Bosch SHSM63 Dishwasher

Operating instructions Dishwasher

Shsm63**, Shs863, Shvm63**,

Shv863****

3 Table of contents Operating instructions ( Safety Definitions. . . . . . . . . . .5

( Important Safety

Instructions . . . . . . . . . . . .6

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This manual was written With Your Safety And Convenience In mind

And The Information Contained herein Is Very Important. We highly

recommend That You Read This Manual Before Using Your Dishwasher

For The First Time

BSH Home Appliances Corporation

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Safety Definitions

Warning

Caution

Notice

Note: This alerts you to important information and/or tips.

9 Important Safety Instructions

Read And Save These Instructions

( Important Safety Instructions

I Mportant Safety I Nstructi Onsread And Save These Instructions

9 Warning

Risk Of Injury Or Death!

9 Warning

Risk Of Injury!

9 Warning

Risk Of Electrical Shock

Or Fire!

9 Warning

Risk Of Explosion!

9 Important Safety Instructions

Read And Save These Instructions

9 Warning

Health Hazard!

Grounding Instructions

9 Warning

Risk Of Electric Shock!

9 Caution

9 Important Safety Instructions

Read And Save These Instructions

9 Warning

Risk Of Injury!

9 Warning

Child Safety!

Notice

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Causes of Damage

■ Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for the possible damages or consequences.

■ Bleach-based wipes can cause stainless-steel doors and tubs to rust.

■ Using harsh chemicals (e.g. bleach), abrasive cleaners, scouring pads (metal or plastic), or abrasive cloths/paper towels can damage your dishwasher's exterior door panel, fascia panel and buttons.

■ To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.

Getting Started 10

Getting Started

11

The numbers stated below refer to the overview images on the previous page of this manual.

Operating panel

Note: Some of the wash cycles and options will vary by model.

Dishwasher interior components

Display indicators

On/Off button Wash cycles Digital display Delay start button Wash cycle options Start button Interior light * Third rack* Upper rack Upper spray arm Detergent tab tray Vent hole Lower spray arm Dispenser for special salt * Filters Silverware basket Lower rack Rinse aid dispenser Detergent dispenser Lock for detergent dispenser Rating plate Cycle time remaining

Clean Lights up when dishes are clean

Sanitize Lights up when sanitation requirements are met

Add Rinse Aid Lights up when rinse aid is low

Getting Started 12 Menu overview The dishwasher has been preset with certain settings for your convenience. You can change these factory settings. Use the function keys #, + and 3 to change the settings. See instructions "Operating the Dishwasher" on page 31 -------- Setting Factory setting Description Rinse aid Amount of rinse aid affects drying. Intensive drying Improved drying for glasses and plasticware. Cycle completion signal Signal sounds when wash cycle is complete. Infolight® Light is projected to signal an active wash cycle. Auto power off Dishwasher switches off automatically after wash cycle is complete.

Rinse Aid

To achieve proper drying, always use a liquid rinse aid, even if your detergent contains a rinse aid or drying additive.

Note: The dishwasher indicates low rinse aid by turning on the Rinse Aid indicator. If this indicator lights up, you need to refill the rinse aid dispenser 9* by following the directions below.

Adding rinse aid

Notice

The indicator light will go out a few moments after the dishwasher door is shut.

Tip: For easier pouring, remove lid from the rinse aid bottle.

Notice

Rinse Aid

Setting the amount of rinse aid used

The amount of rinse aid dispensed can be set from 1 to 7. The factory setting is 5.

You should only change the setting if streaks remain on the dishes (lower the amount), or if dishes are not getting dry enough (increase the amount).

Turning off rinse aid indicator

Proceed as described in the section "Setting the amount of rinse aid used" and set value to 1. The rinse aid indicator is now turned off.

Notice

Using no rinse aid or setting the dispenser to 1 may result in longer cycle times consuming more energy and water. The higher temperatures and longer cycle times can damage fine china or glassware.

Setting | Amount ---|--- 1 | dispenser is OFF 2 | lowest setting 3 | low setting 4 | medium setting 5 | medium/high setting 6 | high setting 7 | highest setting

Loading the Dishwasher

Loading the Dishwasher

Dishware material

Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.

Loading the racks

For best dishwashing results, observe the following when loading the dishwasher:

■ Do not pre-wash items with loosely attached food soil. ■ Remove all food particles, bones, toothpicks and excessive grease. ■ Pre-treat items having burned-on, baked-on or starchy soils. ■ Load dishes in the dishwasher racks so the insides of bowls, pots and pans are facing the spray arms. ■ Avoid nesting and contact points between dishes. ■ Separate items of dissimilar metals. Use care to not block movement of the spray arms.

Recommended

Aluminum Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or spot. This can usually be removed with a soap-filled steel wool pad.

China, Crystal, Stoneware Some hand-painted utensils may discolor, fade or spot. Hand wash these utensils. Position fragile glassware so that it will not topple over or come in contact with other utensils during the wash cycle.

Glass Make sure to use dish- washer-safe glass. Milk glass may discolor or become yellow.

Non-stick Coatings Apply a light coating of veg- etable oil to non-stick sur- faces after drying.

Plastics Make sure the plasticware is dishwasher-safe.

Stainless Steel, Sterling Silver and Silver Plates Load these so they do not come in contact with other metals, stainless steel dish- washer tub walls or the inner door.

Not Recommended

Acrylic Crazing or small cracks throughout the acrylic, may occur.

Adhesive-Joined Pieces Adhesives that join materi- als such as plastic, wood, bone, steel, copper, tin, etc. may loosen.

Bone-Handled Utensils Handles may separate.

Iron Iron will rust. Hand wash and dry immediately.

Non-Dishware Items Your dishwasher is intended for use in cleaning ONLY standard household dish- ware and kitchenware.

Pewter, Brass, Bronze These items will tarnish. Hand wash and dry immedi- ately.

Tin Tin will stain. Hand wash and dry immediately.

Wood Wooden bowls, wooden utensils and utensils with wooden handles can crack, warp and lose their finish.

Loading the Dishwasher

■ Only wash household dishware and kitchenware rated as dishwasher-safe. Refer to the Dishware Materials section for more information about dishware suitability.

Notice

Loading the upper rack Ensure items do not protrude through the bottom of the racks and block the spray arms.

Note: When pushing the upper rack 12 into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm 1 connects to the water supply at the back of the tub. Do not push racks in using the door.

Loading the lower rack Place large items in the lower rack 9. Load pots, pans and bowls upside down. Do not block the vent hole 1J with tall baking sheets. Load these items on the right side of the dishwasher.

Loading patterns for lower rack 12 place setting suggested loading pattern Alternate loading pattern

Loading the Dishwasher

Alternate loading pattern with pots and pans

For best results, load large items face down in the lower rack.

Loading patterns for upper rack

12 place setting suggested loading pattern, with third rack cutlery drawer *

Alternate loading pattern

Alternate loading pattern with stemware

Use supports to load stemware glasses in the upper rack.

Loading the Dishwasher

Loading patterns for third rack *

12 place setting suggested loading pattern

Loading the silverware basket

Place knives and sharp utensils with their handles up and forks and spoons with their handles down. If large or oddly-shaped items are loaded in the silverware basket, be sure they do not nest together.

Warning

Risk Of Injury!

The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.

Silverware basket *

Note: The silverware basket lid may also be folded downward in order to leave the basket open.

The Double Flex silverware basket *

This basket splits along its length, resulting in two halves that may be placed in a variety of positions in the lower rack, greatly increasing the lower rack's loading versatility. The basket snaps together either side by side or back to back.

To split the Double Flex silverware basket:

Grasp the basket and slide the two halves in opposite directions and then pull the two halves apart.

Loading the Dishwasher

Side by side Back to back

To assemble the Double Flex silverware basket: Hold the two halves side by side or back to back, so that the tab on one basket can slip into the notch on the other basket. Push the two halves in opposite directions until they click.

Note: The silverware basket lid may also be folded downward in order to leave the basket open.

Suggested loading patterns Silverware basket

1 Salad fork 2 Teaspoon 3 Dinner fork 4 Knife 5 Tablespoon 6 Serving spoon 7 Serving fork

Loading the Dishwasher

Double Flex silverware basket

Unloading the dishwasher

9 Caution

Note: Dishes are more likely to chip when unloading before cooling.

When unloading the dishwasher, to prevent water from dripping onto dry dishes, unload the lower rack 9" first. Next, unload the silverware basket 1j followed by the upper rack 12, and then the third rack (if equipped).

Adjusting the height of the rack

If desired, the height of the upper rack 12 can be adjusted to create more space for taller utensils either in the upper or lower rack.

Arrange large plates up to a diameter of 12.6 in (32 cm) in the lower basket 9" as illustrated.

| With silverware basket | Upper rack | Lower rack | |---|---|---| | Setting 1 | max. ø 9.4 in (24 cm) | 12.6 in (32 cm) | | Setting 2 | max. ø 10.4 in (26.5 cm) | 11.8 in (30 cm) | | Setting 3 | max. ø 11.4 in (29 cm) | 10.6 in (27 cm) |

| With third rack | Upper rack | Lower rack | |---|---|---| | Setting 1 | max. ø 7 in (18 cm) | 12.6 in (32 cm) | | Setting 2 | max. ø 8 in (20.5 cm) | 11.8 in (30 cm) | | Setting 3 | max. ø 9 in (23 cm) | 10.6 in (27 cm) |

Loading the Dishwasher 21 RackMatic® The height of the upper rack 12 can be adjusted in 3 steps to create more space.

Loading the Dishwasher

Third rack The third rack 1* horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in third rack as illustrated.

Cup shelves The cup shelves and the space underneath them can be used for small cups or for larger serving utensils. They also serve as stemware supports. See "Loading patterns for upper rack" on page 17

Removing/Installing third rack

Removing third rack 1*

Loading the Dishwasher

Installing third rack 1*

Loading the Dishwasher 24 Installing upper rack 12

Detergent

25

. Detergent

Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.

Notice

To avoid damage to dishwasher or dishware: ■ Do not use hand dishwashing products in your dishwasher. ■ Do not use too much detergent if your water is soft. Using too much detergent with soft water may cause etching in glassware and fine china. ■ To best protect glassware, use a wash cycle with low temperatures or a specific glass-care cycle (depending on the model) and use a detergent that includes etch protection.

This dishwasher uses less water than most, therefore, less detergent is required. With soft water, 1 tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). 3 tablespoons (45 ml) of detergent will completely fill the detergent dispenser.

Note: If you do not know the hardness of your water supply, use 15 ml of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.

Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in the following table.

Wash Cycle Hard Water/ Heavy Soil Medium Water/ Medium Soil Soft Water/ Little Soil Heavy 3 tbsp (45 ml) 3 tbsp (45 ml) 1.75 - 3 tbsp (25 - 45 ml) Auto 1.75 - 3 tbsp (25 - 45 ml) 1.75 tbsp (25 ml) 1 - 1.75 tbsp (15 - 25 ml) Normal 1.75 - 3 tbsp (25 - 45 ml) 1.75 tbsp (25 ml) 1 - 1.75 tbsp (15 - 25 ml) Speed60® 1.75 tbsp (25 ml) 1 - 1.75 tbsp (15 - 25 ml) 1 tbsp (15 ml) Rinse none none none

Detergent

Adding detergent

Note: Make sure the detergent dispenser is dry and clear of detergent residue.

Note: Do not place detergent tabs or utensils in the detergent tab tray 1B. Place tabs or other detergent forms directly in the detergent dispenser 92.

Pour detergent into the dry detergent dispenser 92 only. Add detergent. Do not overfill the detergent dispenser.

Dosage: see manufacturer's instructions on the packaging.

The detergent dispenser will open automatically at the ideal time for the set cycle. The powder or liquid detergent is distributed in the appliance and is dissolved, detergent tabs will fall into the detergent tab tray 1B where it dissolves during the cycle.

Tip: If the dishware is only lightly soiled, slightly less than the indicated amount of detergent is usually adequate.

Dishwasher Cycles

27

/ Dishwasher Cycles

Dishwasher Cycles

Note: The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser 9*. A single dose of detergent was inserted into the detergent dispenser 92, with no detergent being used in the prewash. The unit was not subjected to truncated testing per the definitions in the test procedure. We recommend that dish loads such as the one in the energy certification test have the rack position set in the highest position.

Wash cycle | Recommended use | Possible wash cycle option ---|---|--- Heavy | Best for cleaning items with baked-on food or grease. These dishes would normally require soaking or hand scouring. | all Auto | Smartest cycle, with most flexible soil sensing, which is ideal for mixed dishware and food soils. | all Normal (see note at bottom of table) | Recommended for daily, regular or typical use to completely wash a full load of normally soiled dishes. | all Speed60® | Cleans freshly soiled dishes with easy to remove soils. This cycle reduces cycle time while still including drying. | Delay, ExtraScrub Rinse | Use this cycle if you need to pre-rinse dishes to avoid odors. Place unrinsed dishes inside the dishwasher and select the Rinse cycle. Uses less water than hand rinsing and very low energy. | Delay

Note: In order to obtain optimal performance with minimum energy consumption, it is recommended to disable all available options and settings, except Auto Power Off - set to "Auto power off" on page 33

*the number of wash cycles depends on the features of your dishwasher

Dishwasher Cycle Options

Dishwasher Cycle Options

Delay Allows you to delay the start time of your dishwasher up to 24 hours.

Half Load Can reduce water consumption when washing small, lightly soiled loads that fill approximately half or less of the dishwasher's capacity.

Sanitize Increases the temperatures and retains them for an extra long time to obtain a defined disinfecting performance. Continuous use of this function increases the hygiene status. This additional option is ideal for cleaning items such as chopping boards and baby bottles.

Using the Sanitize option may also improve drying. The cycle time and energy usage may be increased.

Extra Dry Used in combination with a wash cycle (except Rinse), the Extra Dry option raises the temperature and extends the drying time to further enhance drying results and provide a brilliant shine. The energy usage may be increased.

ExtraScrub® This option increases pressure and temperature in the lower rack for intensive cleaning.

Dishwasher Cycle Options

Wash Cycle Information To save energy, this dishwasher has EcoSense where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The "Smart Control" makes decisions that can cause the cycle time and water usage to adjust intermittently. Wash cycle times are based on 120°F (49° C) water supply. If your household water supply is different than 120°F (49° C), your dishwasher's cycle times may be impacted.

Heavy Auto Normal Speed60® Rinse Cycle time min. 110 - 135 105 - 129 130 - 135 60 9 Water usage gal/L 4.9-6.4/ 18.6-24.2 3.4-6.4/ 12.9-24.1 2.3-5.5/ 8.8-21.0 3.8/ 14.3 1.1/ 4.1 Wash temp. °F/°C 151-160/ 66-71 131-140/ 55-60 113-131/ 45-55 122/ 50 incoming Rinse temp. °F/°C 162/ 72 153-162/ 67-72 156/ 69 158/ 70 incoming

Half Load Cycle time min. 114 95-105 90-99 N/A N/A Water usage gal/L 4.7/ 17.9 2.7-4.4/ 10.2-16.5 2.9-3.7/ 10.8-13.9 N/A N/A Rinse temp. °F/°C 162/ 72 150-162/ 67-72 162/ 72 N/A N/A

Sanitize Cycle time min. 130-155 125-150 135-155 N/A N/A Water usage gal/L 4.9-6.4/ 18.6-24.2 3.4-6.4/ 12.9-24.1 2.3-5.5/ 8.8-21.0 N/A N/A Rinse temp. °F/°C 162/ 72 162/ 72 162/ 72 N/A N/A

Extra Dry Cycle time min. 130-155 125-155 140-165 84 N/A Water usage gal/L 4.9-6.4/ 18.6-24.2 3.4-6.4/ 12.9-24.1 2.3-5.5/ 8.8-20.8 3.8/ 14.3 N/A Rinse temp. °F/°C 162/ 72 162/ 72 162/ 72 162/ 72 N/A

Dishwasher Cycle Options

Note: Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.

Note: Some of the wash cycles and options will vary by model.

ExtraScrub

Cycle time min. 125-150 120-145 145-150

N/A

N/A

Water usage gal/L 4.9-6.4/ 18.6-24.2 3.5-6.4/ 13.3-24.1 2.3-5.5/ 8.8-20.8

N/A

N/A

Rinse temp.

°F/°C

N/A

N/A

Heavy Auto Normal Speed60® Rinse

Operating the Dishwasher 31 1 Operating the Dishwasher

WARNING

Risk Of Injury!

Protection against unintentional operation Your dishwasher is equipped with a function that helps to prevent unintentional operation (e.g. by children). After starting the dishwasher, the dishwasher door has to be closed within 4 seconds, otherwise the operation will be paused. There will be a signal on the control panel advising you to press the Start button again and close the door. This function will be activated when: ■ pressing Start to begin a wash cycle ■ setting Delay time and pressing Start ■ opening the door while Delay time is active ■ opening the door during a wash cycle.

Note: This function cannot be deactivated.

AquaSensor The AquaSensor is an optical measuring device which measures the cleanliness of the rinse water. The AquaSensor is used according to the wash cycle. If the AquaSensor is active, "clean" rinse water can be transferred to the next rinse and water consumption can be reduced by 0.8–1.5 gal (3–6 liters). If the rinse water is not yet clear, the water is drained and is replaced with fresh water. In the automatic wash cycles the temperature and running time can also be adjusted to the degree of soiling.

Switching the appliance on

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Close the appliance door and press the Start button again.

Operating the Dishwasher

Time display When a wash cycle is selected the remaining wash cycle time is shown on the display 8. The wash cycle time is determined during the wash cycle by the water temperature, the amount of dishes, as well as the degree of soiling and may vary (depending on the selected wash cycle).

Delay start You can delay the start of the cycle in one hour increments up to 24 hours. To set Delay start:

To cancel Delay start:

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Close the appliance door and press the Start button P again.

Wash cycle end The wash cycle has ended when the display 8 shows cycle complete. If the signal tone has been set, the wash cycle end is also indicated by a buzzer.

To change the signal volume:

1 hour delay 24 hours delay Off Low Medium Loud

Operating the Dishwasher 33 Auto power off This setting determines the length of time the control panel stays illuminated after the cycle is complete. To save energy the recommended setting is automatic after 1 minute. This setting can be adjusted from does not turn off automatically to turns off automatically after 120 minutes (2 hours). To change the setting:

Operating the Dishwasher 34 Terminating the wash cycle (Reset)

Care and Maintenance 35

2 Care and Maintenance

A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.

Cleaning the dishwasher

■ Regularly wipe the front of the appliance with a damp cloth - water and a small amount of liquid soap is adequate.

■ For black stainless steel and anti-fingerprint surfaces, use a soft, dry towel. For stubborn dirt, use warm water diluted with a non-abrasive, mild cleansing soap. Never use stainless steel polish.

■ For stainless steel appliances (excluding black stainless and anti-fingerprint), use a stainless steel polish to seal and protect the surface.

■ Clean the outer edges of the inside door panel regularly to remove debris that may collect from normal loading. If spots begin to appear on the stainless steel, make sure the rinse aid dispenser is full and functioning properly.

■ Clean the door seal regularly with a damp cloth to remove food particles that may collect from normal loading and cause odor. A soiled door seal may not seal properly.

Notice

■ Never use a steam cleaner to clean your dishwasher. The manufacturer is not liable for any resulting damage.

■ Do not use sponges as they could scratch the surfaces.

■ Do not use bleach-based wipes as they could damage the surface or printing.

■ Never use stainless steel polish on a black stainless finish or anti-fingerprint surfaces.

Warning

Risk Of Explosion!

■ When cleaning your dishwasher with any cleaning agent, remove all cookware, utensils or any foreign material from inside. Some cleaning agents are highly acidic and/or caustic alkaline, which can cause hydrogen gas to form if aluminum material is also inside the dishwasher tub. Hydrogen gas is explosive.

Warning

Use caution when removing parts for cleaning as some debris may be sharp.

Care and Maintenance 36 Filters The Bosch® filter system 1b is designed to prevent the need to pre-rinse normally attached food soils from your dishes. Simply scrape leftover food soils off of dishware before loading. This process will conserve time, water and the energy required to heat your household water supply. Your dishwasher filter system is designed to filter 100% of the water entering the spray arms to provide a continuous supply of clean water to remove food soils from your dishware. Filter components The filter system 1b consists of three parts. Cleaning intervals The filter system 1b is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption. Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance. Your filter system may need to be cleaned when: ■ You notice food soils remaining on the filter system or objects trapped in the Large Object Trap. ■ A drop in cleaning performance or a gritty film forms on the dishware. When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned: Note: Clean the filter system after washing loads with large amounts of food soils or loads with a heavy starch content, like potatoes and pasta, to maintain optimal performance. To check or clean the filter system:

A

B

C

Cleaning interval Usage 3-6 times a year light to average use 8-12 times a year heavy use

Care and Maintenance 37

Care and Maintenance

Drain pump

Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:

■ Disconnect the appliance from the power supply. ■ Remove the filters. ~ "Filters" on page 36 ■ Scoop out standing water - use a sponge if necessary. ■ Using a spoon, pry off the pump cover until it clicks, then grip the cover and pull upward until it resists and then pull forward. ■ Check inner compartment and remove any foreign objects.

Warning

Use caution when removing parts for cleaning as some debris may be sharp.

■ Place cover in the original position, press down and engage. ■ Reinstall filters.

Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.

Care and Maintenance 39 Preparing your unit for vacation

Notice

Notice

Troubleshooting

3 Troubleshooting

Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.

Problem Cause Action

Error code is lit. Supply hose kinked. Install supply hose without kinks.

Water supply turned off. Turn on the water supply.

Water supply line is clogged. Unclog water line.

Error code is lit. Water in sump since sump filters are dirty or blocked. Clean filters.

Error code is lit. Drain line is clogged. Unclog drain line.

Drain hose is kinked, clogged or blocked. Replace drain hose.

Drain pump impeller (vanes) is clogged or blocked. Remove drain pump cover, clean around pump impeller and replace cover.

Drain pump cover was loose. Lock drain pump cover into place in the sump.

Error code is lit. Drain pump is blocked or pump cover is loose. Clean drain pump and lock drain pump cover into place in the sump.

Error code is lit. Supply voltage too low (less than 98 volts). Not a dishwasher fault; have the supply voltage and electrical installation checked.

A different error code is indicated on the digital display. A technical fault has probably occurred. Switch off dishwasher with the On/Off switch. After a short time restart the dishwasher.

If the problem recurs, turn off the tap and pull out the power supply plug.

Call customer service and mention the error code.

Troubleshooting 41 Dishwasher does not start. Door may be ajar or not be properly latched. Close door securely until door latch clicks. No power to the dishwasher (dis- play won't come on). Fuse may have been blown, circuit breaker may have tripped, power cord may have been unplugged or dish- washer may have been turned off. Replace blown fuse or reset tripped circuit breaker. Plug power cord into outlet securely. Press the on/off button to turn the dishwasher on. Can't select a wash cycle since the previous wash cycle may not have finished or the dishwasher hasn't been reset. Reset the dishwasher by pressing and hold- ing the START button for at least three sec- onds. Delay start or Child lock may be activated. Reset Delay start or Child lock functions (refer to the appropriate section in this man- ual). The door may have been closed without selecting a wash cycle. Select a wash cycle and close the door. Water supply may not be turned on or connected. Check and turn on water supply. Wash cycle won't resume after door was opened and closed. The door has been open for more than 4 seconds after pressing the Start button. Press Start button again and close the dish- washer door within 4 seconds (see "Protec- tion against unintentional operation" section in this manual). Display does not illuminate. A fuse may have been blown or cir- cuit breaker tripped. Check the fuse or circuit breaker box and replace the fuse or reset the breaker if nec- essary. Door not closed or latched. Note: For models with controls on top of the door, the display only illu- minates when the door is opened and controls are visible. Ensure door is properly latched and com- pletely closed.

Troubleshooting

Dishwasher runs a long time.

Incoming water is not warm enough.

Before starting a cycle, run hot water faucet at the sink closest to the dishwasher.

Cycle time depends on wash cycle chosen and amount of soil on dishes (dishwasher sensors increase cycle times to ensure dishes are clean when heavy soil is detected).

Scrape food off of dishes and use less intensive wash cycles.

Rinse aid dispenser 9* is empty, or rinse aid setting = 0. Without rinse aid, wash cycle defaults to longest time with most number of washes and rinses.

Add rinse aid and change rinse aid setting depending on water hardness.

Dishwasher is connected to cold water supply.

Connect dishwasher to hot water supply.

Dishes aren't clean enough

Spray arms are blocked or misaligned where they cannot rotate freely.

Make sure spray arms 1:, 1R can rotate freely.

Little or no water spray due to clogged spray arm nozzle.

Clean out spray arm nozzles and filters of all debris and obstructions. ~ "Spray arms" on page 37

Little or no water spray due to clogged or misaligned filters 1b.

Clean filters and make sure they're installed correctly. ~ "Filter components" on page 36

Dishes are nested or placed too closely together and racks are overfilled.

Space dishes apart so spray jets can reach the surface of the dishes and dishes don't contact each other. ~ "Loading the Dishwasher" on page 15

Improper or ineffective wash cycle or detergent used.

Choose a more intensive wash cycle and use appropriate dishwasher detergents. ~ "Wash Cycle Information" on page 29

Detergent is made less effective due to hard water.

Install a water softener and choose a more intensive wash cycle.

Removable spots or streaks on glasses and silverware.

Too much rinse aid causes streaks and too little rinse aid can cause spots.

Add rinse aid and check rinse aid setting (recommended setting 4-5). ~ "Rinse Aid" on page 13

Mineral deposits from hard water.

Install a water softener.

Water from top (3rd) or upper rack dripped on racks below.

Unload lower rack 1st, upper rack 2nd and top (3rd) rack last.

Troubleshooting 43

Dishes not dry. Rinse aid dispenser 9* is empty or incorrect rinse aid amount is set. Add rinse aid or adjust setting - the use of rinse agent improves drying, use the Auto cycle, use the Sanitize option. Extra Dry heat option not chosen.* Activate Extra Dry heat option.* Water collected in depressions on the dishes and silverware. Arrange dishes in upper rack to slope so water can drain. Door was opened or dishes removed before wash cycle was completed. Wait until wash cycle ends before opening door or removing dishes. Plastics don't absorb heat like cut- lery or china and don't dry as well. Use more intensive wash cycles (with hotter rinse water) or activate Extra Dry heat option.* Silverware not arranged properly in the silverware basket or top rack. Arrange silverware properly and separate them so they don't contact each other.

Odor Note: Water testing is done in the factory. Occasionally water may still appear in dish- washer at pur- chase which may create an odor.

Food debris in the dishwasher sump and door seal. Clean sump filters, sump and door seal as needed. See "Care and Maintenance" on page 35 Food debris left on dishes too long. Run dishwasher more frequently. Not using rinse aid or using improper detergent. Use rinse aid and the proper detergent. Residual standing water in the sump. Make sure previous wash cycle has finished. Drain line is clogged or drain hose is kinked, clogged or blocked. Or drain hose was not installed with a high loop. Unclog drain line or replace drain hose. Be sure drain hose is installed with high-loop. Note: If odor still persists, run the Normal/ Regular cycle until it flushes and interrupt the cycle and place an 8 oz. cup of distilled white vinegar solution on the upper rack and then finish the cycle.

Dishwasher isn't filling with water (or "Check water supply" display occurs)

Water supply hose is kinked. Install new supply hose (without kinks). Previous wash cycle was not com- pleted or current wash cycle was interrupted. Complete wash cycle or reset dishwasher. Delay start or Child lock may be activated. Reset Delay start or Child lock functions (refer to the appropriate sections in this manual). Water supply line is clogged. Unclog water line. Water supply was turned off. Turn on water supply.

Fascia panel is discolored or scratched.

Panel was cleaned with bleach-based wipes or abrasive cleaners/cleaning pads. Use mild detergents with soft damp cloth.

Troubleshooting 44 -------- Noise from dishes rattling or water strik- ing tub walls. Dishes weren't loaded properly, allowing dishes to hit each other or spray arms. Load dishes properly into racks. ~ "Loading the Dishwasher" on page 15 Light dishes or lightly loaded racks allow dishes to move or water sprays to strike tubs. Load more dishes or distribute dishes more evenly/securely in the dishwasher. Water leaks from tub or from around door. Suds from using the wrong deter- gent (i.e. dish) or overfilling/spilling rinse aid. Use an appropriate dishwasher detergent, don't overfill rinse aid and clean any spilled rinse aid. If suds still persist, add one table- spoon of vegetable oil and run the desired cycle. Door seal was misaligned or pulled from its track. Make sure the door seal is securely inserted into its track. Condensation vent is blocked. Clean out vent and move tall items like trays away from the vent. Improper installation. Have an authorized service professional remount the dishwasher. White limes- cale on dishes, tub, racks or door. White residue coats dishwasher interior and racks wheels squeak from lime scale deposits in hard water. Use a dishwasher cleaner every few months. If dishwasher has a water softener, increase the setting. Hard water kept 3 in 1 detergent or Eco detergent from being effective. Use separate dishwasher detergent, rinse aid and dishwasher softener salt (if dish- washer has a softener). Under dosing of detergent. Use more detergent or change to a more effective detergent. Rinse temperature is too low. Select more intensive wash cycles with higher washing temperatures. Detergent dis- penser cover will not shut Cover guides are blocked by sticky detergent residue. Remove detergent residue.~ "Detergent" on page 25 Unable to select desired cycle Previous cycle not finished. ~ "Operating the Dishwasher" on page 31

Customer Service

4 Customer Service

Your Bosch® dishwasher requires no special care other than that described in the Care and Maintenance section of this manual. If you are having a problem with your dishwasher, before calling for service please refer to the Troubleshooting Guide section of the manual. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.

If you are having a problem with your Bosch® dishwasher and are not pleased with the service you have received, please take the following steps until the problem is corrected to your satisfaction:

Please be sure to include your model information as well as an explanation of the problem and the date it started. You will find the model and serial number information on the label located on the edge of the dishwasher door. Please make a copy of your invoice and keep it with this manual. The customer may be required to show proof of purchase to validate warranty coverage.

Statement of Limited Product Warranty

Statement of Limited Product Warranty

What this Warranty Covers & Who it Applies to:

The limited warranty provided by BSH Home Appliances ("Bosch") in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you ("Product"), provided that the Product was purchased:

■ For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes. ■ New at retail (not a display, "as is", or previously returned model), and not for resale, or commercial use. ■ Within the United States or Canada, and has at all times remained within the country of original purchase.

The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty.

Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.

How Long the Warranty Lasts

Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.

This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of purchase or closing date for new construction.

This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, "As Is", or "B" stock appliances.

Extended Limited Warranty

BSH also provides these additional limited warranties:

■ 5 year limited warranty on electronics: BSH will repair or replace any BSH microprocessor or printed circuit board if it proves to be defective in materials or workmanship (excludes labor charges). ■ 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack (excluding rack components), if the rack proves defective in materials or workmanship (excludes labor charges). ■ Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher with the same model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges).

Statement of Limited Product Warranty

47

■ BSH will repair or replace the stainless steel door if the door should rust through (excludes labor charges).

Repair/Replace as Your Exclusive Remedy

During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch's sole discretion, for an additional charge).

Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch-authorized service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Bosch will have no responsibility or liability for repairs or work performed by a non-authorized service provider.

Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch's opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch).

Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.

Out of Warranty Product

Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.

Warranty Exclusions

The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following:

■ Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).

Statement of Limited Product Warranty

■ Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self performed "fixing" or exploration of the appliance's internal workings).

■ Adjustment, alteration or modification of any kind.

■ A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.

■ Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.

■ Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.

■ Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.

In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products, on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.

To The Extent Allowed By Law, This Warranty Sets Out Your Exclusive Remedies With Respect To Product, Whether The Claim Arises In Contract Or Tort (Including Strict Liability, Or Negligence) Or Otherwise. This Warranty Is In Lieu Of All Other Warranties, Whether Express Or Implied. Any Warranty Implied By Law, Whether For Merchantability Or Fitness For A Particular Purpose, Or Otherwise, Shall Be Effective Only For The Period That This Express Limited Warranty Is Effective. In No Event Will The Manufacturer Be Liable For Consequential, Special, Incidental, Indirect, "Business Loss", And/Or Punitive Damages, Losses, Or Expenses, Including Without Limitation Time Away From Work, Hotels And/Or Restaurant Meals, Remodelling Expenses In Excess Of Direct Damages Which Are Definitively Caused Exclusively By Bosch, Or Otherwise. Some States Do Not Allow The Exclusion Or Limitation Of Incidental Or Consequential Damages, And Some States Do Not Allow Limitations On How Long An Implied Warranty Lasts, So The Above Exclusions Or

Statement of Limited Product Warranty

Limitations May Not Apply To

You. This Warranty Gives You

Specific Legal Rights, And You

May Also Have Other Rights

Which Vary From State To

State.

No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of

BSH.

Obtaining Warranty Service:

To obtain warranty service for your Product, you should contact Bosch Customer Service at 1-800-944-2904 to schedule a repair.


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