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10 totalWhat print speeds can I expect from the HP PageWide Pro 477dw?
The printer can print up to 40 ppm in both black and colour at normal A4 quality, and up to 55 ppm in General Office mode for both black and colour. For duplex (two-sided) printing, speeds are up to 21 ipm for both black and colour at A4 size. First page out is as fast as 6.5 seconds for black and 7 seconds for colour from ready state. (Page 3)
What cartridges come included in the box with the printer?
The printer comes with four HP 913 Setup cartridges: one black (~2,500 pages), and one each of cyan, magenta, and yellow (~1,000 pages each). These are setup cartridges and are not the high-yield replacements available for purchase separately. (Page 5)
What high-yield replacement cartridges should I buy for the HP PageWide Pro 477dw?
The recommended high-yield replacement cartridges are the HP 973X series: L0S07AE Black (~10,000 pages), F6T81AE Cyan (~7,000 pages), F6T82AE Magenta (~7,000 pages), and F6T83AE Yellow (~7,000 pages). These are Original HP PageWide cartridges designed for this printer. (Page 2)
Can I use third-party or non-HP cartridges in the HP PageWide Pro 477dw?
The HP PageWide Pro 477dw is a dynamic security enabled printer and is only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future. More information is available at http://www.hp.com/go/learnaboutsupplies. (Page 1)
What mobile printing options are supported by the HP PageWide Pro 477dw?
The printer supports HP ePrint, Apple AirPrint, Mopria, Wireless Direct Printing, Google Cloud Print 2.0, and Mobile Apps. It also supports Wi-Fi Direct and NFC touch-to-print technology, allowing printing from a mobile device without needing a network connection. Note that NFC printing requires a compatible NFC-printing-enabled mobile device. (Page 4)
What is the maximum paper input capacity of the HP PageWide Pro 477dw?
The maximum total input capacity is up to 1,550 sheets. The printer has two standard trays (a 500-sheet input tray and a 50-sheet multi-purpose tray), and an optional 500-sheet third tray can be added to increase capacity. The ADF holds a standard 50 sheets. (Page 4)
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Full Manual
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Data sheet HP PageWide Pro 477dw Multifunction Printer Significant value. Phenomenal speed. Significant value and speed – HP PageWide Pro delivers a low total cost of ownership and phenomenal speeds in its class. Get professional-quality colour plus extensive security features and energy efficiency. Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future. Learn more at: http://www.hp.com/go/learnaboutsupplies Professional colour, low total cost Results you expect and lasting value – for a low total cost of ownership. Print professional-quality colour on a variety of papers – perfect for office use. Print more pages and replace cartridges less often, using Original HP PageWide high-yield cartridges. Minimise time and budget spent on scheduled maintenance with streamlined HP PageWide Technology. Our fastest MFP in its class Wait less, do more with our best-in-class speeds – as fast as 55 ppm in colour and black- and-white. Get fast two-sided scanning directly to email and the cloud with this LDAP-enabled MFP. Manage tasks from a 10.9 cm (4.3-inch) touchscreen. Print Microsoft® Word and PowerPoint® files from USB. Print from your mobile device with Wi-Fi Direct and NFC touch-to-print technology – no network needed. Proven technology. Great energy efficiency. Minimise downtime with HP PageWide Technology that delivers reliable performance businesses demand. Conserve with HP PageWide Technology – designed to use significantly low energy. Get professional-quality colour documents and the performance you expect with Original HP PageWide cartridges. Our best-in-class security, and management features Help protect your investment and extend capabilities as your needs grow, with a portfolio of solutions. Help ensure the security of confidential information. Enter a PIN at the device to retrieve your print job. Regulate colour use and reduce printing costs with HP Colour Access Control. Help keep your printer secure – from boot up to shutdown – with secure boot and secure code integrity validation. 1/5 1,2 3,4 2 5 6 1 1 7 8 9 10,11 4 4 3 12 13
Data sheet | HP PageWide Pro 477dw Multifunction Printer Product walkaround Accessories, Supplies and Support Supplies L0S07AE HP 973X High Yield Black Original PageWide Cartridge (~10,000 pages) F6T81AE HP 973X High Yield Cyan Original PageWide Cartridge (~7,000 pages) F6T82AE HP 973X High Yield Magenta Original PageWide Cartridge (~7,000 pages) F6T83AE HP 973X High Yield Yellow Original PageWide Cartridge (~7,000 pages) Accessories D3Q23A HP PageWide Pro 500-sheet Paper Tray Service and Support U8ZW7E HP 3 year Next business day PageWide Pro X477 Hardware Support U8ZW8E HP 4 year Next business day PageWide Pro X477 Hardware Support U8ZW9E HP 5 year Next business day PageWide Pro X477 Hardware Support U8ZY4PE HP 1 year Post Warranty Next business day PageWide Pro X477 Hardware Support U8ZY5PE HP 2 year Post Warranty Next business day PageWide Pro X477 Hardware Support U8ZX8E HP 3 year Next business day Onsite Exchange PageWide Pro X477 Service U8ZX9E HP 4 year Next business day Onsite Exchange PageWide Pro X477 Service U8ZY0E HP 5 year Next business day Onsite Exchange PageWide Pro X477 Service U8ZY8PE HP 1 year Post Warranty Next business day Onsite Exchange PageWide Pro X477 Service 2/5
Data sheet | HP PageWide Pro 477dw Multifunction Printer Technical specifications Model HP PageWide Pro 477dw Multifunction Printer Product number
D3Q20B
Functions Print, copy, scan, fax Control panel 10.92 cm (4.3") CGD (Colour Graphic Display), IR touchscreen Print Print speed Black (A4, normal) Up to 40 ppm; Colour (A4, normal): Up to 40 ppm; Black (A4, duplex): Up to 21 ipm; Colour (A4, duplex): Up to 21 ipm; Black (General Office): Up to 55 ppm; Colour (General Office): Up to 55 ppm; First page out Black (A4, ready): As fast as 6.5 sec; Colour (A4, ready): As fast as 7 sec; Print resolution Black (best): Up to 1200 x 1200 optimised dpi from 600 x 600 input dpi (on unspecified plain paper, HP Premium Presentation Matte, and HP Brochure Matte); Colour (best): Up to 2400 x 1200 optimised dpi from 600 x 600 input dpi (on HP Advanced Photo Papers); Monthly duty cycle Up to 50,000 pages A4; Recommended monthly page volume : 750 to 4,500 Printer smart software features HP ePrint; HP Mobile Apps; Google Cloud Print v2; Apple AirPrint™; HP EasyColor; Print preview; Automatic two-sided printing; Print multiple pages per sheet (2, 4, 6, 9, 16); Collation; Booklet Printing; Cover pages; Tray Selection; Scaling; Portrait/Landscape orientation; High Quality Greyscale and Black Ink only; General Office/Professional/Presentation/Maximum dpi print modes; Front USB port; Copy/Scan/Fax; Control Panel Shortcuts; HP UPD PIN Printing; HP Color Access Control; Optional: HP and third party extensibility solutions; Wireless Standard print languages HP PCLXL (PCL6), PCL5, native PDF, HP Postscript Level 3 emulation Print area Print margins Top: 4.2 mm, Bottom: 4.2 mm, Left: 4.2 mm, Right: 4.2 mm; Maximum print area : 201.6 x 347.1 mm Borderless printing No Print cartridges number 4 (1 each black, cyan, magenta, yellow) Multitasking supported Yes Memory card compatibility None Copy Copy speed Black (A4, ISO): Up to 40 cpm; Colour (A4, ISO): Up to 40 cpm Copier specifications ID copy; Resize; Quality; Lighter/Darker; Two-sided copying; Tray selection; Collate; Binding marging; Copy preview with crop and rezise; Enhancements; Enable/Disable copy; Enable/Disable copy colour; Colour Access Control; Native authorization & authentication; Set as new defaults; Maximum number of copies: Up to 99 copies; Copy resolution: Up to 600 dpi; Reduce/Enlarge: 25 to 400%; Copier smart software features Reduce/Enlarge from scanner glass (25 to 400%); Collate; Two-sided copying; Image adjustments (darkness, sharpness) Scan Scan speed Normal (A4): Up to 25 ipm (monochrome & colour); Duplex (A4): Up to 26 ipm (monochrome & colour) Scan file format Scan File Type supported by Software: Bitmap (.bmp), JPEG (.jpg), PDF (.pdf), PDF/A (.pdf), PNG (.png), Rich Text (.rtf), Text (.txt), TIFF (.tif) Scanner specifications Scanner type Flatbed, ADF; Scan technology: Contact Image Sensor (CIS); Scan input modes: Front panel applications: Copy, Scan to email with LDAP email address lookup, Scan to network folder, Scan to USB, Scan to sharepoint, Scan to computer with SW; Client applications: EWS, HP Scan App, compatible with HP Capture and Route; Twain version: Version 1.9; Duplex ADF scanning: Yes; Scan size maximum (flatbed, ADF): 216 x 356 mm; Optical scan resolution: Up to 1200 dpi Scanner advanced features Image adjustments; Output quality setting; Selectable scan resolution 75 to 1200 dpi; Job notification; Scan and save to destinations: network folder, computer, sharepoint, USB flash drive, email; OCR Scannable area Maximum media size (flatbed): 216 x 356 mm; Maximum media size (ADF): 216 x 356 mm Bit depth/ Grey scale levels 24-bit (color); 8-bit (gray) / 256 Digital sending Standard: Scan to Email with LDAP email address lookup; Scan to Network Folder; Scan to USB; Scan to Sharepoint; Scan to Computer with SW; Fax Archive to Network Folder; Fax Archive to Email; Fax to Computer; Enable/Disable Fax; Enable/Disable colour Fax, Colour Access Control; Native Authorization & Authentication Fax Fax Yes, colour, 33.6 kbps Fax specifications Fax memory : Up to 100 pages (black and white); Up to 8 pages (colour); Fax resolution: Standard: 203 x 98 dpi; Fine: 203 x 196 dpi; Quick dialing: Up to 199 numbers Fax smart software features Digital Fax - fax to computer is available with Windows and Macintosh, visit http://www.hp.com/support to download the latest software Processor speed 1.2 GHz Connectivity Standard 2 Hi-Speed USB 2.0 Host; 1 Hi-Speed USB 2.0 Device; 1 Ethernet 10/100 Base-TX network; 2 RJ-11 modem port/phone line; 802.11 b/g/n Station; 802.11 b/g Access Point 3/5 1 2 3 4 5 6Data sheet | HP PageWide Pro 477dw Multifunction Printer Model HP PageWide Pro 477dw Multifunction Printer Product number
D3Q20B
Optional Support the following external Jetdirect servers; Print only: HP Jetdirect en1700 External Print Server (J7988G), HP Jetdirect en3700 Fast-Ethernet External Print Server for Network Capable Hi-Speed USB 2.0 & 3.0 Peripherals (J7942G), HP Jetdirect ew2400 802.11b/g wireless and Fast Ethernet external print server (USB 2.0, 10/100Base-TX, 802.11b/g) (J7951G), HP Jetdirect ew2500 802.11b/g Wireless Print Server (J8021A); Other supported accessories: Apple AirPort Express, Apple AirPort Extreme, Apple Airport TimeCapsule; Wi-Fi Direct Wireless Yes, built-in Wi-Fi 802.11b/g/n Mobile printing capability HP ePrint; Apple AirPrint™; Mopria™-certified; Wireless Direct Printing; Google Cloud Print 2.0; Mobile Apps Supported network protocols Supported Network Protocols configurations (IPv4, IPv6); BOOTP; SMTP client; LLMNR; Bonjour; LP/ APIPA (Auto IP); NetBIOS/WINS; LPD; Custom Raw Port/Port9100; DNS Resolver; Multicast DNS; SNMPv1/v2; SNMPv3; Web Services Discovery; Web Services Print; DHCP options: 81/RFC4702/RFC4704, 12-Hostname; 44; Syslog; Firewall; SSL/TLS (HTTPs); Password-protected network Embedded Web server; Enable/Disable network ports & device features; 802.1x wired authentication; 802.1x wireless authentication (EAP-TLS and PEAP) Network capabilities Yes, via built-in Ethernet, wireless 802.11b/g/n) Memory Standard: 768 MB; Maximum : 768 MB Paper handling Number of paper trays Standard: 2; Maximum: Up to 3 Media types Plain paper (light, intermediate, mid-weight, heavy, extra heavy, prepunched, recycled, bond, other inkjet plain paper), photo (glossy, gloss, soft gloss, satin, matte, other inkjet photo), envelopes, labels, cards, specialty papers (glossy brochure, matte brochure, tri-fold brochure, Hagaki, greeting cards, other inkjet specialty paper) Media size Custom (metric): Tray 1: 76 x 127 to 216 x 356 mm; Tray 2: 102 x 210 to 216 x 297 mm; Optional 500-sheet tray 3: 102 x 210 to 216 x 356 mm Supported (metric): Tray 1: Oficio, A4, A5, A6, B5 (JIS), B6 (JIS), 10 x 15 cm, envelopes (B5, C5, C6, DL); Tray 2: A4, A5, B5 (JIS), envelopes (DL, B5, C5); Tray 3: A4, A5, B5 (JIS) Media handling Standard input: 500-sheet input tray, 50-sheet multi-purpose tray Standard output: 300-sheet face-down output bin Optional input: Optional 500 sheet tray, 2 x 500-sheet paper tray ADF: Standard, 50 sheets Media weight Tray 1: 60 to 120 g/m² (plain paper), 125 to 300 g/m² (photo), 75 to 90 g/m² (envelope), 120 to 180 g/m² (brochure), 163 to 200 g/m² (card); Tray 2: 60 to 120 g/m² (plain paper), 125 to 250 g/m² (photo), 75 to 90 g/m² (envelope), 120 to 180 g/m² (brochure), 163 to 200 g/m² (card); Tray 3: 60 to 120 g/m² (plain paper), 125 to 250 g/m² (photo), 120 to 180 g/m² (brochure), 163 to 200 g/m² (card) Input capacity Maximum: Up to 1,550 sheets ADF: Standard, 50 sheets Output capacity Standard: Up to 300 sheets Envelopes: Up to 35 envelopes Labels: Up to 100 sheets Cards: Up to 100 cards Maximum: Up to 300 sheets Compatible operating systems Windows 10, Windows 8, Windows 7; OS X v10.11 El Capitan, OS X v10.10 Yosemite, OS X v10.9 Mavericks Lion; Linux (http://www.hplip.net) Compatible network operating systems Windows 10, Windows 8, Windows 7; Mac OS X v10.11 El Capitan, OS X v10.10 Yosemite, OS X v10.9 Mavericks; Windows Small Business Server 2011, Windows Small Business Server 2008 (64-bit), Windows Small Business Server 2003 (32-bit/64-bit); Windows Server 2012, Windows Server 2008 (Standard Edition, Enterprise Edition, 32-bit/64-bit), Windows Server 2008 R2 (Standard Edition, Enterprise Edition, 64-bit); Windows Server 2003 (Standard Edition, Enterprise Edition, 32-bit/64-bit), Windows Server 2003 R2 (Standard Edition, Enterprise Edition, 32-bit/64-bit); Windows Cluster (Windows Server 2008 R2), Windows Terminal Services (Windows Server 2008 R2), Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3, Windows Server 2003 Terminal Services with Citrix Presentation Server 4.0/4.5, Windows Server 2008 Terminal Services, Windows Server 2008 Terminal Services with Citrix XenApp, Citrix (Print): Xen Server 5.6, Xen Desktop 5.5, Citrix XenApps 6.0, Citrix XenApp 6.5, Novell Netware 6/6.5/Open Enterprise Server 6.5 (Novell iPrint support only); Linux (for more information, see http://www.hplip.net); SAP (for more information, see http://www.hp.com/go/sap/drivers); UNIX (for more information, see http://www.hp.com/go/unixmodelscripts) Minimum system requirements Windows: Windows® 10, 8.1, 8, 7: 32-bit/64-bit, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer; Windows Vista®: 32-bit only, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8 Mac: Apple® OS X v10.11 El Capitan, OS X v10.10 Yosemite, OS X v10.9 Mavericks; 1 GB available hard disk space; Internet required; USB Software included Windows Installer and discrete PCL 6 driver; Mac Installer and PS driver; HP Participation Study; IRIS OCR Security management SSL/TLS (HTTPS), LDAP authentication; Optional HP and 3rd party authentication solutions (e.g. badge readers) IPP over TLS; WPA2-Enterprise wired; 802.1x wireless authentication (EAP-TLS, LEAP, and PEAP); Pre-Shared Key Authentication for Wireless (PSK); Firewall, certificates configuration; Control panel lock; Password protect EWS; Unused protocol and service disablement; Syslog; Signed firmware; Administrator settings; Native authentication and authorization access control, native colour access control; Configurable authentication time out; UPD PIN printing; Mopy mode via UPD PIN printing; Compatible with optional HP JetAdvantage Security Manager Printer management HP Web Jetadmin; Embedded Web Server; HP UPD Printer Administrator Resource Kit; HP Utility (Mac); HP JetAdvantage Security Manager Dimensions and weight Printer dimensions (W x D x H) Minimum 530 x 407 x 467 mm; Maximum: 802 x 694 x 467 mm; Package dimensions (W x D x H) 600 x 495 x 594 mm Printer weight 22.15 kg Package weight 26.39 Kg 4/5 7 8Data sheet | HP PageWide Pro 477dw Multifunction Printer Model HP PageWide Pro 477dw Multifunction Printer Product number