................................................................................23 Wireless connections ..............................................................................................................25

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3 Managing the printer Printer information pages ........................................................................................................28 Demo page .......................................................................................................................28 Configuration page ...........................................................................................................28 Supplies Status page ........................................................................................................28 Network Configuration page .............................................................................................28 Using the hp toolbox ...............................................................................................................29 Supported operating systems ...........................................................................................29 Supported browsers .........................................................................................................29 To view hp toolbox on Windows .......................................................................................29 To view hp toolbox on Mac ...............................................................................................29 hp toolbox sections ...........................................................................................................30 Other links .........................................................................................................................30 Status tab ..........................................................................................................................30 Troubleshooting tab ..........................................................................................................30 Alerts tab ...........................................................................................................................31 Documentation tab ...........................................................................................................31 Advanced Printer Settings window ...................................................................................31 Network window ................................................................................................................32 Using the embedded Web server ...........................................................................................33 To open the embedded Web server .................................................................................33 Information tab ..................................................................................................................34 Settings tab .......................................................................................................................34 Networking tab ..................................................................................................................34 Other links .........................................................................................................................35 Wireless printing ......................................................................................................................36 IEEE 802.11b/g standard .................................................................................................36 Bluetooth ...........................................................................................................................36 4 Printing tasks Manual feed .............................................................................................................................38 Canceling a print job ...............................................................................................................39 Understanding print quality settings ........................................................................................40 Using EconoMode (saves toner) .............................................................................................41 Optimizing print quality for media types ..................................................................................42 Guidelines for using media .....................................................................................................43 Paper ................................................................................................................................43 Labels ...............................................................................................................................44 Transparencies .................................................................................................................44 Envelopes .........................................................................................................................44 Card stock and heavy media ............................................................................................46 Letterhead and preprinted forms ......................................................................................46 Choosing paper and other media ............................................................................................48 HP media ..........................................................................................................................48 Media to avoid ..................................................................................................................48 Media that may damage the printer ..................................................................................48 Loading media into the input trays ..........................................................................................50 Single-sheet priority input slot (Tray 1) .............................................................................50 250-sheet input tray (Tray 2 or optional Tray 3) ...............................................................50 Printing an envelope ...............................................................................................................51 Printing on transparencies or labels ........................................................................................53 Printing on letterhead and preprinted forms ...........................................................................54 Printing on custom-size media and card stock .......................................................................55 Automatic two-sided printing (duplex) .....................................................................................57 Windows ...........................................................................................................................57 iv

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Mac OS 9 ..........................................................................................................................57 Mac OS X .........................................................................................................................58 Printing on both sides of the paper (manual two-sided printing) ............................................59 Manual two-sided printing using the top output bin ..........................................................59 Manual two-sided printing using the straight-through output door ...................................61 Printing multiple pages on a single sheet of paper (N-up printing) .........................................65 Printing booklets ......................................................................................................................66 Printing watermarks ................................................................................................................67 5 Maintenance Cleaning the printer .................................................................................................................70 Cleaning the print cartridge area ......................................................................................70 Cleaning the printer media path .......................................................................................72 Changing the pickup roller ......................................................................................................73 Cleaning the pickup roller ........................................................................................................79 Changing the printer separation pad .......................................................................................80 6 Problemsolving Finding the solution .................................................................................................................84 Step 1: Is the printer set up correctly? ..............................................................................84 Step 2: Is the Ready light on? ..........................................................................................84 Step 3: Can you print a demo page? ................................................................................84 Step 4: Is the print quality acceptable? ............................................................................85 Step 5: Is the printer communicating with the computer? ................................................85 Step 6: Does the printed page look like you expected? ...................................................85 Contact HP support ..........................................................................................................86 Status light patterns ................................................................................................................87 Common Macintosh problems ................................................................................................93 Troubleshooting PostScript (PS) errors ..................................................................................97 Paper handling problems ........................................................................................................98 Paper jam .........................................................................................................................98 Print is skewed (crooked) .................................................................................................98 More than one sheet of media feeds through the printer at one time ..............................98 Printer does not pull media from the media input tray ......................................................99 Printer curled the media ...................................................................................................99 Printed media does not exit to the correct path ................................................................99 Print job is extremely slow ................................................................................................99 Printed page is different than what appeared on screen ......................................................100 Garbled, incorrect, or incomplete text ............................................................................100 Missing graphics or text, or blank pages ........................................................................100 Page format is different than on another printer .............................................................101 Graphics quality ..............................................................................................................101 Printer software problems .....................................................................................................102 Improving print quality ...........................................................................................................103 Light print or faded ..........................................................................................................103 Toner specks ..................................................................................................................103 Dropouts .........................................................................................................................104 Vertical lines ...................................................................................................................104 Gray background ............................................................................................................104 Toner smear ...................................................................................................................105 Loose toner .....................................................................................................................105 Vertical repetitive defects ...............................................................................................105 Misformed characters .....................................................................................................106 Page skew ......................................................................................................................106 Curl or wave ....................................................................................................................106

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Wrinkles or creases ........................................................................................................107 Toner scatter outline .......................................................................................................107 Clearing jams ........................................................................................................................108 Print cartridge area .........................................................................................................108 Input trays .......................................................................................................................110 Output bin .......................................................................................................................113 Straight-through output path ...........................................................................................114 Automatic two-sided printing (duplexing) path ...............................................................116 Wired network setup problemsolving ....................................................................................120 Appendix A Printer specifications Environmental specifications ................................................................................................124 Acoustic emissions ................................................................................................................125 Electrical specifications .........................................................................................................126 Physical specifications ..........................................................................................................128 Printer capacities and ratings ................................................................................................129 Memory specifications ...........................................................................................................130 Port availability ......................................................................................................................131 Appendix B Regulatory information FCC compliance ....................................................................................................................133 Declaration of Conformity statements ...................................................................................134 Regulatory statements ..........................................................................................................136 Laser safety statement ...................................................................................................136 Canadian DOC regulations .............................................................................................136 Korean EMI statement ....................................................................................................136 Laser statement for Finland ............................................................................................137 Environmental product stewardship program .......................................................................138 Protecting the environment .............................................................................................138 Ozone production ...........................................................................................................138 Energy consumption .......................................................................................................138 Toner consumption .........................................................................................................138 Paper use .......................................................................................................................138 Plastics ...........................................................................................................................138 HP LaserJet printing supplies .........................................................................................139 HP printing supplies returns and recycling program information ...................................139 Paper ..............................................................................................................................139 Material restrictions ........................................................................................................139 For more information ......................................................................................................140 Material safety data sheet .....................................................................................................141 Appendix C Warranty and licensing Hewlett-Packard limited warranty statement ........................................................................143 Hewlett-Packard software license agreement ......................................................................145 Limited warranty for print cartridge life ..................................................................................146 Appendix D HP parts and accessories Ordering supplies and accessories .......................................................................................148 10/100 networking and wireless print servers .......................................................................150 Using HP print cartridges ......................................................................................................151 HP policy on non-HP print cartridges .............................................................................151 Storing print cartridges ...................................................................................................151 Print cartridge life expectancy ........................................................................................151 vi

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Saving toner ....................................................................................................................151 Redistributing toner ........................................................................................................152 Changing the print cartridge ...........................................................................................153 DIMMs (memory or font) .......................................................................................................155 Installing a memory DIMM (HP LaserJet 1320 series printer only) ...............................155 Testing the DIMM installation .........................................................................................158 Removing a DIMM ..........................................................................................................158 Appendix E Service and support Hardware service ..................................................................................................................162 Extended warranty ................................................................................................................163 Guidelines for repacking the printer ......................................................................................164 How to contact HP ................................................................................................................165 Index

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1 Printer basics This chapter provides information on the following topics: ● Quick access to more information ● Printer configurations ● Walk around ● Printer control panel ● Media paths ● Print cartridge access ● Printer software ● Software for Windows ● Software for Macintosh computers ● Printer media specifications

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Quick access to more information The following sections provide resources for additional information about the hp LaserJet 1160 and hp LaserJet 1320 series printers. WWW links for drivers, software, and support If you need to contact HP for service or support, use one of the following links. hp LaserJet 1160 printer ● In the United States, see http://www.hp.com/support/lj1160/ ● In other countries/regions, see http://www.hp.com/ hp LaserJet 1320 series printer ● In the United States, see http://www.hp.com/support/lj1320/ ● In other countries/regions, see http://www.hp.com/ User guide links ● Walk around (location of printer components) ● Changing the print cartridge ● Problemsolving ● Ordering supplies and accessories Where to look for more information ● CD user guide: Detailed information on using and troubleshooting the printer. Available on the CD-ROM that came with the printer. ● Online Help: Information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver. ● HTML (online) user guide: Detailed information on using and troubleshooting the printer. Available at http://www.hp.com/support/lj1160/ or http://www.hp.com/support/ lj1320/. Once connected, select Manuals. 2 Chapter 1 Printer basics

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Printer configurations Below are the standard configurations for the HP LaserJet 1160 and HP LaserJet 1320 series printers. hp LaserJet 1160 printer ● 20 ppm (Letter), 19 ppm (A4) ● First page out as low as 8.5 seconds ● 1200 dpi effective output quality (600 x 600 dpi with Resolution Enhancement technology (REt) with FastRes 1200) ● 250-sheet enclosed input tray (Tray 2) ● Single-sheet priority input slot (Tray 1) ● EconoMode (saves toner) ● Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than rest of the document ●

16 Mb Ram

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● EconoMode (saves toner) ● Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than rest of the document ●

16 Mb Ram

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Walk around The following illustrations identify the components of the hp LaserJet 1160 and hp LaserJet 1320 series printers. 1 Wireless light (HP LaserJet 1320nw printer only) 2 Toner light 3 Attention light 4 Ready light 5 GO button and light 6 CANCEL button 7 Output bin 8 Media support 9 Print cartridge door 10 Single-sheet priority input slot (Tray 1) 11 Main input tray (Tray 2) 12 On/off switch 1 Straight-through output door 2 Power receptacle 3 Automatic two-sided printing media-size selector 4 USB port 5 Parallel port (HP LaserJet 1160 and HP LaserJet 1320 printers) 6 Internal HP Jetdirect network port (HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers only) 7 Rear automatic two-sided path door 8 Jam clearing levers

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Printer control panel The printer control panel is comprised of four lights and two buttons. The hp LaserJet 1320nw printer has an additional light at the top of the control panel. These lights produce patterns that identify your printer's status. 1 Wireless light: (HP LaserJet 1320nw printer only) When the Wireless light is on solid, a wireless connection has been established. When the Wireless light is off, wireless operation is disabled. When the Wireless light is flashing, the printer is trying to establish a wireless connection. 2 Toner light: When the toner is low, the Toner light is on solid. When the print cartridge is out of the printer, the Toner light is flashing. 3 Attention light: Indicates printer media input tray is empty, print cartridge door is open, print cartridge is missing, or other errors. See Printer information pages for more information. 4 Ready light: Indicates that the printer is ready to print. 5 GO button and light: To print a demo page or to continue printing while in manual feed mode, press and release the GO button. To print a configuration page, press and hold the GO button for 5 seconds. 6 CANCEL button: To cancel the print job that is currently printing, press the CANCEL button. Note See Status light patterns for a description of the light patterns. 6 Chapter 1 Printer basics

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Media paths The following sections describe the input trays, output bins, and media paths. Single-sheet priority input slot (Tray 1) You should use the single-sheet priority input slot when feeding one sheet of paper, envelope, postcard, label, or transparency. You can also use the single-sheet priority input slot to print the first page on different media than the rest of the document. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using. Note The printer automatically prints from the single-sheet priority input slot before printing from the main input tray. See Choosing paper and other media for more information about media types. Main input tray (Tray 2) The enclosed main input tray, accessed from the front of the printer, holds up to 250 sheets of 20 lb paper or other media. The main input tray supports paper with the following specifications: ● Weight: Up to 60 to 105 g/m2 (16 to 28 lb.). ● Size: From 147 x 211 mm (5.8 x 8.27 inches) to 216 x 356 mm (8.5 x 14 inches).

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Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). The main input tray has both side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using. Straight-through output path The straight-through output path is useful when you are printing envelopes, transparencies, heavy media, or any media that tends to curl when printed. Printed media exits in reverse order when the straight-through output door is open. Note Printed media does not stack when you use the straight-through output path. The media drops to the surface below unless you remove each sheet as it exits the printer. 8 Chapter 1 Printer basics

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Output bin The output bin is located on the top of the printer. Printed media is collected here in the correct sequence when the straight-through output door is closed. The media support provides improved stacking for large print jobs. Use the output bin when printing normal and large, collated documents.

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Print cartridge access The print cartridge door is located on the front of the printer. You must open the print cartridge door to access the print cartridge, clear jams, and clean the printer. To open the print cartridge door, grasp the center and pull the print cartridge door toward you. 10 Chapter 1 Printer basics

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Printer software The following sections describe the software that is provided with the HP LaserJet 1160 and HP LaserJet 1320 series printers. Supported operating systems For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software provided. Not all software is available in all languages. Install the software before setting up the printer. See the Readme for the latest software information. The most recent drivers, additional drivers, and other software are available from the Internet and other sources. The printer comes with software for the following operating systems: ● Windows 98 ● Windows Me ● Windows NT (printer driver only) ● Windows 2000 ● Windows Server 2003 (printer driver only) For more information about upgrading from Windows 2000 Server to Windows Server 2003, go to http://www.microsoft.com/. For more information about Windows Server 2003 Point and Print, go to http://www.microsoft.com/. For more information about Windows Server 2003 Terminal Services and Printing, go to http://www.microsoft.com/. ● Windows XP (32-bit) ● Windows XP (64-bit) (printer driver only) ● Mac OS 9.x (printer driver only) ● Mac OS X v10.1 (printer driver only), v10.2 and later Note Apple encourages OS X v10.0 users to upgrade to v10.1 or later. Installing printer software The following sections provide instructions for installing the printer software on various operating systems. To install a printer driver for Windows NT 4.0 To install the printer software for Windows NT 4.0, you must use the Add Printer Wizard.

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To change the default settings for all future print jobs in Windows 98, 2000, and Me

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Software for Windows The following software is available to all users of the printer. Printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer. Choose a printer driver based on the way you use the printer. ● Use the PCL 5e printer driver if you need print results to look consistent with those from older HP LaserJet printers. Certain features are not available in this printer driver. (Do not use the PCL 5e driver for this printer with older printers.) ● Use the PCL 6 printer driver to take full advantage of the printer features (HP LaserJet 1320 series printer only). Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended. ● Use the PS printer driver for compatibility with PostScript (HP LaserJet 1320 series printer only). Certain printer features are not available in this printer driver. The printer automatically switches between PS and PCL printer languages depending on the driver you have selected. Available printer drivers The following printer drivers are included with the printer. Available printer drivers HP LaserJet 1160 printer HP LaserJet 1320 series printer ● host-based ● PCL 5e ● PCL 5e ●

Pcl 6

Ps

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Embedded Web server Note This feature is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server is available for the HP LaserJet 1320 series printer over the Internal HP Jetdirect network connection. With the embedded Web server, you can gain access to the printer settings and information by typing an IP address or hostname of the printer in a Web browser (such as Netscape Navigator or Microsoft® Internet Explorer) on any computer. You can use the embedded Web server to configure the printer, view status information, and obtain troubleshooting information. Note These settings can also be changed using HP Toolbox. The embedded Web server works with the following supported web browsers: ● Internet Explorer 5.5 (and later) ● Netscape Navigator 4.75 (and later) See Using the embedded Web server for more information.

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Software for Macintosh computers The following sections describe the software for Macintosh computers that is available for the HP LaserJet 1160 and HP LaserJet 1320 series printers. hp LaserJet 1160 printer The following sections describe how to access the Macintosh software for the HP LaserJet 1160 printer. Accessing the printer driver (Mac OS 9.1 and later)

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Accessing the printer driver (Mac OS 9.x)

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Printer media specifications HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased media jams ● Premature wear on the printer, requiring repair For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before you purchase a large quantity of media, make sure that it meets the requirements specified in this user guide and in HP LaserJet printer family media guide. The guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/ or see Ordering supplies and accessories for more information about ordering the guidelines. Always test media before you purchase a large quantity.

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2 Printer connections This chapter provides information on the following topics: ● USB connections ● Parallel connections ● Network connections ● Wireless connections

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USB connections All HP LaserJet 1160 and HP LaserJet 1320 series printer models support USB connections. Connecting the USB cable

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Parallel connections The HP LaserJet 1160 and HP LaserJet 1320 printer models support parallel connections. Connecting the parallel cable

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Network connections The HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers can connect to networks through the Internal HP Jetdirect network port. The HP LaserJet 1320nw printer can also connect to 802.11b/g wireless networks. External network print servers are available for the HP LaserJet 1160 and HP LaserJet 1320 series printers. The following table identifies what is required to add networking to any HP LaserJet 1160 or HP LaserJet 1320 series printer. Networking options HP LaserJet model 10Base-T 10/100Base-TX 802.11b/g Bluetooth® 1160 HP Jetdirect 170x HP Jetdirect 175x (HP Jetdirect 300x, HP Jetdirect 500x) HP Jetdirect en3700 HP Jetdirect ew2400 HP bt1300 1320 HP Jetdirect 170x HP Jetdirect 175x (HP Jetdirect 300x, HP Jetdirect 500x) HP Jetdirect en3700 HP Jetdirect ew2400 HP bt1300 1320n Included Included HP Jetdirect ew2400 HP Jetdirect 380x (802.11b only) HP bt1300 1320tn Included Included HP Jetdirect ew2400 HP Jetdirect 380x (802.11b only) HP bt1300 1320nw Included Included Included HP bt1300 To order the print server, see 10/100 networking and wireless print servers. 22 Chapter 2 Printer connections

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Connecting to the network Connect one end of a network cable to the network connector on the back of the device, and connect the other end to the network. Be sure to install the printer driver on all computers that connect to the network. Note The following procedures are for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers only. The Ethernet network must be functional before proceeding with the following instructions. Connect the printer to the network To connect the HP LaserJet 1320n, HP LaserJet 1320tn, or HP LaserJet 1320nw printer to a wired network, you need the following: ● Functional wired network ● CAT-5 Ethernet cable To connect the printer to the network, perform the following steps:

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Wireless connections The HP LaserJet 1320nw printer includes the IEEE 802.11b/g standard for wireless networking. The HP LaserJet 1160 and HP LaserJet 1320 series printer models also support the IEEE 802.11b/g standard for wireless networking and Bluetooth wireless connectivity options through optional external accessories. For a complete list of available Internal HP Jetdirect wireless print servers and HP bt1300 Wireless Printer Adapters (Bluetooth), see 10/100 networking and wireless print servers. For more information about wireless printing, see Wireless printing.

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3 Managing the printer This chapter provides information on the following topics: ● Printer information pages ● Using the hp toolbox ● Using the embedded Web server ● Wireless printing

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Printer information pages Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer. Demo page The Demo page contains examples of text and graphics. To print the Demo page, press GO when the printer is ready (Ready light on) and not printing. Configuration page The Configuration page lists current settings and properties of the printer. It also contains a status log report. You can print a Configuration page from the printer, the embedded web server, or the HP Toolbox. To print the Configuration page from the printer, press GO for 5 seconds when the printer is in the ready state. Note You can also get the information contained in the Event log and the Configuration page through the HP Toolbox without printing the pages. See Using the hp toolbox for more information. Supplies Status page The Supplies Status page provides information about the print cartridge that is installed in the printer, the amount of toner left in the print cartridge, and the number of pages and print jobs that have been processed. The Supplies Status page also provides ordering and recycling information. The Supplies Status page automatically prints when a Configuration page is printed from the control panel. Network Configuration page Note The Network Configuration page is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The Network Configuration page provides information about the printer's network configuration, including the IP address, firmware revision, network statistics, protocol information, and so on. The Network Configuration page automatically prints when a Configuration page is printed from the control panel. 28 Chapter 3 Managing the printer

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Using the hp toolbox The HP toolbox is a Web application that you can use for the following tasks: ● Check the printer status. ● Configure the printer settings. ● View troubleshooting information. ● View online documentation. You can view the HP toolbox when the printer is directly connected to your computer or when using a supported network connection. You must have performed a complete software installation to use the HP toolbox. Note You do not have to have Internet access to open and use the HP toolbox. However, if you click a link in the Other Links area, you must have Internet access in order to go to the site associated with the link. See Other links for more information. To install the HP Toolbox, you must install the TCP/IP protocol and the most recent version of the Java™ Virtual Machine on the computer. You must also install the DOT4 protocol for all USB connections, LPT connections for Windows 2000 and XP, and LPT1 connections for Windows 98, Me, and NT 4.0. See the system administrator or computer manufacturer's documentation for more information about installing the TCP/IP protocol and the DOT4 protocol. To download the most recent version of the Java Virtual Machine from Sun Microsystems, go to http://www.sun.com/. Supported operating systems HP toolbox is supported for the following operating systems: ● Windows 98, 2000, Me, and XP ● Mac OS X v10.2 and later Supported browsers To use the HP toolbox, you must have one of the following browsers: ● Microsoft Internet Explorer 5.5 or later ● Netscape Navigator 6 or later To view hp toolbox on Windows

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Alerts tab The Alerts tab allows you to configure the printer to automatically notify you of printer alerts. The Alerts tab has links to these main pages: ● Set up status alerts ● Set up e-mail alerts ● Administrative settings Set up status alerts On the Set up status alerts page you can choose to turn alerts on or off, specify when the printer should send an alert, and choose from two different types of alerts: ● a pop-up message ● a task bar icon Click Apply to activate the settings. Set up e-mail alerts This page allows you to designate up to two e-mail addresses to notify of printer status alerts. Follow the instructions on the screen to set up e-mail alerts. Administrative settings This page allows you to set the frequency of how often the HP toolbox checks for printer alerts. Three settings are available: ● Less often ● Normal ● More often If you want to reduce network I/O traffic, reduce the frequency that the printer checks for alerts. Documentation tab The Documentation tab contains links to these information sources: ● User Guide. Contains the information about the printer usage, warranty, specifications, and support that you are currently reading. The user guide is available in both .html and .pdf format. ● Read Me. Contains additional information that is not included in this user guide. Advanced Printer Settings window When you click the Advanced Printer Settings link, a new window opens. The Advanced Printer Settings window has two tabs: ● Information tab ● Settings tab

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Information tab The Information tab provides quick links to the following information: ● Device status ● Device configuration ● Supplies status ● Event log ● Print Info pages Settings tab The Settings tab has links to several pages that allow you to view and change the printer's configuration. Note Driver settings can override settings made in the HP Toolbox. ● Device Information. View basic information about the printer. ● Paper Handling. View and change the settings for the printer's input tray. ● Printing. View and change the default printer job settings. ● PCL. View and change the PCL font information. ● PostScript. This page is available for the HP LaserJet 1320 series printer only. View and change the settings for PS errors and timeout. ● Print Quality. View and change the print quality settings. ● Print Modes. View and change the print modes for various media types. ● System Setup. View and change system information. ● I/O. View and change the I/O timeout setting. ● Resets. Change all the printer settings back to the factory default settings. Network window Note This option is only available for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. When you click the Network link on the Advanced Printer Settings page, a new window opens. Use this section to configure network settings. 32 Chapter 3 Managing the printer

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Using the embedded Web server The embedded Web server can be directly accessed on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server provides the same functions as the Advanced Printer Settings section of the HP toolbox. The main differences between using the embedded Web server and using the HP toolbox are the following: ● You do not need to install any software on the computer. You only need to have a supported Web browser. To use the embedded Web server, you must have Microsoft Internet Explorer 5.5 or later or Netscape Navigator 4.75 or later. ● The embedded Web server is available in English only. ● The embedded Web server does not provide e-mail or status alerts. The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. Below are examples of what you can do using the embedded Web server: ● view printer status information ● view and print internal pages ● determine the remaining life on all supplies and order new ones ● set the size and type of paper loaded in each tray ● view and change tray configurations ● view and change the printer default configuration settings ● view and change network configuration The embedded Web server works when the printer is connected to an IP-based network. The embedded Web server does not support IPX-based printer connections. Note You do not have to have Internet access to open and use the embedded Web server. However, if you click a link in the Other Links area, you must have Internet access in order to go to the site associated with the link. To open the embedded Web server

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Information tab The Information pages group consists of the following pages. ● Device Status. This page displays the printer status and shows the life remaining of HP supplies. This page also displays product information such as the network name, network address, and model information. ● Configuration. This page shows the information found on the printer Configuration page. ● Supplies Status. This page shows the life remaining of HP supplies and provides supplies part numbers. ● To order new supplies, click Order Supplies in the Other Links area on the left side of the window. ● To visit any web site, you must have Internet access. ● Event log. This page shows a list of all printer events and errors. ● Print Info Pages. This page has links that allow you to print the various information pages that reside within the memory of the printer. Settings tab This tab allows you to configure the printer from your computer. If this printer is networked, always consult with the printer administrator before changing settings on this tab. The Settings tab contains the following pages: ● Device Information. View and change basic information about the printer. ● Paper Handling. View and change the settings for the printer's input tray. ● Printing. View and change the default printer job settings. ● PCL. View and change the PCL font information. ● PostScript. View and change the settings for PS errors and timeout. ● Print Quality. View and change the print quality settings. ● Print Modes. View and change the print modes for various media types. ● System Setup. View and change system information. ● I/O. View and change the I/O timeout setting. ● Service. Complete service tasks in the printer, such as changing all the printer settings back to the factory default settings. Networking tab This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network. 34 Chapter 3 Managing the printer

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Other links This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these web sites. Connecting might require that you close the embedded Web server and reopen it. ● Product Registration. Connects you to the product registration page on the HP web site. ● Order Supplies. Click this link to connect to the Sure Supply web site and order genuine HP supplies from HP or a reseller of your choice. ● Product Support. Connects to the support site for the HP LaserJet 1320 series printer. You can search for help regarding general topics.

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Wireless printing Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired network connections. The HP LaserJet 1320nw printer has built-in wireless connectivity. For the other printer models, see 10/100 networking and wireless print servers for a list of available wireless print servers. IEEE 802.11b/g standard With wireless IEEE 802.11b/g compliant connectivity, the printers can be placed in the office or home and connected to a wireless network running Microsoft, Apple, NetWare, UNIX®, or Linux® network operating systems. This wireless technology provides a high-quality printing solution without the physical constraints of wiring. Peripherals can be conveniently placed in an office or home and can be easily moved without changing network cables. Optional external HP Jetdirect 802.11b/g print servers are available for USB connections. See the documentation that came with the HP LaserJet 1320nw printer for more information. Bluetooth Bluetooth wireless technology is a low-power, short-range radio technology that can be used to wirelessly connect computers, printers, personal digital assistants, cell phones, and other devices. Unlike infra-red technology, Bluetooth's reliance on radio signals means that devices do not have to be in the same room, office, or cubicle with an unobstructed line of sight in order to communicate. This wireless technology increases portability and efficiency within business network applications. Bluetooth adapters are available for USB and parallel connections. 36 Chapter 3 Managing the printer

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4 Printing tasks This chapter provides information on the following topics: ● Manual feed ● Canceling a print job ● Understanding print quality settings ● Using EconoMode (saves toner) ● Optimizing print quality for media types ● Guidelines for using media ● Choosing paper and other media ● Loading media into the input trays ● Printing an envelope ● Printing on transparencies or labels ● Printing on letterhead and preprinted forms ● Printing on custom-size media and card stock ● Automatic two-sided printing (duplex) ● Printing on both sides of the paper (manual two-sided printing) ● Printing multiple pages on a single sheet of paper (N-up printing) ● Printing booklets ● Printing watermarks

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Manual feed You can use manual feed when printing mixed media, for example, an envelope, then a letter, then an envelope, and so on. Feed an envelope into the single-sheet priority input slot (Tray 1) and load letterhead into the main input tray (Tray 2). To print using manual feed, access the printer Properties or Printer Setup in your software application, and select Manual Feed (Tray 1) from the Source Tray drop-down list. See Printer Properties (driver) for instructions. After you have enabled the setting, feed the single sheet of media, and press the GO button each time to print. 38 Chapter 4 Printing tasks

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Canceling a print job You can cancel a print job from a software application or a print queue. To stop the printer immediately, remove the remaining paper from the printer. After the printer stops, use one of the following options. ● Printer control panel: To cancel the print job, press and release the CANCEL button on the printer control panel. ● Software application: Typically, a dialog box appears briefly on your screen, allowing you to cancel the print job. ● Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler, delete the job there. Go to the Printer screen in Windows 98, Me, 2000, or XP, click Start, Settings, and Printers. Double-click the HP LaserJet 1160 or the HP LaserJet 1320 icon to open the window, select your print job, and click Delete. ● Desktop print queue (Mac OS): For Mac OS 9, double-click the printer icon in the Finder to open the printer queue, highlight the print job, and click Trash. For Mac OS X, open Print Center (or Printer Setup Utility in v10.3), double-click the printer name, select the print job, and click Delete. ● HP Toolbox: Open HP Toolbox, browse to the printer's Device Status page, and click Cancel Job. See Using the hp toolbox for more information. ● Embedded Web server: Open the printer's embedded Web server page, and click Cancel Job. See Using the embedded Web server for more information. If the status lights on the control panel continue to blink after you cancel a print job, the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending data. The printer will return to the Ready state.

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Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style that the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See Optimizing print quality for media types for more information. You can change the settings in the printer Properties to accommodate the types of jobs you are printing. The following are the settings: ● 1200 dpi: (HP LaserJet 1320 series printer only) This setting uses ProRes 1200 to provide fine-line detail at 1200 x 1200 dpi. ● 1200 dpi effective output quality: This setting provides 1200 dpi effective output quality using FastRes 1200. ● 600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement technology (REt) for improved text. ● EconoMode (Saves Toner): Text is printed using less toner. This setting is useful when you are printing drafts. You can turn on this option independently of other print quality settings. See Using EconoMode (saves toner) for more information.

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Using EconoMode (saves toner) EconoMode is a feature that allows the printer to use less toner per page. Selecting this option will extend the life of the toner supply and will reduce cost per page. However, it will also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time when the average toner coverage is significantly less than 5 percent, it is possible that the toner supply will outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you must install a new print cartridge, even if there is toner supply remaining in the cartridge.

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Optimizing print quality for media types Media type settings control the temperature of your printer's fuser. You can change the settings for the media that you are using to optimize the print quality. You can access the optimizing feature from the Paper tab in your printer driver, from HP Toolbox, or from the embedded Web server. The HP LaserJet 1160 and HP LaserJet 1320 series printers provide a number of print modes that allow the unit to adapt more specifically to the printer's media environment. The following tables provide an overview of the driver print modes. Note When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer pauses between pages and the number of pages per minute decreases. Driver print modes Mode Purpose and media

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Guidelines for using media The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that may cause jams or damage the printer. Paper For best results, use conventional 75 g/m2 (20 lb) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Paper usage Symptom Problem with paper Solution Poor print quality or toner adhesion. Problems with feeding. Too moist, too rough, too smooth, or embossed. Faulty paper lot. Try another kind of paper: between 100-250 Sheffield and 4-6 percent moisture content. Check the printer and make sure that the appropriate media type has been selected. Dropouts, jamming, or curl. Stored improperly. Store paper flat in its moistureproof wrapping. Increased gray background shading. Might be too heavy. Use lighter paper. Excessive curl. Problems with feeding. Too moist, wrong grain direction, or short-grain construction. Use long-grain paper. Print using the straight-through output path. Check the printer and make sure that the appropriate media type has been selected. Jamming or damage to printer. Cutouts or perforations. Do not use paper with cutouts or perforations. Problems with feeding. Ragged edges. Use good quality paper.

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Note The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature (200° C (392° F) for 0.1 second). Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. Do not use transparencies designed for Inkjet printers or other low temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. Labels HP recommends that you print labels from the single-sheet priority input slot (Tray 1) using the straight-through output path. See Straight-through output path for more information.

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Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ● Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb), or jamming might result. ● Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.) curl and should not contain air. Envelopes that trap air may cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them. ● Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make sure that the envelopes do not have any exposed adhesive. ● Sizes: From 90 x 160 mm (3.5 x 6.3 in.) to 178 x 254 mm (7 x 10 in.). Envelopes with double-side seams An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration: 1 acceptable envelope construction 2 unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200° C (392° F). The extra flaps and strips might cause wrinkling, creasing, or jams.

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Envelope storage Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing. Card stock and heavy media You can print many types of card stock from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 157 g/m2 (42 lb). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear. Note You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield. Card stock construction ● Smoothness: 135-157 g/m2 (36-42 lb) card stock should have a smoothness rating of 100-180 Sheffield. 60-135 g/m2 (16-36 lb) card stock should have a smoothness rating of 100-250 Sheffield. ● Construction: Card stock should lie flat with less than 5 mm (0.2 in.) of curl. ● Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged. ● Sizes: Only use card stock within the following size ranges: ● Minimum: 76 x 127 mm (3 x 5 in.) ● Maximum: 216 x 356 mm (8.5 x 14.0 in.) Card stock guidelines Set margins at least 2 mm (0.08 in.) away from the edges. Letterhead and preprinted forms Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium. Many manufacturers now design these grades of paper with properties optimized for laser printing and advertise the paper as laser compatible or laser guaranteed. Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models to achieve adequate toner adhesion. Note Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page. 46 Chapter 4 Printing tasks

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To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines: ● Avoid using low-temperature inks (the kind used with some types of thermography). ● Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving. ● Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release undesirable emissions when heated to 205° C (401° F) for 0.1 second. Typically, oxidation-set or oil-based inks meet this requirement. ● When the form is preprinted, be careful not to change the moisture content of the paper, and do not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage. ● Avoid processing preprinted forms that have a finish or coating. ● Avoid using heavily embossed or raised-letterhead papers. ● Avoid papers that have heavily textured surfaces. ● Avoid using offset powders or other materials that prevent printed forms from sticking together.

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Choosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes: ● Minimum: 76 by 127 mm (3 by 5 in.) ● Maximum: 216 by 356 mm (8.5 by 14 in) Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use high- quality media designed for laser printers. See Printer media specifications for detailed paper and media specifications. Note Always test a sample of the media before you purchase large quantities. Your media supplier should understand the requirements specified in the HP LaserJet printer family print media guide (HP part number 5963-7863). See Printer media specifications for more information. HP media HP recommends the following HP media: ● HP Multipurpose Paper ● HP Office Paper ● HP All-in-One Printing Paper ● HP LaserJet Paper ● HP Premium Choice LaserJet Paper Media to avoid The HP LaserJet 1160 and HP LaserJet 1320 series printers can handle many types of media. Use of media outside the printer's specifications will cause a loss of print quality and increase the chance of paper jams occurring. ● Do not use paper that is too rough. ● Do not use paper with cutouts or perforations other than standard 3-hole punched paper. ● Do not use multipart forms. ● Do not use paper with a watermark if you are printing solid patterns. Media that may damage the printer In rare circumstances media can damage the printer. The following media must be avoided to prevent possible damage: ● Do not use media with staples attached. ● Do not use transparencies designed for Inkjet printers or other low temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. ● Do not use photo paper intended for Inkjet printers. 48 Chapter 4 Printing tasks

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● Do not use paper that is embossed or coated and is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200° C (392° F) for 0.1 second. HP produces a selection of media that is designed for the HP LaserJet 1160 and HP LaserJet 1320 series printers. ● Do not use letterhead paper with low temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 200° C (392° F) for 0.1 second. ● Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to 200° C (392° F) for 0.1 second. To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or to http://www.hp.com/ghp/buyonline.html/ worldwide.

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Loading media into the input trays The following sections describe how to load media into the different input trays.

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Printing an envelope Only use envelopes that are recommended for laser printers. See Printer media specifications for more information. Note You must load envelopes one at a time in the single-sheet priority input slot (Tray 1).

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Printing on transparencies or labels Only use transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media specifications for more information.

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Printing on letterhead and preprinted forms The HP LaserJet 1160 and HP LaserJet 1320 series printers can print on letterhead and preprinted forms that can withstand temperatures of 205° C (401° F).

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Printing on custom-size media and card stock The HP LaserJet 1160 and HP LaserJet 1320 series printer can print on custom-size media or card stock between 76 by 127 mm (3 by 5 inches) and 216 by 356 mm (8.5 by 14 inches). Use the main input tray for multiple sheets. See Main input tray (Tray 2) for the supported media sizes.

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Automatic two-sided printing (duplex) Automatic two-sided printing is standard for the HP LaserJet 1320 series printer. Automatic two-sided printing supports A4, letter, and legal paper. Note Depending on the media size, you might have to adjust the automatic two-sided printing media-size selector to the appropriate size. Push in the media-size selector for letter/legal- size media. Pull out the media-size selector for A4-size media.

A4

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b. On the Menu bar, select Printing-Change Setup. c. On the Installable Options-Change menu, select Duplex Unit. d. On the To menu, select Installed. e. Click OK. Mac OS X

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Printing on both sides of the paper (manual two-sided printing) To print on both sides of the paper (manual two-sided printing), you must run the paper through the printer twice. You can print using the top output bin or the straight-through output door. Hewlett-Packard recommends that you use the top output bin for lightweight paper and use the straight-through output path for any heavy media or media that curls when printed. Note This feature is not supported in Mac OS X. Note Manual two-sided printing can cause the printer to become dirty, reducing print quality. See Cleaning the printer for instructions if the printer becomes dirty. Manual two-sided printing using the top output bin The following sections provide instructions for the different operating systems. Windows

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Mac OS 9 (HP LaserJet 1160 printer) Note For the HP LaserJet 1160 printer, two-sided printing is not supported in Mac OS X.

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a. Verify that hp Manual Duplex&Booklet (Classic) was selected when the software driver was installed with the Custom Install option. b. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The right-facing arrow changes to a down-facing arrow, and the hp Manual Duplex&Booklet feature displays. c. Select Print Time Filters, select hp Manual Duplex&Booklet, and click Save Settings. d. Select Manual Duplex, and select Print on Both Sides. e. Select Alternate output bin is open (straight through paper path).

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Printing multiple pages on a single sheet of paper (N-up printing) You can select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed.

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Printing booklets You can print booklets on letter, legal, or A4 paper.

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Printing watermarks You can use the watermark option to print text "underneath" (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document.

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5 Maintenance This chapter provides information on the following topics: ● Cleaning the printer ● Changing the pickup roller ● Cleaning the pickup roller ● Changing the printer separation pad

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Cleaning the printer Clean the outside of the printer with a clean, damp cloth when necessary.

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Cleaning the printer media path If you are experiencing toner specks or dots on the printouts, clean the printer media path. This process uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper. Note For best results use a sheet of transparency. If you do not have any transparencies, you can use copier grade media (70 to 900 g/m2 (18 to 24 lb.)) with a smooth surface.

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Changing the pickup roller Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller. If the printer regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See Ordering supplies and accessories to order a new pickup roller.

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Cleaning the pickup roller If you want to clean the pickup roller rather than replace it, follow the instructions below:

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Changing the printer separation pad Normal use with good media causes wear. The use of poor media might require more frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of media at a time, you might need to change the separation pad.

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6 Problemsolving This chapter provides information on the following topics: ● Finding the solution ● Status light patterns ● Common Macintosh problems ● Troubleshooting PostScript (PS) errors ● Paper handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams ● Wired network setup problemsolving

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Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● Is the printer plugged into a power outlet that is known to work? ● Is the on/off switch in the on position? ● Is the print cartridge properly installed? See Changing the print cartridge. ● Is paper properly loaded in the input tray? See Loading media into the input trays. Yes If you answered yes to the questions above, go to Step 2: Is the Ready light on? No If the printer will not turn on, Contact HP support. Step 2: Is the Ready light on? Do the control panel lights look like this picture? Note See Printer control panel for a description of the lights and buttons on the control panel. Yes Go to Step 3: Can you print a demo page? No If the control panel lights do not look like the picture above, see Status light patterns. If you are unable to resolve the problem, Contact HP support. Step 3: Can you print a demo page? Press the GO button to print a demo page. 84 Chapter 6 Problemsolving

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Yes If the demo page printed, go to Step 4: Is the print quality acceptable? No If no paper came out, see Paper handling problems. If you are unable to resolve the problem, Contact HP support. Step 4: Is the print quality acceptable? Yes If the print quality is acceptable, go to Step 5: Is the printer communicating with the computer? No If the print quality is poor, see Improving print quality. Verify that the print settings are correct for the media you are using. See Choosing paper and other media for information on adjusting the settings for various types of media. If you are unable to resolve the problem, Contact HP support. Step 5: Is the printer communicating with the computer? Try printing a document from a software application. Yes If the document prints, go to Step 6: Does the printed page look like you expected? No If the document does not print, see Printer software problems. If you are using a Macintosh computer, see Common Macintosh problems. If you are using a PS driver, see Troubleshooting PostScript (PS) errors. If you are unable to resolve the problem, Contact HP support. Step 6: Does the printed page look like you expected? Yes The problem should be resolved. If it is not resolved, Contact HP support. No See Printed page is different than what appeared on screen. If you are unable to resolve the problem, Contact HP support.

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Contact HP support ● In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160 printer, or see http://www.hp.com/support/lj1320/ for the HP LaserJet 1320 series printer. ● In other locations, see http://www.hp.com/. 86 Chapter 6 Problemsolving

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Status light patterns Light status legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Control panel light message Light status State of the printer Action Initialization/Startup While in the Startup state, the Go, Ready, and Attention lights cycle (at the rate of 500 ms) one after another. During the Initialization process, pressing buttons has no effect.

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Light status State of the printer Action Reconfiguration Initialization During the printer start up, you can request special initialization sequences that reconfigure the printer. When one of the sequences is requested, such as Cold Reset, the lights cycle as in the Initialization/Startup state. During the Reconfiguration process, pressing buttons has no effect. Ready The printer is ready with no job activity. To print a Configuration page, press and hold the GO button for 5 seconds. To print a Demo page, press and release the GO button. Processing Data The printer is processing or receiving data. To cancel the current job, press the CANCEL button. Control panel light message (continued) 88 Chapter 6 Problemsolving

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Light status State of the printer Action Job Cancel Pressing the GO button has no effect. Once the cancellation process has been completed, the printer returns to the Ready state. Manual Feed or Continuable Error This state can be reached in the following circumstances: ● Manual feed ● Out of paper for the specified tray ● General continuable error ● Memory configuration error ● Personality/Job related error To recover from the error and print whatever data is possible, press the GO button. If the recovery is successful, the printer goes to the Processing Data state and completes the job. If the recovery is unsuccessful, the printer returns to the Continuable Error state. Attention This state can be reached in the following circumstances: ● Paper tray is empty ● Door open ● Paper jam ● Misfeed from tray To reset the printer after a jam, press the GO button. You might need to clear the error manually, and press the GO button or close the top cover. If the error persists, the printer returns to the Attention state. Control panel light message (continued)

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Light status State of the printer Action Fatal Error ● Turn off the printer, wait 10 seconds, and turn on the printer. ● If you are unable to resolve the problem, Contact HP support. Accessory Error (HP LaserJet 1320 series printer only) To display additional error information, press the Go button. The light pattern changes. For more information about the light pattern now displayed, see Accessory error indicators. When you release the Go button, the printer returns to the initial Accessory Error state. Cleaning Page The cleaning page feature is not available through the control panel. The cleaning page can be activated using the HP Toolbox, which is included as part of the overall printer software package. During cleaning mode, pressing buttons has no effect. The printer motor slows down and the printer prints a page. Control panel light message (continued) 90 Chapter 6 Problemsolving

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Light status State of the printer Action Toner Low The Go, Ready, and Attention lights act independently of the Toner Low state. Insert a new print cartridge. Toner Missing The print cartridge has been removed from the printer. Reinsert the print cartridge in the printer. Wireless Connection Established The Go, Ready, Attention, and Toner lights act independently of the Wireless light. No action is necessary. Control panel light message (continued)

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Light status State of the printer Action Wireless Disabled The Go, Ready, Attention, and Toner lights act independently of the Wireless light. No action is necessary. Attempting to Establish Wireless Connection The Wireless light blinks at one- half second intervals. The Go, Ready, Attention, and Toner lights act independently of the Wireless light. No action is necessary. Return to Finding the solution. Accessory error indicators Accessory error Attention light Ready light Go light Internal HP Jetdirect error On Off Off DIMM slot incompatible error Off Off On Control panel light message (continued) 92 Chapter 6 Problemsolving

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Common Macintosh problems Choose the item that best describes the problem: ● Problems in the Chooser ● Printing errors ● USB problems ● OS X problems Problems in the Chooser Symptom Possible cause Solution LaserWriter icon does not appear in the Chooser. (HP LaserJet 1320 series printer) Software not installed correctly. The LaserWriter 8 driver should be present as a part of the Mac OS. Make sure that the LaserWriter driver is in the Extensions folder within the systems folder. If not, install the LaserWriter driver from your Mac OS CD. The HP LaserJet printer driver icon does not appear in the Chooser. (HP LaserJet 1160 printer) The software was not installed properly. Reinstall the software. Printer name does not appear in the printer list. Make sure the cables are connected correctly, the printer is on, and the Ready light is on. Verify that the printer driver is installed. Make sure the correct printer driver has been selected in the Chooser. Use the HP LaserJet driver for the HP LaserJet 1160 printer. Use the LaserWriter 8 driver for the HP LaserJet 1320 series printer. The printer driver does not automatically set up your selected printer even though you clicked Auto Setup in the Chooser. (HP LaserJet 1320 series printer) Reinstall the printer software. Select an alternate PPD.

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Printing errors Symptom Possible cause Solution You cannot use the computer while the printer is printing. Background Printing has not been selected. LaserWriter 8.3 Turn Background Printing on in the Chooser. Status messages will now be redirected to the Print Monitor allowing you to continue working while the computer is processing data to be sent to the printer. LaserWriter 8.4 and higher Turn Background Printing on by selecting File, Print Desktop, and Background Printing. An encapsulated PostScript (EPS) file does not print with the correct fonts. This problem occurs with some software applications. Try downloading the fonts contained in the EPS file to the printer before printing. Send the file in ASCII format instead of binary encoding. Your document is not printing with New York, Geneva, or Monaco fonts. Select Options in the Page Setup dialog box to deselect substituted fonts. USB problems Symptom Possible cause Solution Unable to print from a third- party USB card. This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you might need Apple's USB Adapter Card Support software. The most current version of this software is available from Apple's web site. 94 Chapter 6 Problemsolving

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Symptom Possible cause Solution A USB-connected HP LaserJet printer does not appear in the Chooser. This problem is caused by either a software or hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify if your Macintosh has Mac OS 8.6 or later. Hardware troubleshooting ● Check that the printer is turned on. ● Verify that the USB cable is properly connected. ● Check that you are using the appropriate high-speed USB cable. ● Ensure that there are not too many USB devices drawing power from the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer. ● Check to see if there are more than two non- powered USB hubs in a row on the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer. Note The iMac keyboard is a non- powered USB hub. The LaserWriter driver does not display USB devices in the Chooser. For the HP LaserJet 1320 series printer, use the Apple Desktop utility to set up the printer. USB problems (continued)

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OS X problems Symptom Possible cause Solution Printer features do not appear. The wrong PPD is selected for the printer. Verify which PPD is selected as follows: In the Print dialog box, click Summary. Verify that the "PPD for:" setting is correct. If the PPD setting is incorrect, delete the printer in the Print Center and add it again. You might need to manually select the PPD. When using OS X v10.2, the printer is not using "Rendezvous" (mDNS) You might need to upgrade your Internal HP Jetdirect card to a version that supports Rendezvous. Tray 2 does not appear as an installed option, even though it is installed on the printer. (HP LaserJet 1320 series printer only) The ability to manually select installable options is supported only in Mac OS X v10.2 and later. 96 Chapter 6 Problemsolving

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Troubleshooting PostScript (PS) errors The following situations are PS language specific and may occur when several printer languages are being used. Note To receive a printed or screen displayed message when PS errors occur, open the Print Options dialog box and click the desired selection next to the PS Errors section. You can also access this from the embedded Web server. PS errors Symptom Possible cause Solution The job prints in Courier (the printer's default typeface) instead of the typeface you requested. The requested typeface is not downloaded. A personality switch may have been performed to print a PCL job just before the PS printing job was received. Download the desired font and send the print job again. Verify the type and location of the font. Download to printer if applicable. Check with the software documentation. A legal page prints with clipped margins. Print job too complex. You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. A PS error page prints. Print job may not be PS. Make sure the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer. Limit Check Error Print job is too complex. You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. VM Error Font Error Select unlimited downloadable fonts from printer driver. Range Check Font Error Select unlimited downloadable fonts from printer driver. Return to Finding the solution.

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Paper handling problems Choose the item that best describes the problem: ● Paper jam ● Print is skewed (crooked) ● More than one sheet of media feeds through the printer at one time ● Printer does not pull media from the media input tray ● Printer curled the media ● Printed media does not exit to the correct path ● Print job is extremely slow Paper jam ● See Clearing jams for more information. ● Make sure that you are printing with media that meets specifications. See Printer media specifications for more information. ● Make sure that you are printing with media that is not wrinkled, folded, or damaged. ● Make sure that the printer is clean. See Cleaning the printer for more information. ● If you are printing to the straight-through output path, close and open the door again to make sure that the green release levers are closed. ● If you are using the automatic two-sided printing feature, make sure that the media indicator is set to the correct paper size. Print is skewed (crooked) A small amount of skew is normal and might become obvious when using preprinted forms. ● See Page skew for more information. ● Adjust the media guides to the width and length of the media that you are using and try reprinting. See Media paths or Loading media into the input trays for more information. More than one sheet of media feeds through the printer at one time ● The media input tray might be too full. See Loading media into the input trays for more information. ● Make sure that the media is not wrinkled, folded, or damaged. ● Try paper from a new ream. Do not fan the paper before loading it into the input tray. ● The printer separation pad might be worn. See Changing the printer separation pad for more information. 98 Chapter 6 Problemsolving

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Printer does not pull media from the media input tray ● Make sure that the printer is not in manual feed mode. See Status light patterns for more information. ● Make sure that the media guides are adjusted properly. ● The pickup roller might be dirty or damaged. See Cleaning the pickup roller or Changing the pickup roller for instructions. Printer curled the media ● See Curl or wave for more information. ● Open the straight-through output door to print straight through. See Media paths or Choosing paper and other media for more information. Printed media does not exit to the correct path Open or close the straight-through output door to reflect the output path that you want to use. See Media paths for more information. Print job is extremely slow The maximum speed of the printer is up to 20 pages per minute for the HP LaserJet 1160 printer and up to 22 pages per minute for the HP LaserJet 1320 series printer. Your print job might be very complex. Try the following: ● Reduce the complexity of your document (for example, reduce the number of multiple graphics). ● In the printer driver, set the media type to plain paper. Note This may cause toner to fuse improperly if using heavy media. ● Add printer memory. See Installing a memory DIMM (HP LaserJet 1320 series printer only). ● Narrow media or heavy media will slow printing. Use normal media. Return to Finding the solution.

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Printed page is different than what appeared on screen Choose the item that best describes the problem: ● Garbled, incorrect, or incomplete text ● Missing graphics or text, or blank pages ● Page format is different than on another printer ● Graphics quality Garbled, incorrect, or incomplete text ● The wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet 1160 or HP LaserJet 1320 printer driver is selected in the printer Properties. ● If a specific file prints garbled text, there might be a problem with that specific file. If a specific application prints garbled text, there might be a problem with that application. Make sure that the appropriate printer driver is selected. ● There might be a problem with your software application. Try printing from another software application. ● The parallel cable might be loose or defective. Try the following: ● Disconnect the cable and reconnect it at both ends. ● Try printing a job that you know works. ● If possible, attach the cable and printer to another computer, and try printing a job that you know works. ● Try using a new IEEE-1284B compliant parallel cable that is 3 m (10 ft) or less. See Ordering supplies and accessories. ● Turn off the printer and the computer. Remove the parallel cable, and inspect both ends of the cable for damage. Reconnect the parallel cable, making sure that the connections are tight. Make sure that the printer is directly connected to the computer. Remove any switchboxes, tape backup drives, security keys, or any other devices that are attached between the parallel port on the computer and the printer. These devices can sometimes interfere with communication between the computer and the printer. Restart the printer and the computer. Missing graphics or text, or blank pages ● Make sure that your file does not contain blank pages. ● The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull the tab on the end of the cartridge until the entire length of the tape is removed. Reinstall the print cartridge. See Changing the print cartridge for instructions. To check the printer, print a demo page by pressing the GO button. ● The graphic settings in the printer Properties might not be correct for the type of job that you are printing. Try a different graphic setting in the printer Properties. See Printer Properties (driver) for more information. ● Clean the printer, particularly the contacts between the print cartridge and the power supply. 100 Chapter 6 Problemsolving

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Page format is different than on another printer If you used an older or different printer driver (printer software) to create the document or the printer Properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, try the following: ● Create documents and print them using the same printer driver (printer software) and printer Properties settings regardless of which HP LaserJet printer you use to print them. ● Change the resolution, paper size, font settings, and other settings. See Printer Properties (driver) for more information. Graphics quality The graphics settings might be unsuitable for your print job. Check the graphic settings, such as resolution, in the printer Properties and adjust them as necessary. See Printer Properties (driver) for more information. Note Some resolution may be lost when converting from one graphics format to another. Return to Finding the solution.

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Printer software problems Printer software problems Problem Solution A printer driver for the HP LaserJet 1160 or HP LaserJet 1320 printer is not visible in the Printer folder ● Reinstall the printer software. In the Windows task bar, click Start, select Programs, select HP LaserJet 1160 or HP LaserJet 1320, and click Uninstall. Turn the printer off. Install the printer software from the CD-ROM. Turn the printer back on. Note Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. ● Try plugging the USB cable into a different USB port on the PC. ● If you are trying to print to a shared printer, in the Windows task bar, click Start, select Settings, and select Printers. Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard. An error message was displayed during the software installation ● Reinstall the printer software. In the Windows task bar, click Start, select Programs, select HP LaserJet 1160 or HP LaserJet 1320, and click Uninstall. Turn the printer off. Install the printer software from the CD-ROM. Turn the printer back on. Note Close any applications that are running. To close an application that has an icon in the task bar, right-click the icon, and select Close or Disable. ● Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software. ● If necessary, run the Disk Defragmenter, and reinstall the printer software. The printer is in Ready mode, but nothing prints ● Print a Configuration page from the control panel of the printer, and verify the printer functionality. ● Verify that all of the cables are properly seated and within specifications. This includes the USB, parallel, network, and power cables. Try a new cable. Return to Finding the solution. 102 Chapter 6 Problemsolving

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Improving print quality This section provides information about identifying and correcting print defects. Light print or faded ● The toner supply is low. See Redistributing toner for more information. ● The media might not meet Hewlett- Packard's media specifications (for example, the media is too moist or too rough). See Printer media specifications for more information. ● If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the printer Properties. See Saving toner for more information. Toner specks ● The media might not meet Hewlett- Packard's media specifications (for example, the media is too moist or too rough). See Printer media specifications for more information. ● The printer might need to be cleaned. See Cleaning the printer or Cleaning the printer media path for instructions.

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Dropouts ● A single sheet of media might be defective. Try reprinting the job. ● The media's moisture content is uneven or the media has moist spots on its surface. Try printing with new media. See Printer media specifications for more information. ● The media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type or brand of media. ● The print cartridge might be defective. See Changing the print cartridge for more information. Note If these steps do not correct the problem, contact an HP-authorized dealer or service representative. Vertical lines The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See Changing the print cartridge for instructions. Gray background ● Make sure that the single-sheet priority input slot (Tray 1) is in place. ● Decrease the print density setting through HP Toolbox or the embedded Web server. This decreases the amount of background shading. See Using the hp toolbox. ● Change the media to a lighter basis weight. See Printer media specifications for more information. ● Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading. ● Install a new HP print cartridge. See Changing the print cartridge for instructions. 104 Chapter 6 Problemsolving

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Toner smear ● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint- free cloth. See Cleaning the printer for more information. ● Check the media type and quality. ● Try installing a new HP print cartridge. See Changing the print cartridge for instructions. ● The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected. Loose toner ● Clean the inside of the printer. See Cleaning the printer for instructions. ● Check the media type and quality. See Printer media specifications for more information. ● Try installing a new HP print cartridge. See Changing the print cartridge for instructions. ● In your printer driver, make sure the appropriate media type is selected. ● Plug the printer directly into an AC outlet instead of into a power strip. Vertical repetitive defects ● The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See Changing the print cartridge for instructions. ● The internal parts might have toner on them. See Cleaning the printer for more information. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages. ● In your printer driver, make sure the appropriate media type is selected.

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Misformed characters ● If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media. See Printer media specifications for more information. ● If characters are improperly formed, producing a wavy effect, the printer might need service. Print a configuration page. If the characters are improperly formed, contact an HP-authorized dealer or service representative. See How to contact HP for more information. Page skew ● Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack. See Loading media into the input trays for more information. ● The input bin might be too full. See Loading media into the input trays for more information. ● Check the media type and quality. See Printer media specifications for more information. Curl or wave ● Check the media type and quality. Both high temperature and humidity cause media to curl. See Printer media specifications for more information. ● The media might have been in the input tray too long. Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray. ● Open the straight-through output door and try printing straight through. See Media paths for more information. ● The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media. 106 Chapter 6 Problemsolving

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Wrinkles or creases ● Make sure that media is loaded properly. See Loading media into the input trays for more information. ● Check the media type and quality. See Printer media specifications for more information. ● Open the straight-through output door and try printing straight through. See Media paths for more information. ● Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray. ● For envelopes, this can be caused by air pockets inside the envelope. Remove the envelope, flatten the envelope, and try printing again. Toner scatter outline ● If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications for more information. ● Turn over the stack of media in the tray. ● Use media designed for laser printers. See Printer media specifications for more information. Return to Finding the solution.

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Clearing jams Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error in the software and the printer control panel lights. See Status light patterns for more information. The following are some of the causes of media jams: ● The input trays are loaded improperly or too full. See Loading media into the input trays for more information. Note When you add new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams. ● The media does not meet HP specifications. See Printer media specifications for more information. ● The printer might need to be cleaned to remove paper dust and other particles from the paper path. See Cleaning the printer for instructions. There might be loose toner in the printer after a media jam. This toner clears up after a few sheets print.

Caution

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With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. Straight-through output path To clear a jam in the straight-through output path, perform the following steps:

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Automatic two-sided printing (duplexing) path To clear a jam in the automatic two-sided path, perform the following steps:

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Wired network setup problemsolving If the computer is unable to discover the HP LaserJet 1320n, HP LaserJet 1320tn, or HP LaserJet 1320nw printer, perform the following steps:

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A

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Environmental specifications Operating environment Printer plugged into an AC outlet: ● Temperature: 10° C to 32.5° C (50° F to

90.5° F)

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Acoustic emissions Declared per ISO 9296 HP LaserJet 1160 printer Sound power level Printing (20 ppm): LWAd = 6.2 Bels A and 62 dB (A) Ready (PowerSave): essentially inaudible Sound pressure level bystander position Printing (20 ppm): LpAm = 48 dB (A) Ready (PowerSave): essentially inaudible HP LaserJet 1320 printer Sound power level Printing (22 ppm): LWAd = 6.2 Bels A and 62 dB (A) Ready (PowerSave): essentially inaudible Sound pressure level bystander position Printing (22 ppm): LpAm = 48 dB (A) Ready (PowerSave): essentially inaudible HP LaserJet 1320n printer Sound power level Printing (22 ppm): LWAd = 6.2 Bels A and 62 dB (A) Ready (PowerSave): essentially inaudible Sound pressure level bystander position Printing (22 ppm): LpAm = 48 dB (A) Ready (PowerSave): essentially inaudible Note Values are current as of April 1, 2004. Values are subject to change without notice. See http://www.hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current information. Note Configuration tested: HP LaserJet 1320 base unit, standard tray, A4 paper, and simplex continuous print.

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Electrical specifications

Warning!

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HP LaserJet 1320nw printer Power requirements (110) 110-127v (+/-10%), 50/60 Hz (+/-2) Power requirements (220) 220v-240v (+/-10%), 50/60 Hz (+/-2 Hz) Power consumption ● During printing (22 ppm): 345 watts (average) ● During Ready (Standby) and PowerSave*: 6 Watts

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Physical specifications Dimensions ● Width: 350 mm (16.8 inches) ● Depth: 352 mm (13.9 inches) ● Height: 256 mm (10.0 inches) Weight (2,500-page cartridge installed) HP LaserJet 1160 printer: 10.7 kg (23.6 lb) HP LaserJet 1320 series printer: 11.3 kg (24.9 lb) Note Values are current as of April 1, 2004. Values are subject to change without notice. See http://www.hp.com/support/lj1160/ or http://www.hp.com/support/lj1320/ for current information. 128 Appendix A Printer specifications

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Printer capacities and ratings Print speed HP LaserJet 1160 printer: ● 20 ppm (Letter), 19 ppm (A4) ● First page out in as low as 8.5 seconds HP LaserJet 1320 series printer: ● 22 ppm (Letter), 21 ppm (A4) ● First page out in as low as 8.5 seconds Main input tray (Tray 2) capacity 250 sheets of regular weight 75 g/m2 (20 lb) paper Single-sheet priority input slot (Tray 1) capacity 1 sheet of paper up to 163 g/m2 (43 lb) paper or 1 envelope Optional input tray (Tray 3) capacity (HP LaserJet 1320 series printer or Q2485A) 250 sheets of regular weight 75 g/m2 (20 lb) paper Top (face down) output bin capacity 125 sheets of regular weight 75 g/m2 (20 lb) paper Minimum paper size 76 by 127 mm (3 by 5 inches) Maximum paper size 216 by 356 mm (8.5 by 14 inches) Media weight Output bin: 60 to 105 g/m2 (16 to 28 lbs) Straight through media path: 60 to 163 g/m2 (16 to 43 lbs) Base memory 16 MB of RAM Upgrade memory expansion HP LaserJet 1320 series printer only One DIMM slot available for a 16, 32, 64, or

128 Mb Ram Dimm

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Memory specifications Base memory

16 Mb Ram

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Port availability

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132 Appendix A Printer specifications

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B

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Declaration of Conformity statements Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1160 Regulatory Model 3):

Boisb-0402-02

All

Iec 60950:1999 / En 60950:2000

Gb4943-2001

Emc:

En 61000-3-2:2000

En 61000-3-3:1995 / A1

En 55024:1998

Gb9254-1998, Gb17625.1-1998 / Cns13438

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Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name 4): HP LaserJet 1320, HP LaserJet 1320n, HP LaserJet 1320tn/HP LaserJet 1320nw Regulatory Model 3):

Boisb-0402-00/Boisb-0402-01

All

Iec 60950:1999 / En 60950:2000

Gb4943-2001

Emc:

En 61000-3-2:2000

En 61000-3-3:1995 / A1

En 55024:1998

Gb9254-1998, Gb17625.1-1998 / Cns13438

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Regulatory statements Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1,

Warning!

«Cem».»

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Laser statement for Finland

Laserturvallisuus

Luokan 1 Laserlaite

Klass 1 Laser Apparat

Varoitus!

Varning!

Huolto

Varo!

Varning!

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Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize the impact on our environment. Ozone production This product generates no appreciable ozone gas (O3). Energy consumption Energy usage drops significantly while in PowerSave mode, which saves money without affecting the high performance of this product. This product qualifies for Energy Star, which is a voluntary program to encourage the development of energy-efficient office products. Energy Star® is a U.S. registered service mark of the U.S. EPA. As an Energy Star® partner, Hewlett-Packard Company has determined that this product meets Energy Star® guidelines for energy efficiency. For more information, see http://www.energystar.gov/. Toner consumption EconoMode uses significantly less toner, which might extend the life of the print cartridge. Paper use This product's automatic/manual two-sided printing (duplexing) and N-up printing (multiple pages printed on one page) features can reduce paper usage and the resulting demands on natural resources. Plastics Plastic parts over 25 grams (0.9 oz) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life. 138 Appendix B Regulatory information

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HP LaserJet printing supplies In many countries/regions, this product's printing supplies (such as print cartridge, drum, and fuser) can be returned to Hewlett-Packard through the HP printing supplies returns and recycling program. This easy-to-use, free takeback program is available in over 48 countries/ regions. Multilingual program information and instructions are included in every new HP print cartridge and consumables package. HP printing supplies returns and recycling program information Since 1990, the HP printing supplies returns and recycling program has collected millions of used print cartridges that otherwise might have been discarded in the world's landfills. The HP LaserJet print cartridges and consumables are collected and bulk-shipped to our resource and recovery partners who disassemble the print cartridge. After a thorough quality inspection, selected parts are reclaimed for use in new print cartridges. Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products. U.S. recycling returns For a more environmentally responsible return of used print cartridges and consumables, Hewlett-Packard encourages you to use bulk returns. Simply bundle two or more print cartridges together and use the single, prepaid, pre-addressed label that is supplied in the package. For more information in the U.S., call (800) 340-2445 or visit the HP LaserJet supplies Web site at http://www.hp.com/recycle. Non-U.S. recycling returns Non-U.S. customers should call the local HP sales and service office or visit the http://www.hp.com/recycle website for more information regarding availability of the HP printing supplies returns and recycle program. Paper This printer is suited for the use of recycled papers when the paper meets the guidelines in the HP LaserJet printer family print media guide. See Ordering supplies and accessories for ordering information. This product is suitable for the use of recycled paper according to

Din 19309.

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For more information For more information on the following HP environmental programs, see http://www.hp.com/ go/environment/. ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material safety data sheets 140 Appendix B Regulatory information

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Material safety data sheet Material safety data sheets (MSDS) can be obtained by contacting the HP LaserJet supplies website at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/index.html/.

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C

Hp Product

Duration Of Limited Warranty

The Above Warranties Are Exclusive And No Other Warranty Or Condition, Whether

To The Extent Allowed By Local Law, The Remedies In This Warranty Statement Are

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The Warranty Terms Contained In This Statement, Except To The Extent Lawfully

Statutory Rights Applicable To The Sale Of This Product To You.

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Hewlett-Packard software license agreement

Attention: Use Of The Software Is Subject To The Hp Software License

Terms Set Forth Below. Using The Software Indicates Your

Acceptance Of These License Terms.

Hp Software License Terms

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Limited warranty for print cartridge life Note The following warranty applies to the print cartridge that came with this printer. This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and the print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW,

The Above Warranty Is Exclusive And No Other Warranty Or Condition,

Whether Written Or Oral, Is Expressed Or Implied And Hp Specifically

Disclaims Any Implied Warranties Or Conditions Of Merchantability,

Satisfactory Quality, And Fitness For A Particular Purpose. To The

Extent Allowed By Local Law, In No Event Will Hp Or Its Suppliers Be

Liable For Direct, Special Incidental, Consequential (Including Lost

Profit Or Data), Or Other Damage, Whether Based In Contract, Tort, Or

Otherwise. The Warranty Terms Contained In This Statement, Except To

The Extent Lawfully Permitted, Do Not Exclude, Restrict Or Modify

And Are In Addition To The Mandatory Statutory Rights Applicable To

The Sale Of This Product To You.

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Ordering supplies and accessories You can increase the printer's capabilities with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1160 and HP LaserJet 1320 series printers to ensure optimum performance. The HP LaserJet 1320 series printer features Smart Printing Supplies. When you print a Configuration page by pressing and holding the GO button for 5 seconds, a Supplies Status page prints after the Configuration page. The Supplies Status page has information on the amount of toner remaining in the print cartridge, part numbers for ordering supplies, and whether the installed print cartridge is a genuine HP supply item. Ordering information Item Description or use Order number Printing supplies HP Multipurpose paper HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the

U.S.,

Hpm1120

Hpj1124

92296U (A4)

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Item Description or use Order number Replacement parts Media pickup roller Used to pick the media from the input tray and advance it through the printer.

Rl1-0540-000

Rm1-1292-000 (Lj1320)

Rm1-1298-000

Q5931A

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Rm1-1322-000 (Lj1160)

10/100 networking and wireless print servers hp LaserJet 1160 and hp LaserJet 1320 series printer Item and description Order number HP Jetdirect 170x external print server for Ethernet (parallel port)

J3258B

J6035C

J3263A

J3265A

J6061A

J7942A

J7951A

J6072A

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Using HP print cartridges The following sections provide information about HP print cartridges and instructions for redistributing toner and changing the print cartridge. HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot influence their design or control their quality. Service or repair that is required as a result of using non-HP print cartridges will not be covered under the printer warranty. Note The warranty does not apply to defects resulting from software, interfacing, or parts not supplied by Hewlett-Packard. Storing print cartridges Do not remove the print cartridge from its package until you are ready to use it.

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Redistributing toner When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner, which means that you might be able to finish the current print job before replacing the print cartridge.

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Changing the print cartridge

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DIMMs (memory or font) The following sections provide instructions for installing, testing, and removing DIMMs. Installing a memory DIMM (HP LaserJet 1320 series printer only) If you add memory (RAM only) to the HP LaserJet 1320 series printer, you can print more complex print jobs. To install a DIMM, follow the instructions below:

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Testing the DIMM installation To test the DIMM installation, print a configuration page, and check the Total Memory specified on the page. See Printer information pages for more information. If all lights on the control panel are blinking, the DIMM installation was unsuccessful. Remove the DIMM and reinstall it. Removing a DIMM To remove a DIMM, follow the instructions below:

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E

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Hardware service If your hardware fails during the warranty period, Hewlett-Packard offers the following support options: ● Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it, and return it to you within 5 to 10 days, depending on your location. ● Hewlett-Packard authorized service provider: You can return the unit to a local authorized service dealer. 162 Appendix E Service and support

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Extended warranty HP Care Pack provides coverage for the HP product and all HP-supplied internal components. The hardware maintenance covers a three-year period from the date of the HP product purchase. The customer may purchase an HP Care Pack up to one year from the date of purchase of the HP product. For more information, contact the HP Customer Care Service and Support group. See Quick access to more information. HP Care Pack options might be available after the standard warranty period has expired. Go to http://www.hpexpress-services.com/10467a/ and enter the product number to identify the HP Care Pack options that are available for your product.

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Guidelines for repacking the printer Use the following guidelines when repacking the printer: ● If possible, include print samples and 5 to 10 sheets of paper or other media that did not print correctly. ● Remove and keep any DIMMs (memory) installed in the printer. See Installing a memory DIMM (HP LaserJet 1320 series printer only) for more information.

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How to contact HP If you need to contact HP for service or support, use one of the following links: ● In the United States, see http://www.hp.com/support/lj1160/ for the HP LaserJet 1160 printer, or see http://www.hp.com/supportlj1320/ for the HP LaserJet 1320 series printer. ● World Wide, see http://welcome.hp.com/country/us/en/wwcontact.html/ or http://www.hp.com/.

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166 Appendix E Service and support

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Index Symbols/Numerics 10/100 networking and wireless print servers 150

A

B

C

Usb

D

Dimm

E

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Environmental Product Stewardship Program 138 environmental specifications 124 errors PostScript 97 software 102

Ews

F

G

H

I

J

L

M

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media guides main input tray (Tray 2) 7 single-sheet priority input slot (Tray 1) 7 media path cleaning 72 media paths main input tray (Tray 2) 7 output bin 9 overview 7 single-sheet priority input slot (Tray 1) 7 straight-through output path 8 media support 5 memory adding 155 missing graphics 100 missing text 100 multiple pages, printing on a single sheet of paper 65

N

O

P

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printer driver installing 11 Macintosh 16 Windows 14 printer drivers sites for download 2 printer information pages Configuration page 28 Demo page 28 Network Configuration page 28 Supplies Status page 28 printer media guides main input tray (Tray 2) 7 single-sheet priority input slot (Tray 1) 7 printer Properties accessing 12 online help 13 Printer Settings HP toolbox 31 printer, specifications 129 printing booklets 66 canceling 39 card stock 55 Configuration page 28 custom-size media 55 Demo page 28 envelopes 51 forms, preprinted 54 labels 53 letterhead 54 manual feed 38 multiple pages on a single sheet of paper 65 N-up 65 Network Configuration page 28 on both sides of the paper (automatic) 57 on both sides of the paper (manual) 59 Supplies Status page 28 transparencies 53 watermarks 67

R

S

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T

U

Usb

W

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172 Index

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© 2004 Hewlett-Packard Development Company, L.P. www.hp.com

Q5927-90913

*Q5927-90913*

*Q5927-90913*