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Common Questions
10 totalHow do I install the software driver for the HP LaserJet Pro MFP M428/M429?
You can install the software by downloading HP Easy Start from 123.hp.com/laserjet or by downloading directly from www.hp.com/support/ljM428MFP. After downloading, launch the file and follow the onscreen instructions to install. Note that an internet connection is required to set up the printer and download the software driver. (Page 3)
How do I connect the HP LaserJet Pro MFP M428/M429 to a wireless network?
From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, then touch the Wireless icon. Touch Setup, then Wireless Settings, then Wireless Setup Wizard, and follow the display instructions to complete the setup. (Page 3)
What is Wi-Fi Direct and how do I enable it on the M428/M429?
Wi-Fi Direct allows Wi-Fi capable devices such as smartphones, tablets, or computers to make a wireless network connection directly to the printer without using a wireless router or access point. To enable it, open the Dashboard from the Home screen, touch the Wi-Fi Direct icon, touch Setup, and if Wi-Fi Direct is off, touch Wi-Fi Direct and switch it on. (Page 4)
What mobile printing options does the HP LaserJet Pro MFP M428/M429 support?
The printer supports AirPrint and Wi-Fi Direct for mobile printing. You can also use the HP Smart app to set up, print, and more by installing it from 123.hp.com. For more mobile printing information, visit www.hp.com/go/LaserJetMobilePrinting. (Page 4)
How do I set up the fax feature on the HP LaserJet Pro MFP M428/M429?
Connect the phone cord that came with the printer to the Fax port on the printer and to the telephone jack on the wall. You must also configure the fax time, date, and header settings before using the fax feature. On Windows, you can open the HP Fax Setup Wizard from the HP Printer Assistant by selecting Fax, then Fax Setup Wizard. (Pages 4–5)
How do I set or change the fax header on the M428/M429?
From the printer control panel, touch Fax, then touch Setup, then Preferences, and then touch Fax Header. Enter your personal or company name and touch Done, then enter your fax number and touch Done. The maximum number of characters for the fax header is 25, and the maximum for the fax number is 20. (Page 5)
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Full Manual
8 pages
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© Copyright 2018 HP Development Company, L.P. www.hp.com LaserJet Pro MFP M329, M428-M429W1A28-90931
www.register.hp.com www.hp.com/support/ljM329MFP www.hp.com/support/ljM428MFP www.hp.com/support/ljM429MFPHewlett-Packard
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CAUTION: To prevent damage to the printer, use only the power cord that is provided with the printer.
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Faq
For frequently asked questions, go to www.hp.com/support/ljM428MFPFAQ or scan the QR code. Method 1: Download HP Easy Start (Windows and Mac OS)(Wireless).
4 Method 2: Wi-Fi Direct (wireless models only) Wi-Fi Direct allows Wi-Fi capable devices, such as smart phones, tablets, or computers, to make a wireless network connection directly to the printer without using a wireless router or access point. Connect to the printer’s Wi-Fi Direct signal the same way Wi-Fi capable devices are connected to a new wireless network or hotspot.
Method 1: HP Smart Use the HP Smart app to set up, print, and more.
(Wi-Fi Direct).
5 Troubleshooting User Guide The User Guide includes printer usage and troubleshooting information. It is available on the Web:
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© Copyright 2018 HP Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark Credits Windows® is a U.S. registered trademark of Microsoft Corporation. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Mac OS is a trademark of Apple Inc., registered in the U.S. and other countries. AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries. www.hp.com