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Common questions
Common Questions
29 totalWhat are the dryer's dimensions and capacity?
The dryer measures 27 x 28.9 x 45.3 inches and has a drum capacity of 7.3 cu.ft. (IEC). The unit weighs 133.2 lbs. (Page 6)
What error codes can appear on the steam dryer display and what do they mean?
The steam dryer displays several fault codes: tE1 indicates the thermistor of the blower housing is open or shorted, tE2 indicates the thermistor of the steam generator is open or shorted, tE4 indicates the steam generator thermistor is open or shorted, E5 indicates a water supply pump error, dE indicates a door switch abnormality (test mode only), EE indicates an EEPROM operation error, and 'Add Water' indicates the steam generator sensors did not detect a full generator within 60 seconds. Most of these codes appear during the drying cycle or diagnostic test mode. (Page 18)
How do I activate the Diagnostic Test Mode on this dryer?
To activate Diagnostic Test Mode, the unit must first be in standby (plugged in, display off). Then press the POWER button while simultaneously pressing MORE TIME and LESS TIME buttons, then press START/PAUSE to advance through the diagnostics. This test should only be used for factory or service testing and should not be used outside of those specified purposes. (Page 22)
What should I do if I smell gas near the dryer?
Do not try to light any matches, cigarettes, or turn on any gas or electrical appliance, and do not touch any electrical switches or use any phone in the building. Clear all occupants from the room, building, or area immediately, then call your gas supplier from a neighbor's phone and follow their instructions carefully. If you cannot reach your gas supplier, call the fire department. (Page 4)
How do I perform the FlowSense installation check to verify my exhaust ductwork is clear?
Start with the machine in standby mode (power off), then press and hold both the DAMP DRY BEEP and TEMP. CONTROL buttons together while turning on the dryer with the POWER button simultaneously. The dryer will run for 2 minutes while checking temperatures, then display either YES (ductwork is free from blockages) or NO (a blockage needs to be removed immediately). The dryer must be at room temperature for this test to be reliable. (Page 20)
What are the dryer's key specifications including capacity, size, and weight?
The dryer has a capacity of 7.3 cu.ft. (IEC) and dimensions of 27 x 28.9 x 45.3 inches, with a packed size of 29.8 x 31.3 x 47.24 inches. It weighs 133.2 lbs and supports 14 programs, 6 dry options, and 5 temperature controls. Power supply is 120V/240V 60Hz (26A) for electric models, with a 5400W heater and 250W motor. (Page 7)
Show 23 more questions
What are the important rules for using the steam cycle on this dryer?
How do I convert the dryer from natural gas to propane (LP) gas?
What should I do if the FlowSense indicator light comes on during operation?
How do I replace the drum lamp in this dryer?
What electrical connection options are available when installing this dryer?
What do the error codes tE1 and tE2 mean on my dryer's display?
What does the E5 error code mean and how do I fix it?
How do I activate the Diagnostic Test Mode on my dryer?
How do I check if my dryer's exhaust ductwork is properly installed and free from blockages?
What should I use to fill the steam feeder, and are there any restrictions?
How do I replace the drum lamp in my dryer?
Can I convert my gas dryer from natural gas to propane (LP gas)?
What does the FlowSense indicator light mean and what should I do when it comes on?
What should I do if I smell gas coming from my dryer?
How do I install the dryer rack?
What is the proper electrical connection for my dryer if I have a 4-wire receptacle?
How do I connect the gas supply to my gas dryer?
What should I do if the ADD WATER indicator light is on during the steam cycle?
What does the tE1 error code mean on my steam dryer?
How do I perform the FlowSense installation check?
How do I activate the Diagnostic Test mode?
What is the drum capacity of the Kenmore 796.69278010 dryer?
What wattage heater does the electric model use?
Full Manual
51 pages
This Owner's Manual is provided and hosted by Appliance Factory Parts. Kenmore 796.69278010 Owner's Manual Shop genuine replacement parts for Kenmore 796.69278010 Find Your Kenmore Dryer Parts - Select From 92 Models -------- Manual continues below --------
Electric & Gas Dryer
Service Manual
Caution
Read This Manual Carefully In Order To
Properly Diagnose Problems And To Safely
Provide Quality Service On These Dryers.
Website: http://www.sears.comModel : Dlex5101W
Dlgx5102W
Dlex5101V
Dlgx5102V
2 To avoid personal injury, disconnect power before servicing this product. If electrical power is required for diagnosis or test purposes, disconnect the power immediately after performing the necessary checks. To reduce the risk of personal injury, adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses. Failure to follow all of the safety warnings in this manual could result in property damage, personal injury or death. !
Warning !
What To Do If You Smell Gas:
Important Safety Notice
Reconnect All Grounding Devices
Important
એ !" એ# એ $ એ% ƈ Do not try to light a match, or cigarette, or turn on any gas or electrical appliance. ƈ Do not touch any electrical switches. Do not use any phone in your building. ƈ Clear the room, building or area of all occupants. ƈ Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions carefully. ƈ If you cannot reach your gas supplier, call the fire department.3
Contents
4 1
Specifications
Name: Electric and Gas Dryer Power supply: Refer to the rating label on the dryer. Gas: 120 VAC Electric: 240VAC Specifications are subject to change by manufacturer. See page 6 of this manual for usage instruction. Size: 27 X 28.9 X 45.3 (inch) Dryer capacity: IEC 7.3 cu.ft. Weight: 133.2 (Ibs) Dryer rack (1 each)Accessories
Sound levels 3 5
Item
Dlex5101W Dlex5101V
Dlgx5102W Dlgx5102V
Remark
Blue White / Stainless Silver Powder coating Color Top Plate Door TrimElectricity
Consumption
Motor
Heater
Lamp
Gas Valve
Ag Heater
Dc, Pump
Control Type
Drum Capacity
Weight (lbs) - Net No. of Programs No. of Dry Options No. of Temperature Controls Moisture Temperature No. of Dry Levels Reversible Door Drum Dryer Rack Child Lock Interior Light Product (WxHxD) SensorPower Supply
Material & Finish Spray 120V/240V 60Hz (26A)250W (4.5A)
5400W (22.5A)
15 W (0.2A)
13 W (0.11A) x 21100W (9.2A)
2.4W (0.15A)
Electronic 7.3 cu.ft. 133.2 14 6 5 5 Available Available Available Stainless Steel Available Available Available 27 x 28.9 x 45.3 (inch) Packing (WxHxD) 29.8 x 31.3 x 47.24 (inch)Ac 120V
Ac 240V(Electric Model)
Ac 120V
Ac 120V(Gas Model)
Ac 120V(Steam Model)
Dc 9V(Steam Model)
Thermistor Electrode sensor2
Features And Benefits
3Installation Instructions
6 Dryer Rack Installation Instructions Open the door. Hold the dryer rack with both hands. Put the dryer rack into the drum Check and be sure that the front of the rack is properly seated behind the lint filter.7 Use the instructions under option 1 if your home homehas a 4-wire receptacle (NEMA type 14-30R). Use the instructions under option 2 or 3 if your home has a 3-wire receptacle (NEMA type 10-30R). Use option 2 if local codes and ordinances permit the connection of a chassis ground to the neutral connector. If this is not permitted, use option 3. 4-wire receptacle Review the following options to determine the appropriate electrical connection for your home: (NEMA type14-30R) (NEMA type10-30R) 3-wire receptacle
D
E
F
a bC
Option 1: 4-wire connection with a Power supply cord.8
A
B
C
Option 2: 3-Wire Connection with a Power Supply Cord lf your local codes or ordinances permit the connection of a frame-grounding conductor to the neutral wire, use these instructions. If your local codes or ordinances do not allow the connection of a frame-grounding conductor to the neutral wire, use the instructions under Section 3: Optional 3-wire connection.9 2 3 5 1 4 For further assistance, refer to section on Gas Requirements.
10 4
Dryer Cycle Process
11
) < 1Ω
9°F
(125 ᴦ5°C) ၃Close at 2219°F
(1055°C)
Measure resistance of terminal to terminal ၂Open at 1859°F
(85 ᴦ5°C) ၃Close at 1499°F
(65 ᴦ5°C) Same shape as Thermal cut off. Measure resistance of terminal to terminal ၂Resistance value ᴾᴬ ၃Resistance value < 5Ω ၂Resistance value ᴾᴬ ၃Resistance value < 5Ω ၂Resistance value < 1Ω ၃Resistance value ᴾᴬ ၂Resistance value ᴾᴬ ၃Resistance value < 1Ω Resistance value:80Ω~ 100Ω
N130
2.Hi limit Thermostat (Auto reset) 3.Outlet Thermostat ( Auto reset)N85
Com - Nc
!Caution
5Component Testing Information
When checking the Component, be sure to turn the power off, and do voltage discharge sufficiently. Component Test Procedure Check result Remark12 5
58°F ~ (10~40°C)
58°F ~ 104°F (10~40°C)
100~800 Ω
(for 5318EL3001)40-150 Ω
(for MEQ1841001) ၂Resistance value2.3k~2.7kΩ ၃Resistance value2.3k~2.7kΩ ၂Resistance value ᴾᴬ ၃Resistance value < 1Ω valve 1 valve 2 Component Test Procedure Check result Remark5318El3001
Meq61841001
13
5°C
၃Close at 159 ᴦ9°F (705°C)
N95
N100
၂Resistance value ᴾᴬ ၃Continuity < 1Ω Component Test Procedure Check result Remark14 6
Motor Diagram And Schematic
Note
When checking Component, be sure to turn Power off, then do voltage discharge sufficiently. ■Contact On / Off by Centrifugal Switch■.Run Mode
(Motor operates)■Stop Mode
(When Motor does not operate) Motor2 ~ 3Ω
3 ~ 5Ω
< 1Ω
< 1Ω
ᴾᴬ ᴾᴬ Terminal No Mode Centrifugal switch Centrifugal switch (Pull Drive forward) Resistance Remark MotorStop
MotorRun
Motor Heater (Electric Models) Heater (Electric Models) Gas Valve (Gas Models) Gas Valve (Gas Models)7
Wiring Diagram
15 Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangrous operation. Verify proper operation after servicing.Caution
Electric Dryer Wiring Diagram
Gas Dryer Wiring Diagram
8
Steam Function
16 8-1. Steam Cycle GuideSteam
Steamsanitarytm
39 minutesO
O
O
Dry Dry Dry Dry Wet Wet Wet Wet Wet Comforter Bedding Children’s clothing Comforter Shirts* Follow selected cycle Follow selected cycle Follow selected temp Sports wear Shirts* Single (1 each) 3 lbs. Single (1 each) 5 each 8 lbs. (18 Items.) 8 lbs. (18 Items.) Shirts* (5 each) Shirts* (5 each) Shirts* (5 each) 10 minutes Only reduce static 12 minutes 20 minutesSteamfreshtm
+Reduce
Static
+Easy
Iron
O
47 minutes 27 minutes Wet Follow selected temp 8 lbs. (18 Items.)O
45 minutes +Reduce
Static
+Easy
Iron
+Easy
Iron
Follow selected cycle +Reduce
Static
+Easy
Iron
Heavy Duty
Cotton/Towels
Normal
Perm.Press
Delicates
Time Dry
Sports wear *Shirt: 70% cotton/30% poly blend. Except especially delicate fabrics.Important Notes About Steam Cycles:
Default Time
Temp.
Control
Dry
Level
Fabric
State
Maximum
Amount
Fabric Type
17 8-2. Troubleshooting for Steam Dryer
Problem
ADD WATER indicator light is on during the drying cycleSteam Fresh™.
There are no creases left on garment afterSteam Fresh™.
Garments have static after REDUCEStatic.
Garments are too damp or too dry afterReduce Static.
Garments are not uniformly damp afterEasy Iron.
Water drips from door during Steam Cycle.Possible Causes
Solutions
18
Problem
Bulky Load.
Steam Fresh™.
Possible Causes
Solutions
Display
Thermistor of blower housingTest Mode )
Ps
Thermistor of steam generatorE5
EE PROM ErrorEe
Add Water Remark 8-3. Display Fault/Error Codes for Steam Dryer The error codes below will be displayed when attempting to start a drying cycle, or after activating the Diagnostic Test mode.19 9
Flow Sensor Function
This FlowSenseTM function detects the clogging or blocking of ducts. Clogged duct vents or hoses decrease efficiency in drying clothes. Clogged vents can also cause fire. This function alarms you, when to clean the ducts. When the alarm about duct clogging is on display of the panel, your duct vents should be cleaned by yourself or serviceman. 9-1 Flow sensor Flow Sensor Function20 This feature allows you to quickly verify that the exhaust system is adequate for the normal function of the dryer. The check takes only two minutes. The results of the check are displayed in the FlowSense display window as shown below (Fig. 1). The dryer must be at room temperature for this test to be reliable. To perform this test, start the machine in standby mode (power off). Press and hold both the DAMP DRY BEEP and the TEMP . CONTROL buttons together while turning on the dryer with the POWER button i.e. Press together the three buttons DAMP DRY BEEP + TEMP . CONTROL + POWER. The dryer will start and run for 2 minutes while it checks temperatures. At the end of this short cycle, it will display the results as follows. Fig.1 9-2 Installation check
Press Together
(Three buttons) After installation check, If the display shows…. If YES is shown in the display, the ductwork is free from blockages or restrictions. If NO is shown in the display, the dryer ductwork has a blockage that needs to be removed immediately.Or
21
10
Diagnostic Test
22Activating The Diagnostic Test Mode
Start/Pause
None Standard Thermistor open tE1 PGM Ver (8E8-V008E8)V00
8E9 (Elec Type) 898 (Gas Type) Thermistor shorted tE2 AG Thermistor open or shorted tE4 Pump Error Pump runsE5
Power offOo
Motor runs Displays Moisture Sensor Operation If moisture sensor is contacted with damp cloth. The display number is below180innormalcondition 30 = Low moisture 239 = High moisture Current Temp. (5~70) Current Temp. (5~70) Pump AD valve (11~255) Electric control & Temperature sensorElectric Type
Motor+Heater1(2700W)Gas Type
MotorElectric Type
Motor+Heater1+Heater2(5400W)
Gas Type
Motor+Gasvalve Once Motor+Controller Motor, Pump, Heater2 off Loads, Controller off Motor+Pump+ Heater2 (runs for 1sec) (Heater1 off) Twice 3 times 4 times 5 times 6 timesChecking
Action
Display
Checkpoint
ELECTRIC TYPE Heater 1 is energized- 2700 W
GAS TYPE Valve not energized (Temperature in the drum is displayed in degrees C.) ELECTRIC TYPE: Heater 1 and heater 2 are energized - 5400 W GAS TYPE: Gas valve is energized (Temperature in the drum is displayed in degrees C.)1 1 2 ᅐTest 1 120V AC Electrical supply When measuring power, be sure to wear insulated gloves, to and avoid an electric shock No power was applied to controller. (LED, LCD Display off) With dryer power on; connector linked to controller. Check the outlet, is the voltage
110V ~ 125V Ac?
Check if the voltage measured between connector BK2 or WH2-၃(Black Wire) linked to the Controller and BL2-၂ (White Wire) Is 110~125V? ၂Check if the Controller wire is disconnected. ၃Check if Terminal Block and Power Cord are connected (Check Plug ).Yes
No
No
No
Yes
Yes
L (Black) L (Red) N (White) BK2 or WH2 BL2-၂Bk Wh
Caution Trouble Symptom Measurement Condition 23Tab Relay 1 Tab Relay 2
A
1 2 1 2O O
O O
on off off Temperature Control below 68ᴦ4 Turn on Heater1 and Heater2. Temperature Control below 52ᴦ4 Only Turn on Heater1. Temperature Control below 70ᴦ4 Turn on Burner✽Pcb Assembly Layout
Temperature Control below 47ᴦ4 Turn on Burner : Connection of the Tab Relay with Heater (Electric) : Connection of the Tab Relay with Burner (Gas) : Connection of Tab Relay with the PCB ASSEMBLY (Electric) Color Remark Connection HarnessPcb
Check the Tab Relays Connection properly. Tab Relay 1 Tab Relay 2 Trans Caution Trouble Symptom Measurement Condition 24Items Case 1.Black and White Housing 2.Black Housing 3.White Housing 4.Black and White Housing 5.Black and White Housing 1.Black and White Housing
Cross
Wire ၂, ၃CROSS Off Off Normal Heater1 Off Off Off Normal Heater2 Off Off Off Power Off Power Off Power On Power On Power Off Power Off ✽ Heater1 Operation(black) Heater1 Operation(black) Heater2 Operation(White) Heater2 Operation(White) PCB condition Of operation PCB condition Of operationCaution
2526 ᅐTest 2 Thermistor Test --- Measure with Power Off Before measuring resistance, be sure to turn power off, and do voltage discharge. (When discharging, contact the metal plug of power cord with the ground.) ၂During Diagnostic Test, tE1 and tE2 error occur. ၃During operation, heater would not turn off, or remains on. ၄Difference between actual and sensed temperature is significant. After turning power off, measure the resistance. Short with metal to the NA6 connector’s Pin ၂(Blue Wire) and Pin ၅(Orange Wire) to controller.
No
No
Yes
Yes
■Table 1. Resistance for Thermistor Temperature. Air TEMP. [°F( )]50°F (10
)60°F (16
)80°F (21
)70°F (27
) Air TEMP. [°F( )]90°F (32°C)
100°F (38°C)
110°F (43°C)
120°F (49°C)
Res. [Kω]
18.0 14.2 11.7 9.3Res. [Kω]
7.7 6.2 5.2 4.3Res. [Kω]
2.9 3.0 2.5 2.2 Air TEMP. [°F( )]130°F (54
)140°F (60
)150°F (66
)160°F (71
) Caution Trouble Symptom Measurement Condition27 Before measuring resistance, be sure to turn power off, and do voltage discharge. (When discharging, contact the metal plug of power cord with earth line.) Drum will not rotate; no fan will function; no heater will work. Turn the dryer’s power off, then measure resistance. Is resistance below 3Ωbetween connector BL2- ၂(White wire) and WH4-၄(Brown wire)? આMeasure while door is closed.
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Caution Trouble Symptom Measurement Condition
28 ᅐTest 4 Moisture sensor ᅐTest 4 Moisture sensor Before measuring resistance, be sure to turn power off, and do voltage discharge. (When discharging, contact the metal plug of power cord with ground line.) Degree of dryness does not match with dry Level. Turn the dryer’s power off, then measure resistance. Take NA6 Connector from the Controller. Metal or Wire Damping cloth Short with metal to the 6 pin connector’s Pin၃(Orange Wire) and Pin၅(Blue Wire) to controller. When measuring resistance in electric load, is resistance below 1Ω?
Imc
70% ~ 40% 40% ~ 20% 10% ~ Dried clothes Display Value 50 ~ 130 130 ~ 20 205 ~ 240 Voltage (DC) (between NA6 terminal ၃,၅)2.5V
2.0V ~ 4.0V
Over 4.0V Remark Weight after removing from washing machine Damp dry Completely-dried clothesNo
No
Yes
Yes
■Table 2. IMC Ratio and Display Value / Voltage (IMC: Initial Moisture Content) Caution Trouble Symptom Measurement Condition1 1 2
Bk2
Wh1
1 29 ᅐTest 5 Door switch test Before measuring resistance, be sure to turn power off, and do voltage discharge. (When discharging, contact the metal plug of power cord with earth line.) Door opening is not sensed. (During operation, when opening door, drum motor and Heater run continuously) door close is not sensed. (Drum motor will not operate. Display will flash at 0.5 second intervals.) After turning Dryer Power Off, measure resistance. Measure while door is closed. Check it resistance is below 2500Ωbetween BL2-၂(White wire) and BK2-၃Connector BL2,WH4 after taking BL2,WH4 out from controller.Yes
Yes
Yes
Yes
No
No
No
No
Caution Trouble Symptom Measurement Condition30 ᅐTest 6 Heater switch test - Electric Type Caution Trouble Symptom Measurement Condition Before measuring resistance, be sure to turn power off, and do voltage discharge. (When discharging, contact the metal plug of power cord with earth line.) While operating, heating will not work. Drying time takes longer. After turning power off, measure the resistance. Check controller. Check Harness-linking connector. Check motor. Check if the value of measured resistance is below 1Ωbetween terminal ധand രat RUN condition.
Yes
No
Yes
No
Yes
No
Yes
No
L2
(Red)Th3
Th2
L2D(White)Th3
L2(Red) L2S(White)Th2
၂ ၃ ၄ Wires31 ᅐTest 7 GAS Valve test - Gas Type ᅐTest 7 GAS Valve test - Gas Type When measuring power, be sure to wear insulated gloves, to avoid electric shock. While operating, heating will not work. Drying time takes longer With dryer power on Power on & start (Normal cycle) When measuring Valve 1 voltage, More than DC 90V? Igniter operates? (after 1 min, igniter becomes reddish) When measuring Valve 2 voltage, value is more than DC 90V? (10 sec after Igniter off) When measuring terminal resistance on valve 1 and valve 2, valves are more than1.5 ~ 2.5kΩ? (Measure after off ) If valve 1 and valve 2 are under DC 10V, valves are Off?
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
Valve 1 NOTE: When the gas valve operates after disassembling, ignition will be off several seconds. It is normal because there is no circulation of air Caution Trouble Symptom Measurement Condition Valve 2Before measuring resistance, be sure to turn power off, and do voltage discharge. (When discharging, contact the metal plug of power cord with earth line.) During diagnostic test, E5 error occur. Turn the dryer’s power off, then measure resistance. After activating the *diagnostic test, press START/PAUSE button 4 times. Is AD value displayed higher than 10 ?
Yes
No
Before measuring resistance, be sure to turn power off, and do voltage discharge. (When discharging, contact the metal plug of power cord with earth line.) During Steam cycle, generator assembly is not heating. During diagnostic test, tE4 error occur. Turn the dryer’s power off, then measure resistance. Is resistance 14.3 ( 5%) between heater terminal and ?
Yes
No
ᅐTest 9 Generator Assembly Caution Trouble Symptom Measurement Condition 3311
Change Gas Setting
34 The dryer must be used with the correct gas. If the dryer is converted to propane (LP.) using natural gas could result in fire, explosion, or personal injury. Conversion must be done a qualified technician. The dryer is set for natural gas at the factory. A propane conversion kit is available through the parts department to licensed technicians only. The part numbers are listed below.12
Disassembly Instructions
Control Panel Assembly
37
Control Panel
Panel Rear [Electric]
38
Panel Rear [Common]
Top Cover [Opening]
Warning!
Before lifting the top cover, remove the safety cover. If you don’t remove the safety cover, it will be destroyed. when you press the holder, be careful scratch. For preventing the scratch, prepare the soft material.39
Top Cover [Closing]
Warning!
When you close the top cover, drawer has to be inserted to the end. Otherwise drawer will be stuck in the guide. And it will be destroyed.40
Guide Assembly
Frame Body & Lid
41
Cabinet Cover
42
Tub Drum [Front]
Drum Assembly
Changing The Drum Lamp
-1 -2 -1Warning!
When You Disassembly The Lamp
Connecctor, Be Sure To Take
Gloves And Careful Cabinet Edge.
Failure To Do So Can Cause Serious
Injury.
43
Warning!
Before Performing This Exhaust Installation,
Be Sure To Disconnect The Dryer From Its
Electrical Supply.
To Reduce The Risk Of Personal Injury, Adhere
To All Industry Recommended Safety
Procedures Including The Use Of Long Sleeved
Gloves And Safety Glasses. Failure To Follow
All Of The Safety Warning In The Manual Could
Result In Property Damage, Personal Injury Or
Death.
Dryer Exhaust Change
Duct
Tape
Duct
Tape
Duct
Tape
2-2. 2-1. ! " ڹ ڹ ں ڻ ! 3-1. # $ %&%& ' ( 3-2. ) "
44
Filter Assembly
Blower Housing
Back Cover
45
Air Duct
Rollers
13
Exploded View
46 13-1. Control Panel and Plate AssemblyA140
A120
A215
A570
A210
A260
A150
A130
A110
A211
A211
A265
A255
A250
DescriptionLoc No.
G001
G004
G003
48 13-3-1. Cabinet and Door Assembly: Electric Type