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Common questions
Common Questions
44 totalHow do I print a test page on the HL-2030/2040/2070N?
Press the Go button to print a test page. Before doing so, make sure the printer power switch is on and the Ready LED has stopped blinking and stays green, indicating the printer has finished warming up. Check that the test page has printed correctly after it comes out. (Page 8)
How do I load paper into the paper tray?
Pull the paper tray completely out of the printer and slide the adjusters to fit the paper size using the paper guide release lever. Fan the stack of paper well to avoid jams, place the paper in the tray ensuring it is flat and below the maximum paper mark, then firmly reinsert the tray. (Page 8)
What do the LED indicator lights mean on the control panel?
The four LEDs — Toner, Drum, Paper, and Ready — each indicate specific printer states. For example, a yellow blinking Toner LED means toner is low, a red Paper LED indicates a cover open or paper jam, and a green steady Ready LED means the printer is ready. A yellow Drum LED blinking indicates the drum life is ending soon. (Page 5)
How do I install the printer driver for a USB connection on Windows?
Do not connect the USB interface cable before starting — if already connected, remove it. Click 'Install Printer Driver' on the menu screen, select the USB cable option, read and accept the license agreement, and follow the on-screen instructions until prompted to connect the USB cable. Once connected, click Next and then Finish to complete the installation; Windows 2000/XP users will also need to set the printer as the default printer. (Page 10)
How do I set the printer as the default printer on Windows 2000/XP?
Click Start and then open Printers and Faxes. Select the icon for the appropriate printer, then from the File menu select 'Set as Default Printer.' This step is required for Windows 2000/XP users after completing the USB driver installation. (Page 11)
What parts of the printer should I avoid touching after it has been used?
After using the printer, some internal parts are extremely hot. When opening the front or back cover, never touch the shaded parts shown in the illustrations in the manual, and be aware that the fuser unit is marked with a caution label that should not be removed or damaged. (Page 2)
Show 38 more questions
How should I prepare the printer for shipping?
How do I install the printer driver for a network connection on Windows (HL-2070N)?
How do I print a test page on the Brother HL-2030/2040/2070N?
What safety precautions should I follow when cleaning the inside of the printer?
How do I install the USB printer driver on Windows?
How do I connect the HL-2070N to a network on Windows?
What should I do before shipping the printer?
Is the Brother HL-2030/2040/2070N safe to use as a laser printer?
How do I set up the USB printer driver on a Mac running Mac OS X 10.2.4 or greater?
What should I do before cleaning the inside of the printer?
What parts of the printer should I never touch when the cover is open?
How should I clean up scattered toner?
What interface cables are required for compliance?
How do I install the drum unit assembly?
How do I load paper in the paper tray?
How do I know when the printer is ready to use after turning it on?
When should I connect the USB interface cable during installation?
What should I do if the Found New Hardware Wizard appears during USB installation?
How should I prepare the printer for shipment?
What type of interface cables should I use with this printer?
Can I handle the plug with wet hands?
What should I do before using my Brother HL-2000 printer for the first time?
Is there a laser hazard I should know about?
What should I do if I need help or have questions about the printer?
How do I clean the inside of my Brother printer safely?
What are the first steps to set up my printer?
What's inside the carton when I receive my printer?
What parts of the printer are hot and should I avoid touching?
What installation options are available for my printer?
Where can I find the latest driver and solutions for problems?
What should I do if I open the fuser unit cover?
What safety precautions should I take when cleaning the inside of the printer?
Can I touch the internal parts of the printer when the cover is open?
What connection options are available for the HL-2000 printer models?
What should I do before using the Brother HL-2000 printer for the first time?
What laser safety class is this printer?
What are the carton contents and what do I need to set up the printer?
What should I do if I have wet hands near the printer?
Full Manual
18 pages
Quick Setup Guide Laser Printer
Hl-2030/2040/2070N
1 Read this Quick Setup Guide before using the printer. Before you can use the printer, you must set up the hardware and install the driver. For the latest driver and to find the best solution for your problem or question, access the Brother Solutions Center directly from the CD-ROM/Driver or go to http://solutions.brother.com Keep this Quick Setup Guide and supplied CD-ROM in a convenient place for quick and easy reference at all times. Setup is Complete! How to use the printer, see the User’s Guide in the CD-ROM. Step 1 Setting Up Your Printer Step 2 Installing the Printer DriverUsb
(for Windows® 98/Me/2000/XP) page 10 Parallel (for HL-2040/2070N)
page 11 Network (for HL-2070N) Peer-to- Peer (LPR) page 12 Mac OS® 9.1 – 9.2 page 17 Mac OS® X 10.2.4 or greater page 16 Peer-to- Peer (NetBIOS) page 12 Network Shared Printer page 13 Mac OS® X 10.2.4 or greater page 14 Mac OS® 9.1 – 9.2 page 15 Network (for HL-2070N)Usb
Peer-to- Peer (LPR) page 12 Peer-to- Peer (NetBIOS) page 12 Network Shared Printer page 13 Setting Up Your Printer Windows®Usb
Windows® Parallel Windows® Network Macintosh®Usb
Macintosh® Network Installing the Printer Driver2 Safety Precautions Warning To Use the Printer Safely Warning Electrical Hazard Hot Surface Caution Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the printer or other objects. Improper Setup Note User's Guide Network User's Guide Improper Setup icons alert you to devices and operations that are not compatible with the printer. Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features. Indicates reference to the User's Guide or Network User's Guide which is on the CD-ROM we have supplied. There are high voltage electrodes inside the printer. Before you clean the inside of the printer, make sure you have turned off the power switch and unplugged the printer from the AC power outlet. Do not handle the plug with wet hands. Doing this might cause an electrical shock. After you have just used the printer, some internal parts of the printer are extremely hot. When you open the front or back cover of the printer, never touch the shaded parts shown in the illustration. The fuser unit is marked with a caution label. Please do not remove or damage the label. Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. Do not use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. Inside the printer (Front View) Open the back cover (Back View)
3 Table of Contents To Use the Printer Safely ..........................................................................................................2 Regulations ................................................................................................................................4 ■Getting Started Carton Components ..................................................................................................................5 Control Panel .............................................................................................................................5 Supplied CD-ROM ......................................................................................................................6 Setting Up Your Printer ■Insert the CD-ROM into the CD-ROM Drive ....................................................................7 ■Install the Drum Unit Assembly ......................................................................................8 ■Load Paper in the Paper Tray ..........................................................................................8 ■Print a Test Page ..............................................................................................................8 Installing the Printer Driver For USB Interface Cable Users (Windows® 98/Me/2000/XP Users) ...................................10 For Parallel Interface Cable Users (HL-2040/2070N Users) ................................................11 For Network Interface Cable Users (HL-2070N Users) ........................................................12 ■For Brother Peer-to-Peer Network Printer Users (LPR / NetBIOS) ............................12 ■For Network Shared Printer Users ................................................................................13 For USB Interface Cable Users ..............................................................................................14 ■For Mac OS® X 10.2.4 or greater Users ........................................................................14 ■For Mac OS® 9.1 to 9.2 Users ........................................................................................15 For Network Interface Cable Users (HL-2070N Users) ........................................................16 ■For Mac OS® X 10.2.4 or greater Users ........................................................................16 ■For Mac OS® 9.1 to 9.2 Users ........................................................................................17 ■Other Information Shipment of the Printer ...........................................................................................................18 ■Troubleshooting User’s Guide Chapter 6 Step 1 Step 2
4 Important A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Radio interference (220-240 volt model only) This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use this product, make sure that you use the following interface cables.
Class 1 Laser Product
Appareil À Laser De Classe 1
Laser Klasse 1 Produkt
5 Carton components may differ from one country to another. Save all packing materials and the printer carton in case for any reason you must ship your printer. Toner - LED indicates when the Toner is low or empty. Drum - LED indicates when the Drum is nearing end of life. Paper - LED indicates when there is Cover open or a paper jam. Ready - LED indicates when the printer is ready or if Data is remaining. Go Button - Wake-up / Error recovery / Form feed / Cancel printing / Reprint Printer LED Indications : Blinking
: On
: Off
Cd-Rom
(including User's Guide) Quick Setup Guide Drum Unit Assembly (including toner cartridge) AC Power Cord Control Panel User's Guide Chapter 3. Printer LED Sleep / OFF Warming Up Ready Receiving Data Data Remaining Toner Drum Paper Ready Green Green Green Green Printer LED Toner Low Toner Life End Drum Life End Soon Cover Open / Paper Jam No Paper Fed Tray Service call Toner Yellow* Yellow Yellow Drum Yellow* Yellow Paper Red Red Red Ready Green Green Green User's Guide Chapter 5 Chapter 5 Chapter 5 Chapter 6 Chapter 1 Chapter 3 1 2 3 4 5 ■Getting Started6 You can find a variety of information on the CD-ROM. Supplied CD-ROM 5 1 2 3 4 6 4 Mac OS® 9.1 to 9.2 Users This screen is not supported by Mac OS® 9.1 to 9.2. 1 2 4 5 6 Mac OS® X 10.2.4 or greater Users 1 Initial Setup Instructional movie for printer setup. 2 Install Printer Driver Install the printer driver. 3 Install Other Drivers or Utilities Install optional drivers, utilities and Network management tools. 4 Documentation View the Printer User's Guide and Network User's Guide in PDF format. (Viewer included) ■The User’s Guide in PDF format will be installed automatically when you install the driver. (For Windows® users only) From the Start button, select Programs, your printer (e.g. Brother HL-2070N), and User’s Guide. If you do not want to install the User’s Guide, select Custom setup from Install Printer Driver, and de-select User’s Guide in PDF format when you install the driver. 5 On-Line Registration Register your product on-line. 6 Brother Solutions Center The Brother Solutions Center (http://solutions.brother.com) is a one-stop resource for all your printer needs. Download the latest drivers and utilities for your printers, read the FAQs and troubleshooting tips to learn how to get the most from your Brother product.
7 Setting Up Your Printer Do NOT connect the interface cable. You will be prompted to connect the interface cable during the driver installation. 1 Insert the CD-ROM into your CD-ROM drive. The opening screen will appear automatically. Select your printer model and the language. 2 Click the Initial Setup icon on the menu screen. 3 You can view the initial setup instructions and follow the steps on pages 8. Do NOT connect the interface cable. You will be prompted to connect the interface cable during the driver installation. 1 For Mac OS® 9.1 to 9.2 Users: Go to page 8. For Mac OS® 10.2.4 or greater Users: Insert the CD-ROM into your CD-ROM drive, and then double-click the HL2000 icon on your Desktop. Double-click the Start Here OS X icon. Follow the on-screen instructions. 2 Click the Initial Setup icon on the menu screen. 3 You can view the initial setup instructions and follow the steps on page 8. 1 Insert the CD-ROM into the CD-ROM Drive For Windows® Users For Macintosh® Users Setting Up Your Printer Windows®
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Macintosh® Network Installing the Printer Driver Step 1 Mac OS® X 10.2.4 or greater Users8 Setting Up Your Printer Do NOT connect the interface cable. You will be prompted to connect the interface cable during the driver installation. 1 Open the front cover of the printer. 2 Unpack the drum unit assembly. 3 Rock it from side to side several times to distribute the toner evenly inside the assembly. 4 Put the drum unit assembly into the printer. 5 Close the front cover of the printer. 1 Pull the paper tray completely out of the printer. 2 While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. 3 Fan the stack of paper well to avoid paper jams and misfeeds. 4 Put paper in the paper tray. Check that the paper is flat in the tray and below the maximum paper mark. 5 Put the paper tray firmly back in the printer. 1 Make sure that the printer power switch is off. Connect the AC power cord to the printer. 2 Plug the AC power cord into an AC outlet. Turn the power switch on. 3 After the printer has finished warming up, the Ready LED stops blinking and stays green. 4 Press the Go button. The printer prints a test page. Check that the test page has printed correctly. 2 Install the Drum Unit Assembly 3 Load Paper in the Paper Tray 4 Print a Test Page Paper guide release lever Up to here. Unfold the Support flap. Step 1
9 Setting Up Your Printer Windows®
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Macintosh® Network Installing the Printer Driver Follow the instructions on this page for your operating system and interface cable. The screens for Windows® in this Quick Setup Guide are based on Windows® XP. The screens for Mac OS® X in this Quick Setup Guide are based on Mac OS® X 10.3. For USB Interface Cable Users ..................................... Go to page 10 For Parallel Interface Cable Users ............................. Go to page 11 For Network Interface Cable Users ■Brother Peer-to-Peer Network Printer Users (LPR) ......... Go to page 12 ■Brother Peer-to-Peer Network Printer Users (NetBIOS) ....... Go to page 12 ■Network Shared Printer Users........................................... Go to page 13 For USB Interface Cable Users ■Mac OS® X 10.2.4 or greater Users .................................... Go to page 14 ■Mac OS® 9.1 to 9.2 Users ................................................... Go to page 15 For Network Interface Users ■Mac OS® X 10.2.4 or greater Users .................................... Go to page 16 ■Mac OS® 9.1 to 9.2 Users ................................................... Go to page 17 Step 210 Installing the Driver Installing the driver and connecting the printer to your PC 1 Make sure the USB interface cable is NOT connected to the printer, and then begin installing the driver. If you have already connected the cable, remove it. 2 Click Install Printer Driver on the Menu screen. 3 Select the USB cable. 4 Read the license agreement carefully. Then follow the on-screen instructions. 5 When this screen appears, make sure the printer power switch is on. Connect the USB interface cable to your PC, and then connect it to the printer. Click the Next button. 6 Click the Finish button. For Windows® 98/Me users: The Setup is now complete. For Windows® 2000/XP users: Go to "Setting Your Printer as the Default Printer" on the next page. For USB Interface Cable Users (Windows® 98/Me/2000/XP Users) If the Found New Hardware Wizard appears on your PC, click the Cancel button.
Cancel
Step 211 Setting your printer as the default printer (For Windows® 2000/XP users only) 1 Click Start and then Printers and Faxes. 2 Select the icon of the appropriate printer. 3 From the File menu, select Set as Default printer. The setup is now complete. Connecting the printer to your PC and installing the driver 1 Click Install Printer Driver on the Menu screen. 2 Select the Parallel interface. 3 Turn off the printer power switch. 4 Connect the parallel interface cable to your PC, and then connect it to your printer. 5 Read the license agreement carefully. Then follow the on-screen instructions. 6 Click the Finish button. 7 Turn on the printer power switch. The Setup is now complete. For Parallel Interface Cable Users (HL-2040/2070N Users) Setting Up Your Printer Windows®
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Installing the Printer Driver Windows® Parallel12 Installing the Driver Connecting the printer to your network and installing the driver 1 Click Install Printer Driver on the Menu screen. 2 Select the Network interface. 3 Turn off the printer power switch. 4 Connect the network interface cable to the printer, and then connect it to a free port on your hub. 5 Turn on the printer power switch. 6 Read the license agreement carefully. Then follow the on-screen instructions. 7 Select Brother Peer-to-Peer Network Printer, and then click the Next button. 8 For LPR Users: Select Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer's IP address or its node name. Click the Next button. For NetBIOS Users: Select Search the network for devices and choose from a list of discovered devices (Recommended). Click the Next button. For Network Interface Cable Users (HL-2070N Users) For Brother Peer-to-Peer Network Printer Users (LPR / NetBIOS) ■If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation or see the Network User’s Guide. ■Before installation, if you are using Personal Firewall software (e.g. the Internet Connection Firewall available in Windows XP), disable it. Once you are sure that you can print, re-start your Personal Firewall software. Contact your administrator if you are not sure about the printer's IP address or Node name. Step 2
13 9 For LPR Users: Select your printer and LPR (Recommended), and then click the Next button. For NetBIOS Users: Select your printer and NetBIOS, and then click the Next button. 0 Click the Finish button. For Windows NT® 4.0 and Windows® 2000/XP users: The Setup is now complete. For Windows® 95/98/Me users: After your PC has restarted, setup will be complete. Installing the driver and selecting the appropriate printer queue or 'share name' 1 Click Install Printer Driver on the Menu screen. 2 Select the Network interface. 3 Read the license agreement carefully. Then follow the on-screen instructions. 4 Select Network Shared Printer, and then click the Next button. 5 Select your printer's queue, and then click the OK button. 6 Click the Finish button. The setup is now complete. If you want to register your product on-line, check the On-Line Registration box. For Network Shared Printer Users Setting Up Your Printer Windows® Network Installing the Printer Driver
14 Installing the Driver Connecting the printer to your Macintosh & installing the driver 1 Click Install Printer Driver on the Menu screen. 2 Select the USB interface. Follow the on screen instructions, and restart your Macintosh®. 3 Connect the USB interface cable to your Macintosh, and then connect it to the printer. 4 Make sure the printer power switch is on. 5 From the Go menu, select Applications. 6 Open the Utilities folder. 7 Open the Printer Setup Utility icon. 8 Click Add. 9 Select USB. 0 Select the appropriate printer, and then click the Add button. A From the Printer Setup Utility menu, select Quit Printer Setup Utility. The setup is now complete. For USB Interface Cable Users For Mac OS® X 10.2.4 or greater Users Step 2
15 Connecting the printer to your Macintosh & installing the driver 1 Insert the CD-ROM into your CD-ROM drive. Open the Mac OS 9 folder. 2 Open the language folder. 3 Double-click the Printer Driver Installer icon to install the printer driver. Follow the on-screen instructions, and restart your Macintosh. . 4 Connect the USB interface cable to your Macintosh, and then connect it to the printer. 5 Make sure the printer power switch is on. 6 From the Apple menu, open the Chooser. 7 Click the Brother Laser and select the appropriate printer. Close the Chooser. The setup is now complete. For Mac OS® 9.1 to 9.2 Users Setting Up Your Printer Installing the Printer Driver Macintosh®
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16 Installing the Driver Connecting the printer to your Macintosh & installing the driver 1 Click Install Printer Driver on the Menu screen. 2 Select the Network interface and follow the on screen instructions. Restart your Macintosh®. 3 Turn off the printer power switch. 4 Connect the network interface cable to the printer, and then connect it to a free port on your hub. 5 Turn on the printer power switch. 6 From the Go menu, select Applications. 7 Open the Utilities folder. 8 Double-click the Printer Setup Utility icon. 9 Click Add. 0 Make the following selection. A Select Brother HL-2070N series, and then click the Add button. B From the Printer Setup Utility menu, select Quit Printer Setup Utility. The setup is now complete. For Network Interface Cable Users (HL-2070N Users) For Mac OS® X 10.2.4 or greater Users Network User's Guide Chapter 6. Step 2
17 Connecting the printer to your Macintosh & installing the driver 1 Turn off the printer power switch. 2 Connect the network interface cable to the printer, and then connect it to a free port on your hub. 3 Turn on the printer power switch. 4 Insert the CD-ROM into your CD-ROM drive. Open the Mac OS 9 folder. 5 Open the language folder. 6 Double-click the Printer Driver Installer icon to install the printer driver. Follow the on-screen instructions. 7 From the Apple menu, Open the Chooser. 8 Click the Brother Laser (IP) icon, and then select BRN_xxxxxx*. Click the Setup... button.
18 ■Other Information If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. We recommend that you save and use the original packaging. The Printer should also be adequately insured with the carrier. When shipping the printer, the DRUM UNIT assembly and TONER CARTRIDGE must be removed from the printer and placed in a plastic bag. Failure to remove the unit and place it in a plastic bag before shipping will cause severe damage to the printer and may