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1

Where can I find the manual or user guide for the INNCOM e7w Thermostat?

The INNCOM e7w Thermostat User Guide (document 31-00302–01, June 2020) is the primary manual for this device. It covers installation, setup, operation, and troubleshooting for both battery-powered wireless models and wired versions. You can contact Honeywell technical support at 1.800.543.1999 (US toll-free) or visit inncom.com for additional documentation.

2

What type of batteries does the e7w Thermostat use and how do I install them?

The e7w uses four AA alkaline batteries (1.5VDC each) providing 6VDC total power. Insert the batteries into the battery compartment, matching the '+' terminals on the batteries to the '+' symbols in the battery compartment. Use only alkaline batteries, and dispose of used batteries according to WEEE Directive 2012/19/EC instructions. (Page 28-29)

3

What does the low battery alarm symbol mean on the e7w display?

The low battery alarm icon (symbol 9) is displayed on battery-powered e7w models when the batteries need to be replaced. When you see this icon, replace all four AA alkaline batteries with new ones. (Page 25)

4

How do I set up the Room ID, PAN ID, and RF Channel when installing a new e7w Thermostat?

When you first power on the e7w, it enters Initialization Mode and displays 'rId'. Press the MODE button to configure the Room ID (high, medium, low values using UP/DOWN arrows), then press UP arrow to configure PAN ID (0-255 range), and finally RF Channel (11-26 range). Press FAN to confirm each value. After setup, press FC to return to initialization mode, and the e7w will search for its HVAC partner using these settings. (Pages 30-33)

5

How do I enter Service Mode on the e7w Thermostat?

To enter Service Mode: Press and hold the FC key for 5 seconds, then press and release the MODE button, press and release the FAN button, and finally release the FC key. This displays the Parameter and rld value on the screen, allowing access to advanced configuration options. (Page 34)

6

What is the equipment alarm symbol and when does it appear on the e7w display?

The equipment alarm icon (symbol 11) appears on the e7w display when the thermostat has lost communication with its HVAC partner device. This icon is only displayed in Service Mode to avoid guest complaints and indicates a communication failure between the e7w and its configured HVAC controller. (Page 25)

Show 22 more questions

How do I bind the e7w Thermostat to auxiliary devices like door sensors or the PC502.4G gateway?

What does the LEM (Limited Energy Management) mode do and how do I enable it?

What are the recommended mounting locations and positions for the e7w Thermostat?

How do I verify that devices in the room are communicating properly with the e7w Thermostat?

How should I handle the thermostat to avoid electrostatic discharge damage?

What is the minimum distance I should keep the thermostat from large inductive loads?

Can I place the thermostat wiring in the same conduit as power or lighting circuits?

Where can I find information about battery details and setup for the e7w thermostat?

What safety precautions should I take before installing the INNCOM e7w thermostat?

Can I install the thermostat wiring near power lines and lightning rods?

Should I install the thermostat during an electrical storm?

Is this thermostat suitable for use in residential areas?

What should I do if I'm not sure about the proper installation procedure?

What are the battery specifications and details for the e7w thermostat?

Can I install this thermostat in a residential area?

Should I place the thermostat wiring in the same conduit as power lines?

What commissioning tools are required to set up the INNCOM e7w thermostat?

Where should I locate and mount the INNCOM e7w thermostat?

How far should I keep the thermostat wiring away from other electrical components?

What is electrostatic sensitivity and how should I handle the thermostat?

What local codes must I follow when installing the thermostat?

Where can I find setup instructions for the e7w thermostat?

Full Manual

83 pages
Page 1

U.S. Registered Trademark Copyright © 2020 Honeywell Inc. All Rights Reserved 31-00302–01

INNCOM e7w Thermostat

User Guide

June 2020

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INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 2

Disclaimer This document contains information that is the proprietary and confidential property of INNCOM by Honeywell. By acceptance hereof, each recipient agrees to use the information contained herein only for the purpose anticipated by INNCOM by Honeywell, and not to disclose to others, copy or reproduce, any part hereof without the written consent of INNCOM by Honeywell. The recipient agrees to return this document to INNCOM by Honeywell immediately upon request.

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Important Safety Information and Installation Precautions

Read all instructions Failure to follow all instructions may result in equipment damage or a hazardous condition. Read all instructions carefully before installing equipment.

Local codes and practices Always install equipment in accordance with the National Electric Code and in a manner acceptable to the local authority having jurisdiction.

Electrostatic sensitivity This product and its components may be susceptible to electrostatic discharge (ESD). Use appropriate ESD grounding techniques while handling the product. When possible, always handle the product by its non-electrical components.

High voltage safety test Experienced electricians, at first contact, always assume that hazardous voltages may exist in any wiring system. A safety check using a known, reliable voltage measurement or detection device should be made immediately before starting work and when work resumes.

Lightning and high-voltage danger Most electrical injuries involving low-voltage wiring result from sudden, unexpected high voltages on normally low voltage wiring. Low-voltage wiring can carry hazardous high voltages under unsafe conditions. Never install or connect wiring or equipment during electrical storms. Improperly protected wiring can carry a fatal lightning surge for many miles. All outdoor wiring must be equipped with properly grounded and listed signal circuit protectors, which must be installed in compliance with local, applicable codes. Never install wiring or equipment while standing in water.

Wiring and equipment separations All wiring and controllers must be installed to minimize the possibility of accidental contact with other potentially hazardous and disruptive power and lighting wiring. Never place 24VAC or communications wiring near other bare power wires, lightning rods, antennas, transformers, or steam or hot water pipes. Never place wire in any conduit, box, channel, duct or other enclosure containing power or lighting circuits of any type. Always provide adequate separation of communications wiring and other electrical wiring according to code. Keep wiring and controllers at least six feet from large inductive loads (power distribution panels, lighting ballasts, motors, etc.). Failure to follow these guidelines can introduce electrical interference and cause the system to operate erratically.

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INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 4

Warning This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. By using this Honeywell literature, you agree that Honeywell will have no liability for any damages arising out of your use, or modification to, the literature. You will defend and indemnify Honeywell, its affiliates and subsidiaries, from and against any liability, cost, or damages, including attorneys’ fees, arising out of, or resulting from, any modification to the literature by you. The material in this document is for information purposes only. The content and the product it describes are subject to change without notice. Honeywell makes no representations or warranties with respect to this document. In no event shall Honeywell be liable for technical or editorial omissions or mistakes in this document, nor shall it be liable for any damages, direct or incidental, arising out of or related to the use of this document. No part of this document may be reproduced in any form or by any means without prior written permission from Honeywell.

Copyright © 2020 by Honeywell International, Inc. All Rights Reserved. Honeywell | www.INNCOM.com

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Table Of Content

ABOUT THIS GUIDE ......................................................................................................................................................................................................................8 OBJECTIVE ................................................................................................................................................................. 8 RELATED TECHNICAL LITERATURE ............................................................................................................................. 8 ABBREVIATION AND NOMENCLATURE ........................................................................................................................ 8 OVERVIEW .........................................................................................................................................................................................................................................9 FEATURES AND BENEFITS ........................................................................................................................................ 10 APPLICATIONS (REQUIRES PC502.4G AND X47) .................................................................................................. 10 GET IN TOUCH ............................................................................................................................................................................................................................. 10 SPECIFICATIONS ........................................................................................................................................................................................................................ 11 WIRELESS COMMUNICATION................................................................................................................................... 12 STANDARDS AND APPROVALS............................................................................................................................................................................................ 13 REGULATORY COMPLIANCE ................................................................................................................................... 14 INDUSTRY CANADA (IC) ........................................................................................................................................... 15 WEEE DIRECTIVE 2012/19/EC WASTE ............................................................................................................... 15 SYSTEM BLOCK DIAGRAM .................................................................................................................................................................................................... 16 E7W THERMOSTAT APPLICATION .................................................................................................................................................................................... 16 DISTRIBUTED LOAD APPLICATION ........................................................................................................................... 16 LOAD CENTER APPLICATION ................................................................................................................................... 17 SECURITY REQUIREMENTS.................................................................................................................................................................................................. 18 SYSTEM ENVIRONMENTAL CONSIDERATIONS ......................................................................................................... 18 DEPLOYMENTS AND MAINTENANCE CONSIDERATIONS .......................................................................................... 18 NETWORK COMMUNICATION NOTICE ...................................................................................................................... 19 E7W THERMOSTAT WIRING .................................................................................................................................................................................................. 20 WIRING X47.L.P (24VAC) WITH E7W THERMOSTAT .............................................................................................. 20 WIRING X47.H.P (120VAC) WITH E7W THERMOSTAT ........................................................................................... 21 USER INTERACTION.................................................................................................................................................................................................................. 22 DORMANT MODE..................................................................................................................................................... 22 USER INTERACTION MODE ...................................................................................................................................... 22 E7W INTERFACE NAVIGATION .................................................................................................................................. 22 DISPLAY FUNCTIONS ............................................................................................................................................... 23 INSTALLATION REQUIREMENTS ....................................................................................................................................................................................... 26 REQUIRED INSTALLATION HARDWARE ..................................................................................................................... 26 REQUIRED COMMISSIONING TOOLS ........................................................................................................................ 26 LOCATION ................................................................................................................................................................ 27 MOUNTING .............................................................................................................................................................. 27 BATTERY DETAILS .................................................................................................................................................... 29 E7W SETUP.............................................................................................................................................................. 29

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INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 6

INITIAL SETUP.............................................................................................................................................................................................................................. 30 SETUP ROOM ID ...................................................................................................................................................... 30 SETUP PAN ID ......................................................................................................................................................... 32 SETUP RF CHANNEL ............................................................................................................................................... 32 SERVICE MODE........................................................................................................................................................ 34 VERIFYING HVAC PARTNER ADDRESS (PA) ............................................................................................................ 34 ACTIVATING LEM MODE IN THE E7W HVAC PARTNER USING THE E7W ..................................................................................................... 35 ENABLING LEM MODE ........................................................................................................................................... 35 MANUAL DISABLING LEM MODE ........................................................................................................................... 35 BINDING AUXILIARY DEVICES............................................................................................................................................................................................. 36 BINDING THE RF TO S5 GATEWAY USED BY THE E7W ............................................................................................. 36 BINDING S541.RF DOOR, WINDOW OR BALCONY SWITCHES ................................................................................ 36 VERIFYING IN-ROOM INSTALLED DEVICES .............................................................................................................. 37 VERIFYING ENTRY DOOR REPORTING ...................................................................................................................... 37 VERIFYING GUEST OCCUPANCY REPORTING ........................................................................................................... 38 SERVICE MODE FUNCTIONS ............................................................................................................................................................................................... 39 RID – SETTING E7W ROOM ID (RLD) ...................................................................................................................... 41 PAN – SETTING E7W PAN ID (PAN) ....................................................................................................................... 43 RF – SETTING E7W RF CHANNEL (RF) ................................................................................................................... 43 ADR – TEACHING A DEVICE ADDRESS (ADR) .......................................................................................................... 44 Reverse Binding ............................................................................................................................................... 44 Forward Binding............................................................................................................................................... 45 IO – TEACHING A DEVICE I/O MAP (IO) .................................................................................................................. 46 Reverse Binding ............................................................................................................................................... 47 Forward Binding............................................................................................................................................... 47 REG – CBL32 REGISTRY EDIT (REG) .................................................................................................................... 49 If Group 9 Thermo/HVAC selected as the Gr. (Group) in step 4: ............................................................. 50 If Group 7 Input/Output selected as the Gr. (Group) in step 4: ............................................................... 51 PNG – VERIFYING DEVICE COMMUNICATION (PNG) .............................................................................................. 56 RH – MEASURING ROOM HUMIDITY (RH) .............................................................................................................. 57 RST – RESETTING E7W (RST).................................................................................................................................. 58 WAN – VERIFYING WIDE AREA NETWORK (WAN) ................................................................................................... 58 DOR – VERIFYING DOOR POSITION (DOR) .............................................................................................................. 59 PIR – VERIFYING MOTION SENSOR (PIR) ............................................................................................................... 61 WIN – VERIFYING WINDOW POSITION (WIN) .......................................................................................................... 62 BND – BINDING AUXILIARY DEVICES (BND) ............................................................................................................ 63 VER – VERIFYING E7W VERSION (VER) .................................................................................................................. 65 PRR – REMOTE MOTION SENSOR (PRR) ................................................................................................................ 66 BAU – E7W BATTERY LEVEL (BAU) ......................................................................................................................... 67

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SER – SERVICE PARAMETER (SER) ......................................................................................................................... 68 P5C – P5 CHANNEL PARAMETER (P5C) ............................................................................................................... 70 PA – PA PARTNER ADDRESS PARAMETER (PA) ...................................................................................................... 70 PI5 – PROCESS IMAGE VIEWER PARAMETER (PI5) ................................................................................................. 71 E7W – E7W ADDRESS PARAMETER (E7W) ............................................................................................................ 73 OAT – OUTSIDE AIR TEMPERATURE PARAMETER (OAT).......................................................................................... 73 PFT – E7W PIR MOTION SENSOR FILTER (PFT) .................................................................................................... 75 CTR – CONTRACTOR MODE PARAMETER (CTR) ..................................................................................................... 75 BINDING AND TESTING RF LOCKS USING E7W ......................................................................................................................................................... 78 SAFLOK RF LOCKS .................................................................................................................................................. 78 TIMELOX RF LOCKS ................................................................................................................................................ 79 SALTO RF LOCKS .................................................................................................................................................... 80 FIRMWARE UPGRADE .............................................................................................................................................................................................................. 81

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INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 8

About this guide This document is a part of the INNCOM e7w thermostat technical documentation library. Objective This document addresses two audiences • Hotel Administrator or Commissioning Engineer to install and use the INNCOM e7w thermostat end- to-end. • INNCOM engineering personnel tasked to prepare the e7w for service. Related technical literature Literature Number Literature Name 31-00308 INNCOM e7w Thermostat Installation Instructions Abbreviation and Nomenclature Abbreviation Definition

Iras 2.0

Integrated Room Automation System (next generation)

Dmn

Deep Mesh Network

Fcu

Fan Coil Unit

Vac

Volts AC (Alternating Current)

Vdc/ Dc

Volts DC (Direct Current)

Otw

Over-The-Wire

Bs

British Standard – reference to a 70 x 70mm back box

Eta

Serial Communication protocol

Ems

Energy Management System

Pms

Property Management System

Bms

Building Management System

Lem

Limited Energy Management e7w e7 Wireless

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Overview

The battery-powered e7w thermostat is the latest E-Series thermostat, deliver superior convenience, comfort and energy management for both guests and hoteliers. When coupled with a required PC502.4G and X47, the thermostat can integrate with an extensive range of INNCOM and third-party technologies, such as door locks, lighting, tablets to server-to- server integrations, and more. When used in a Networked EMS, the e7w with PC5O2.4G as a room gateway provides real-time data to INNCOM INNcontrol software that helps to track — • room status • energy use • equipment alarm reporting • integration to PMS, BMS and other systems It will help user to proactively deliver a rewarding guest experience. The e7w Thermostat comes with inbuilt temperature and humidity sensor to measure room temperature and humidity. The thermostat sends the collected report to the HVAC controller partner, that is physically connected to the room HVAC unit. The e7w Thermostat has no onboard relays or HVAC control logic to control the room HVAC unit. The e7w does not support IR eye or S5-Bus, the mode of communication with other devices is via RF only. The HVAC partner in the room must be equipped with a Deep Mesh Layer-X radio, or S5 Bus connected to a radio equipped device such as a PC502.4G.

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INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 10

Features and Benefits • Battery operated wireless communication integrated with on-board motion, temperature, and humidity sensors. • Provides standalone or networked energy management. • Compatible with most HVAC systems found in hotel guestrooms, assisted living facilities, student housing, and more. • Provides real-time data to INNcontrol 5/ INNcontrol 3 for reporting, monitoring, central energy control, and diagnostics. • A user-friendly interactive design with easy to read keypad. • Supports standard mounting junction boxes (US single-gang, US double-gang and UK standard gang). Applications (requires PC502.4G and X47) • Basic Thermostat. Traditional HVAC control. • Basic EMS: Optimizes in-room energy based on occupancy detection via a built-in (and/or remote) motion sensor. • Advanced EMS: Optimizes in-room energy based on occupancy detection via a motion sensor and a door sensor or a lock integration. • Networked EMS: Optimizes in-room energy by occupancy and room status via centrally- monitored and optimized INNcontrol 5 and INNcontrol 3 software. • e7w thermostat can be used as commissioning tool. Get In Touch For 24 x7x 365 Technical Support: Contact Toll free number 1.800.543.1999, (US only) Visit us at inncom.com Technical support e-mail at [email protected] Parts Orders available Monday to Friday from 8:00 AM to 5:00 PM, Eastern Time Tel: +1.800.543.1999

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Specifications Mounting Standard US — Double Gang: Without Spacer Ring Standard US — Single Gang: Without Spacer Ring Standard UK — Single Gang: Without Spacer Ring Dimension L 120 mm x W 120 mm x H 23 mm (without spacer ring) {L 4.7 inch x W 4.7 inch x H 0.90 inch (without spacer ring)} Ambient Operating 41 to 149 ° F (5 to 40 ° C), 0-95% RH non-condensing Ambient Storage 33 to 149 ° F (1 to 65 ° C), 0-95% RH non-condensing In room Temperature 60 to 85° F (± 1° F) / 15 to 30° C (± 0.5° C) Power Input: 6VDC (Four AA Batteries of 1.5VDC each) Output: N/A Color Variants Ice White and Black Onyx Display resolution High Twisted Nematic (HTN) LCD, 0.5 °C (0.1 °F in test mode). Standard dead band 2 ° F (1° C) between heating and cooling. Thermostat Measurement range 33 to 99 ° F (1 to 37 ° C) +/- 1.8 ° F. Outdoor air temperature display 0 to 99 °F (-18 to 37 °C) as reported from web service Motion sensor 120° View Angle, 10meter line of sight Light Sensor Gamma Value 0.7, Spectral response 550 – 650 nm. Humidistat 3 % RH., in range from 30-95 % RH., +/- 5% RH. outside this range. Frequency range 2405MHz to 2480MHz Maximum power 7dBm Hardware version

A

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INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 12

Wireless Communication Parameter Description RF Data Rate 250 kbps Antenna Type

Smt

Range 70ft Transmit Power +5 dBm Receive Sensitivity -95 dBm Frequency Band 2.4 Ghz Encryption

Aes - 128

Protocol 802.15.4 Frequency Channels 11-26 Note: Required Deep Mesh Network 2.4 GHz

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Standards and Approvals

En

• Product Standard − EN 60730-1:2011 and EN 60730-2-9:2010 (covers EMC and LVD Safety requirements). • EMC Standard − ETSI 301489-1 V2.2.1, ETSI 301 489-17 V 3.2.0. • EMC Standard EN 55032 − Radiated RF Emissions.

Ul (Iec)

• UL 60730-1, 5th edition and UL 60730-2-9, 4th edition. • IEC and EN EMC standards: o EU RoHs: EN 50581:2012 per EU RoHS Directive 2011/65/EU, o EN 50581:2012 per EU RoHS Directive 2011/65/EU. o IEC60417, No.5957. For indoor use only. o Class III equipment per IEC 61140. • Radio – FCC Part 15 Subpart C (15.249), Industry Canada RSS-210 Issue 9:2016 and RSS-GEN Issue 4:2014. • IPx1 protection. • Pollution Degree 2. • Type 1 action, operating control.

Csa

• CSA (IEC Based), Note 1: on standards, Note 2:on aspects impacted by transition • CAN/CSA E60730-1, 5th edition • CAN/CSA E60730-2-9, 4th edition

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INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 14

Note

We have a choice of the IEC based path or the updated version of Spec. 24. Considerations: • CSA C22.2 No. 24-93 has been in place but will not be allowed from Jan. 1, 2017. It is being replaced with CSA C22.2 No. 24-2015 as of that date (Environmental Requirements). • CSA C22.2 No. 24-2015 references CSA C22.2 No. 0.8 for electronic controls with safety functions, functional safety and EMC instead of 60730-1 Annex H. • According to CSA, the deviations for Canada added to CAN/CSA 60730-1 and 60730-2-9 make this choice equivalent to use of CSA C22.2 No. 24-2015. Regulatory Compliance UL Listing This device meets UL 60730-2-9, CAN/CSA-E60730-2-9 Standard for Automatic Electrical Controls
  • Part 2-9: Requirements for Temperature Sensing Control
  • Federal Communications Commission (FCC) Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with minimum distance of 20cm between the radiator and your body. This device must not be co-located or operating in conjunction with any other antenna or transmitter. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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    Industry Canada (IC) This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WEEE Directive 2012/19/EC Waste Electrical and Electronic Equipment Directive The correct disposal of end-of-life equipment will help prevent potential negative consequences for the environment and human health. Dispose of the packaging and this product in an authorized collection or recycling center. Do not dispose of the unit with domestic refuse. Do not incinerate.

    Page 16

    INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 16

    System Block Diagram The INNCOM Room Automation System (IRAS) displays guest services requests such as privacy, makeup room, butler, and room service requests. When the e7w Thermostat is connected to the INNcontrol 3 or INNcontrol 5 software on a central server with the Deep Mesh Network (DMN), the e7w Thermostat supports automated Customer Relationship Manager (CRM) updating the staff reporting functions.

    Figure 1: System Block Diagram e7w Thermostat Application Distributed Load Application The e7w thermostat is designed to support intelligent distributed load control and actuation. This is the primary architecture found in the domestic retrofit and new construction markets. In the diagram below, the e7w thermostat communicates with the PC502.4G room gateway and other in-room devices (like MODEVA switch) via. RF. The PC502.4G room gateway further communicates with the Central Electronic Locking System (CELS) to send all the in-room data to the INNControl3/ INNControl 5 server via. B574/B578 edge router.

    Figure 2: Distributed Load Application

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    INNCOM e7w THERMOSTAT USER GUIDE

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    Load Center Application A load center application (also commonly referred to as the room controller unit or “RCU”) is designed to locate all of the devices capable of providing DC power, relay outputs, TRIAC dimmer output, 0-10V dimming, and dry contact inputs for HVAC, lighting, drape control, into a load panel that is located near the breaker box where the mains voltage is fed into the guestroom. In the below Load Center architecture diagram, the e7w Thermostat provides the user interface to the guestroom controls but does not directly control the HVAC unit. The e7w communicates via RF with PC502.4G room gateway which further communicates with other in-room devices. The in-room devices like (MODEVA switch, X47 or X47 L.P, HVAC controller etc.) communicates via S5 system bus with the PC502.4G. For example, when a temperature UP button is pressed on the e7w thermostat, the thermostat sends command via RF to PC502.4G. The PC502.4G further sends command to the HVAC controller over S5 system bus, which actuates the FCU (Fan Coil Unit).

    Figure 3: Load Center Application

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    INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 18

    Security Requirements System Environmental Considerations A firewall is required to isolate the IRAS (INNCOM Room Automation System) for the hotel private network with the Internet. Unprotected Internet connections can expose and damage the IRAS system and facility components to cyber-attacks from third parties. This may cause the IRAS system to malfunction and can also be misused for illegal purposes for which the operator may then be held liable.

    Deployments and Maintenance Considerations

  • Always keep server up to date on the latest security patches via regular system update. This
  • applies not only to workstations or servers running on Windows, Linux, Mac or any devices that runs as part of information infrastructure or operations workstation.
  • Always keep the INNCOM-e7w firmware with the latest released firmware to have maximum
  • protection by built-in security features.
  • Do not use default passwords for any devices (if exists). This includes, but not limited, to all
  • server workstations, storage servers, firewall devices, routers, and mobile devices.
  • Do not use weak passwords for server administrators or operators. Different user role (for
  • example administrator, user, guest, etc.) shall have different password, and user should not share common passwords.
  • It is recommended to change password in every 3 months.
  • Keep the EngINN or INNcontrol log for at least 3 months for tracking records.
  • Document all the security settings in a package after commissioning, include the following:
  • Passwords
  • Edge router settings, including network parameters.
  • Network settings, especially network configurations that provide isolation between the
  • IRAS/BAS (Building Automation System) network and other networks.
  • Firewall settings, such as ports that are allowed through, especially ones that are
  • essential to maintain the designed security protections.
  • Physical security controls, such as a locked cabinet or an equipment room that restricts
  • physical access to the IRAS system, INNCOM and e7w products or Hotel daily operation system.

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  • In case of wireless communication, malicious wireless devices can easily scan the wireless
  • channel and inject malicious packets or mass data flow to perform Deny-of-Service attacks. Honeywell has taken steps to prevent e7w PC50X device from being injected, but the mass data flow will result in loss of wireless communication bandwidth within the whole system. Regular check of the communication failure rate or response rate of IRAS devices is helpful to discover and isolate devices being attacked and stop the physical attacks in daily operation.

    Network Communication Notice

  • To keep maximum integration compatibility with third — party devices, CELS and Fast-pack
  • communications are un-encrypted as open protocol. Improper security protection may lead to data leakage, spoofing and/or tampered by malicious devices and denial-of-service attacks. It is the CELS and Fast-pack devices vendor’s responsibility to keep application layer data secured by industry standard cryptographic methods
  • To keep maximum integration compatibility with legacy devices, in-room wired devices are
  • less secure from data confidentiality and authentication thus not-recommended for new design. It is always highly recommended to use deep mesh wireless network communication to gain maximum protection and latest updates.
  • In case of Deny-of-Service attacks, all communication channels will inevitably have loss of
  • bandwidth due to malicious data flow.
  • The RS 485, S5 bus, and e7w bus may contain legacy technology, which is less secure under
  • modern cyber-security attacks. Honeywell strongly recommends to use a secured deep mesh wireless network communication. In case of legacy technology, user needs to be aware of the risk of being tampered or attacked. To reduce the attack surface, user is advised to physically secure the wired communication signals or provide necessary shield on wires, or place necessary access control on accessing such communication wires.

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    INNCOM e7w THERMOSTAT USER GUIDE 31-00302–01 20

    e7w Thermostat Wiring The battery powered wireless e7w functions as a programmable DDC thermostat, automatically adjusting FAN speeds and valves to achieve set temperature. Note: Guests can manually select heat or cool by pressing the OFF/AUTO button and cycling through OFF, AUTO, HEAT and COOL). The e7w thermostat works in conjunction with an HVAC controller partner such as an INNCOM X47.L.P/ X47H.P to send room temperature updates, temperature change request, humidity levels and motion detection. Wiring X47.L.P (24VAC) with e7w Thermostat In the below diagram, the e7w Thermostat communicates with the PC502.4G room gateway and other in-room devices (like X47.L.P 24VAC HVAC controller) via RF.

    Thermostat Wire Connections

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    Wiring X47.H.P (120VAC) with e7w Thermostat Below figure shows e7w Thermostat communication with PC502.4G room gateway and other devices (like X 47H P, 120 VAC HVAC controller) via RF Channel.

    Thermostat Wire Connections

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    User Interaction Dormant Mode When the e7w thermostat is not in use by the guest for more than 5 seconds, the e7w thermostat turns off LCD display and keypad backlight. User Interaction Mode When a button is pressed by the user, the thermostat will then display the modes (heat and cool) and the measured temperature. e7w Interface Navigation

    Part Numbers List No. Long Description

    201-528-6V-Bk*

    6V Wireless Thermostat, Black Onyx

    201-528-6V-Wh*

    6V Wireless Thermostat, Ice White

    201-528-24-Bk*

    24VAC Thermostat, Black Onyx

    201-528-24-Wh*

    24VAC Thermostat, Ice White

    201-528-100-Bk*

    100-277VAC Thermostat, Black Onyx

    201-528-100-Wh*

    100-277VAC Thermostat, Ice White

    Pc502**

    Protocol Converter

    X47**

    Universal Relay Pack

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    S541.Rf

    Wireless Door Switch / Transmitter

    04-1096.Fl

    e7 Remote Thermistor 201-503 PC-503 Configuration Tool used with EngINN 203-250 RS485 DM485 Communication Module 32324212-001 Thermostat Screw Kit Assembly 62-1455 Thermostat 100-277VAC Harness
  • Thermostat purchase includes Installation Kit, Screw Kit Assembly and Harness.
  • ** PC502 and X47 are required for e7w to interface with HVAC system Display Functions Characters in the display are shown in the below figure for reference. The characters will be illuminated in certain combinations to support all the intended applications. Whenever the guest views any temperature in Fahrenheit, only whole numbers (no decimals) should be displayed.

    1 Target temperature 7 Measured Temperature 2 Other Temperature 8 Door or Lanai 3 Fan Speed 9 Low Battery Alarm 4 Heat Mode 10 Bluetooth 5 Cool Mode 11 Equipment Alarm 6 Outside Temperature

    11 11 5 4 6 9 1 10 10 8 7 3 Other Temperature Outside Temperature Cool Mode Heat Mode Equipment alarm Measured Temperature Door or Lanai Bluetooth Target Temperature Low Battery Alarm 2 Fan Speed (Low, Medium, High)

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    1

    Target Temperature Displays the current value of the desired temperature (SET). Also used to display parameter in service mode. 2

    Other Temperature Displays the measured value of inside temperature, and outside temperature when configured. Also, it displays the parameter value in service mode. 3

    Fan Speed Displays the fan speed, there are five modes of fan speed.

    Off Low Med Hi

    Auto Off Low Fan Medium Fan High Fan Auto Fan Speed – Fan speed and heating or cooling are automatically selected to raise, or lower room temperature based on the difference between the desired (SET) temperature shown on the display and the measured room temperature. Low/Medium/High Fan Speed – Low, Medium, and High fan speeds are selected by pressing the fan button. The fan will run at the selected speed in heating or cooling, in order to maintain desired (SET) temperature. 4

    Heat Mode Heat mode displayed, when the thermostat is configured only for heat mode. 5

    Cool Mode Cool mode display, when the thermostat is configured only for cool mode. 6

    Outside Temperature The outside temperature icon will be displayed next to the small seven segment characters displaying the temperature, when outside air temperature is enabled. Outside air temperature is displayed in dormant mode only. Note: This symbol also appears, when using the rEG CBL32 Registry Editor feature of the e7w to indicate a registry has been modified and needs to be stored.

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    7

    Measured Temperature The measured temperature icon will be displayed next to the small seven segment characters displaying the temperature when measured temperature is configured, or when the guest has physically interacted with the thermostat. 8

    Door or Lanai The door icon will be illuminated in addition to "---"on the large seven segment display when a door, balcony, or lanai is open. 9

    Low Battery Alarm The low battery alarm will be displayed on the battery powered models when the batteries need to be replaced. 10

    Bluetooth The Bluetooth icon is displayed in SERVICE MODE, when the Bluetooth transceiver is enabled. 11

    Equipment Alarm The equipment alarm will be displayed in service mode. This can be programmed to display for various equipment malfunctioning conditions. NOTE: This icon shall never be displayed in any normal operating modes to avoid guest complaint. The Equipment Alarm icon indicates that e7w has lost communication with its HVAC partner.

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    Installation Requirements Required Installation Hardware • Four 6-32 x 1.5 Philips Pan head screws (provided with e7w package) if attaching to a 4x4 electrical junction box • Four AA alkaline batteries (provided with e7w) • e7w Smart Wall Mounting Plate (provided with e7w package) • Three 4-24 1/2 Phillips screws Phillips captive screws (provided with e7w package) • Phillips Screwdriver • Wire cutters/strippers • USB cable or UART (required for firmware upgrade) Required Commissioning Tools This tool is used in conjunction with Honeywell's EngINN commissioning software, when advanced commissioning of the e7w is required by a trained and certified INNCOM technician. Contact Honeywell technical support for more information.

    Note

    One PC-503 USB Commissioning Tool* and USB cable* per property or project is shipped to the site.

    Do Not Throw Away Or Lose These Units*.

    Figure 4: PC-503 USB commissioning tool and cable

    Caution

    • Read instructions carefully. Failure to follow them could damage the product or create a hazard. • Check the ratings given in the instructions and on the product to ensure that the product is suitable for your application. • Installer must be a trained, experienced service technician.

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    • After installation is complete, check product operation as indicated in instructions. • For variations of these systems, refer to the installation instructions of the controlled equipment. Location Select a location about 1.5m (5ft.) above the floor with good air circulation at average temperature. Do not mount thermostat where it may be affected by: • Drafts or dead spots behind doors or in corners. • Hot or cold air from ducts. • Radiant heat from sun or appliances. • Concealed pipes or chimneys. • Unheated (un-cooled) areas behind the thermostat. • Near other RF sources/ transmitters to avoid interference. • When the thermostat is equipped with PIR, consider view angle, range characteristics, and mounting position for proper coverage.

    Figure 5. Recommended mounting location Mounting The e7w Wireless EMS thermostat supports mounting on the following standard mounting junction boxes; US single-gang, US double-gang and UK standard gang. The installation kit provides a Smart Wall Mounting Plate. If mounted on a single-gang box, the right side (keypad side) of the e7w overlaps the wall area to the right. To mount the e7w, follow the below steps:

  • Take the Smart Mounting Plate and orient it with the raised arrow embossed on mounting
  • plate pointing UP.

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  • Attach the plate to the junction box using the supplied screws as shown in Figure 5.
  • Insert the 4 AA alkaline batteries in e7w.
  • Note • Use alkaline batteries only. • Refer the “Battery details” sections for more information.
  • After inserting AA batteries, all segments and characters of the LCD are illuminated for
  • couple of seconds. Confirm all segments and characters on the e7w LCD are displayed correctly. Refer Display Functions section for more details.
  • If the LCD remains blank, run the following checks:
  • a) Verify that the batteries are installed in correct terminal. b) Check the battery voltage.
  • Hook the tabs at the top rear of the e7w housing into the matching depressions at the top of
  • the Smart Mounting Plate and rotate the bottom of the housing toward the wall until it snaps into place.
  • After startup, the e7w will cycle through RF Channels 26, 25, 24… all the way to 11 and send
  • a 0x00061 Battery Powered thermostat exchange message on each RF Channel looking for a reply from an HVAC thermostat partner with the same Room ID currently stored in the e7w. Allow this process to continue until completion. Later the user needs to configure the actual Room ID and other required parameters into the e7w.
  • After user configured Room ID and other required parameters, restart the device, and wait
  • for 5 seconds. LCD will display all configured values and various mods. Note: To restart the e7w device, press the power button on the e7w display twice .
  • Secure the housing to the Smart Mounting Plate with the two small captive screws at the
  • bottom of the housing.

    Figure 6. e7w exploded assembly reference

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    Battery Details

    Figure 7. e7w Battery polarity reference

  • Battery Compartment: Holds 4 AA Alkaline Batteries.
  • Insert the 4 AA alkaline batteries, matching the “+” terminals on the batteries to the “+”
  • symbols in the battery compartment, as shown in Fig. 4.

    Caution

    • Risk of explosion if battery is replaced by an incorrect type. • Dispose the used batteries as per instructions under WEEE Directive 2012/19/EC. e7w Setup The INNCOM e7w battery operated thermostat can be mounted on the following standard Junction Box • US single gang • US double gang • UK standard gang Note: If mounted on a single-gang box, the right side (keypad side) of the e7w overlaps the wall area to the right The installation kit is provided with a Smart Wall Mounting Plate.

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    Initial Setup Before going through the initial setup sequences, ensure that thermostat is mounted and connected to the smart wall plate. When you run the newly programmed e7w, it will proceed into Initialization Mode In the Initialization Mode you need to configure Room ID, PAN ID and RF Channel in the e7w. Note: • When properly connected, the thermostat will proceed into Initialization Mode and display rId. • When not properly connected to the smart wall plate, an alert message will be displayed until the smart wall plate is properly connected.

    If you see SWp on the display, most likely the unit is not connected or fitted on the smart wall plate. Unscrew the captive screws and re-fit the thermostat. Once properly connected, the display will start up as rId. Avoid over-tightening of screws and irregularity on the wall surface that may lead to an insecure connection between the smart wall plate and thermostat. Setup Room ID

  • Once rld and "—"is displayed, press the MODE button. The default 65535 Room ID will scroll
  • across the screen — one numerical setting at a time, from highest to lowest (extreme left to Figure 8: Setup Room ID

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    right value). After the current value finishes scrolling, the 3 vertical Fan speed dots displays indicating the high digit is displayed. Note: The five-digit number is comprised of three fields — high value (HI), medium value (MED), low value (LO) (HI | MED | LO)

  • Set the High value (HI) — Three fan dots indicate high value displayed with 06 as a default
  • value. Use UP/DOWN arrow button to change the value (range is 0-6) and press FAN to continue.

  • Set the Medium value (MED) — Two fan dots indicate medium value displayed with 55 as a
  • default value. Use UP/DOWN arrow button to change the value (range is 0-99) and press FAN to continue.

  • Set the Low value (LO) — Single fan dots indicate low value displayed with 35 as a default
  • value. Use UP/DOWN arrow button to change the value (range is 0-99) High Value Medium Value

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  • Press MODE button to store the new Room ID number scrolling across the display. The unit
  • beeps to confirm the value is stored in memory. Once the scrolling is completed, the screen displays rld. Or Press FAN button to toggle between three modes to verify the Room ID.
  • Press UP arrow button to display PAn mode or press FC to return the Initialization
  • Mode. Setup PAn ID

    Figure 9: Setup PAn ID

  • After PAn is displayed, press MODE (0 default PAn value displayed).
  • Use UP/DOWN arrow to change the value (ranging from 0 to 255).
  • Press FAN, the unit beeps to confirm the value stored in the memory, and the displays
  • back to PAn.
  • Press MODE to check the PAn value.
  • Press UP arrow button to display rF mode or press FC to return to the Initialization
  • Mode. Setup RF Channel Low Value

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    Figure 10: Setup RF Channel

  • After rF is displayed, press MODE (26 default rF value displayed)
  • Use UP/DOWN arrows to change value (ranging from 11 to 26).
  • Press FAN, the unit beeps to confirm the value stored in the memory and display back to rF.
  • Press MODE to check the rF value.
  • Press FC to return to the Initialization Mode.
  • After returning Initialization Mode, e7w displays a Target Temperature value on the display screen. Then e7w begins to communicate with the default address of its HVAC Partner using the defined Room ID, RF Channel and PAN ID. Default INNCOM HVAC partner address is 14.

    Note

    Then e7w will start searching for other HVAC partner by displaying RF channel 26, 25, 24 down to 11 if: • The HVAC partner (example X47) has different address other than 14 • The RF gateway device (example PC502.4G) which will communicate between e7w and its HVAC partner is not configured or installed to the same Room ID, RF Channel, and PAN ID as e7w If no HVAC partners are found, a triangle symbol with exclamation mark inside displays on bottom of the screen. Refer to applicable commissioning documents to confirm the correct HVAC partner Address or proceed to the next section to configure the RF Gateway device which will communicate between the e7w and its HVAC partner.

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    Service Mode To enter Service Mode, follow the below steps:

  • Press and hold FC key (for 5 sec)
  • Press and release MODE button.
  • Press and release FAN button.
  • Release FC key.
  • This action displays Parameter and rld value on the screen. Verifying HVAC Partner Address (PA) The default e7w partner address is 13, and the default HVAC partner address (X47 or similar) is 14. It attempts to communicate with its HVAC partner assuming this address. Depending on the requirement, the HVAC partner could use a different address, such as 224, to change HVAC partner address, refer Installation/ Commissioning document. To change the HVAC Partner address, follow the steps below:
  • Enter Service Mode on the e7w.
  • Press Down arrow button until PA (Partner Address) is displayed.
  • Press MODE button to view the value. Value 14 will be displayed (14 is the default partner
  • address).
  • Press UP/DOWN arrow button to change the desired partner address.
  • Press FAN button, to store the address value. The unit beep, confirming that the address
  • value is successful stored in memory. NOTE: For more details, refer applicable commissioning document.

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    Activating LEM mode in the e7w HVAC partner using the e7w Inncom e7w thermostat/HVAC partner supports LEM (Limited Energy Management) mode, where the thermostat turns off most of the energy savings algorithms and expands the guest selectable upper and lower target temperature range. This feature can be enabled in a room that has a demanding guest that requires more flexible room temperature control than what is normally allowed for a room. LEM mode in the e7w HVAC partner can be enabled or disabled from the e7w using a 3 button sequence. Enabling LEM Mode Follow the below steps, to enable LEM mode in the HVAC partner from the e7w:

  • Press and Hold the Mode button
  • Press and Release the Fan button
  • Press and Release the Up Arrow button
  • Release the Mode button
  • (- - -) followed by LE.n (LEM) will appear on the e7w display, indicating the command to
  • enable LEM mode for 72 hours was sent to the e7w HVAC partner.

    Note

    LEM mode in the HVAC partner will automatically turn OFF after 72 hours. In thermostats/HVAC controllers that have been shipped recently (contact Inncom for details), LEM mode will automatically clear when the room is Checked-Out from the front desk (if the hotel is networked with a PMS system installed). Manual Disabling LEM Mode Follow the below steps, to manually disable LEM mode in the HVAC partner from the e7w:
  • Press and Hold the Mode button
  • Press and Release the Fan button
  • Press and Release the Down Arrow button
  • Release the Mode button
  • (- - -) followed by nO.r (normal mode) will appear on the e7w display, indicating the
  • command to disable LEM mode was sent to the e7w HVAC partner.

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    Binding Auxiliary Devices Once the e7w is installed and configured with its HVAC Partner Address, the next step is to use either the e7w or the EngINN software (with the PC503 USB commissioning tool) to commission the other devices in the room. NOTE: The e7w can be used as commissioning tool, refer applicable commissioning document for exact steps. Binding the RF to S5 Gateway Used by the e7w In order for the e7w to communicate with any in-room S5 Bus devices, the e7w must be bound to an RF device in the room that is connected to the S5 Bus. This RF device will typically be a PC502.4G. Follow the steps below to bind the PC502.4G using the e7w.

  • Enter SERVICE MODE on the e7w.
  • Press UP/DOWN arrow button to select Io.
  • Press MODE button. This action displays Io value.
  • Press UP/DOWN arrow button to change Io value range from 0 to 255, set Io value to the
  • required I/O map number, typically an I/O map 0 is used.
  • Press FAN button. This action display "bnd” to initiate a Reverse Binding.
  • Press Reset/Bind switch on the PC502.4G (for pressing Rest/Bind switch use a small point
  • like the end of a straightened paper clip). After completing of binding, PC502.4G LED flashes and sends a message to make e7w beep, confirming that binding of e7w with PC502.4G is successful.
  • Press FC button twice to exit SERVICE MODE.
  • NOTE: For more details, refer applicable commissioning document. Binding S541.RF Door, Window or Balcony Switches To communicate with any in-room RF devices like an S541.RF Door, Window or Balcony switches. Follow the steps below to binding the S541.RF Door Switch reporting device using the e7w.
  • Enter SERVICE MODE on the e7w.
  • Press UP/DOWN arrow button to select Io.
  • Press MODE button. This action displays Io value.
  • Following are the Default I/O values: i ) 0 – Default I/O map value for Entry Door. i i ) 2 – Default I/O map value for Window or Balcony Door.
  • Press UP/DOWN arrow button to change Io value range from 0 to 255, set Io value to the
  • required I/O map number.

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  • Press FAN button. This action displays “bnd” to initiate a Reverse Binding.
  • Press S1 switch on the S541.RF to start binding process.
  • On completing of binding, device LED flashes light and send a message to make e7w beep, confirming that binding of e7w with S541.RF is successful.
  • Press FC button twice to exit SERVICE MODE.
  • NOTE: If an RF Lock (Saflok, Timelox, Salto) is installed in each room, the lock reports door position. The e7w can be used to bind and test the RF Lock. Refer Binding and Testing RF Locks Using e7w Verifying In-Room Installed Devices User can verify the communication of all the non-battery powered devices installed in the room by pinging the device from the e7w. Follow the steps below to verify:
  • Enter SERVICE MODE on the e7w.
  • Press UP/DOWN arrow button to select PnG.
  • Press MODE button. This action displays PnG value.
  • Press UP/DOWN arrow button to select target device address (select the correct target that
  • need be pinged by e7w). NOTE: Refer applicable document, to check the list of supported devices and their address.
  • Press FAN to start pinging the target device.
  • The e7w will continuously send four read commands to read the below values from the target device until the FC button is pressed. A successful ping will show the following four parameter values in sequence:
  • Device Type Code
  • Major SW Version
  • Minor SW Version
  • AGC Level of Pinged Device
  • Press the FC button to stop pinging.
  • Press FC button twice to exit SERVICE MODE.
  • Verifying Entry Door Reporting
  • Enter SERVICE MODE on the e7w.
  • Press UP/DOWN arrow buttons to select dor.
  • Press MODE button. This action displays dor value (O is the default dor value displayed)
  • Perform the below steps: a ) Open the entry door.

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    b ) The device in the room that is monitoring and reporting entry door position sends a 0x000281 Door Open message to the e7w. c ) The device in the room that is the Door Server sends a 0x0002981 Door Server Reports Door Open message to the e7w.

  • After receiving 0x0002981 Door Server Reports Door Open message, the e7w plays a
  • buzzer sound and increment the displayed door open count.
  • The e7w stops the buzzer sound when the opened door is close.
  • Press FC button twice to exit SERVICE MODE.
  • Verifying Guest Occupancy Reporting
  • Enter SERVICE MODE on the e7w.
  • Press UP/DOWN arrow buttons to select Plr.
  • Press MODE button. This action displays Plr value (O00 is the default Plr value displayed)
  • Walk sideways in the front of the thermostat, so that PIR motion sensor can detect the variation in movement.
  • PIR (Passive Infrared) Motion sensor detects guest movement in the room, and e7w plays
  • beep sound and increment the detected motion count displayed.
  • The PIr motion test remains active for one minute, then automatically times out.
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    Service Mode Functions Menu Item Description Value rId Use to configure the Room ID. 0 to 65535 PAn Use to configure the ZigBee pan used in radio communications. 0 to 255 rF Use to configure the channel used for IRAS communications. 11 to 26 Adr Use to “Teach” IRAS device the unique identification information, that binds to room or network. 0 to 255 Io Use to configure I/O Map on a remote device. 0 to 255 rEG Use to view or edit the CBL32 Registry values of the CBL32 HVAC thermostat or controller partner to the e7w such as a CBL32 X47. 1 to 255 PnG Use to signal to connected devices and registers response. The timeout duration of the ping is 1 minute. 0 to 255 rH Use to verify humidity 0 to 99 rSt Use to reset the thermostat- VAL 0 or remote device with specified address or VAL 0 to 255 WAn Use to verify WAN communication. Sends an event to the server. The server in turn will reply with a command that lets the room ID scroll over the display of the thermostat. 0 dor Use to verify Door sensor. The buzzer will sound as long as the door is open, and the LCD counts the number of times the door has gone from closed to open. 0 Plr Use to verify PIR sensor. When Passive Infrared Motion (PIR) sensor detects the guest motion, it plays buzzer sound and the LCD counts the number of times the application has increased the motion counter. The timeout duration is one minute. 0 Win Use to verify the monitored window/balcony/ position in the guestroom. The buzzer will sound as long as the window/balcony is open, and the LCD counts the number of times the window/balcony changed from closed to open. 0

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    Menu Item Description Value bnd Use to configure Forward and Reverse binding. e7w supports binding and configuration for both RF devices (S541.RF Door, Window or Balcony switches) and Non-RF S5 bus connected devices (PC502.4G). 0 to 255 vEr Use to display the version of 16 firmware banks, such as main firmware version, bootloader version, IRAS, CBL, APP Map, etc. Displays the major and minor versions of each bank and the application personality. Contact an INNCOM Applications Engineer for a detailed understanding of this parameter. 0 Prr Use to verify the connectivity between remote PIR Motion sensor and an INNCOM room devices 0 bAu Use to display battery level range from 0-255 (255=full, 6.2V 4 AA batteries) for 1 minute 0 to 255 SEr Use to run menu parameters of the CBL32 partner device (e.g.

    X47).

    0 to 255

    P5C

    Use to view or set the P5 Channel of e7w (default channel is 1) 0 to 7

    Pa

    Set P5 partner address. This address considers as default address of the HVAC controller partner, which is configured with e7w. This partner address receives any message sent by e7w. 1 to 255 Pi5 Use to read and Process Image (PI) offset from the HVAC partner device. Process Image viewer is an advanced feature intended to be used by an INNCOM technician for advanced troubleshooting. 0 to 31

    E7W

    Use to change the e7w local address. 13 is the default for E7W 1to 255 oAt Use to displays outside air temperature 0 PFt Use to adjust the sensitivity of the e7w built in PIR motion sensor. 1to 4 Ctr Contractor mode allows conditioning a space during the construction phase to a defined set temperature and locking out the key pad to prevent tampering. 0

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    RID – Setting e7w Room ID (rld)

  • Enter SERVICE MODE
  • Once rld and "—"is displayed, press the MODE button. The default 65535 Room ID will scroll
  • across the screen — one numerical setting at a time, from highest to lowest (extreme left to right value). After the current value finishes scrolling, the 3 vertical Fan speed dots displays indicating the high digit is displayed. Note: The five-digit number is comprised of three fields — high value (HI), medium value (MED), low value (LO) (HI | MED | LO)
  • Set the High value (HI) — Three fan dots indicate high value displayed with 06 as a default
  • value. Use UP/DOWN arrow button to change the value (range is 0-6) and press FAN to continue.

  • Set the Medium value (MED) — Two fan dots indicate medium value displayed with 55 as a
  • default value. Use UP/DOWN arrow button to change the value (range is 0-99) and press FAN to continue.

    High Value

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  • Set the Low value (LO) — Single fan dots indicate low value displayed with 35 as a default
  • value. Use UP/DOWN arrow button to change the value (range is 0-99)

  • Press MODE button to store the new Room ID number scrolling across the display. The unit
  • beeps to confirm the value is stored in memory. Once the scrolling is completed, the screen displays rld. Or Press FAN button to toggle between three modes to verify the Room ID.
  • Press the FC button to return to SERVICE MODE or press UP arrow button to display
  • next mode. Or Press the FC button twice to exit SERVICE MODE

    Medium Value Low Value

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    PAN – Setting e7w PAn ID (PAn)

  • Enter SERVICE MODE,
  • Use the UP/DOWN arrow buttons to select PAn and then press MODE.
  • The current PAn value will be displayed on the screen.
  • Use the UP/DOWN arrows to set the desired value ranging from 0 to 255.
  • Press FAN, the unit beeps to confirm the value stored in the memory, display will be back to
  • PAn.
  • Press the FC button to return to SERVICE MODE or press UP arrow button to display
  • next mode. Or Press the FC button twice to exit SERVICE MODE RF – Setting e7w RF Channel (rF)

  • Enter SERVICE MODE,
  • Use the UP/DOWN arrow buttons to select rF and then press MODE.
  • The current rF channel value is displayed on the screen.
  • Use the UP/DOWN arrows to set the desired value between 11 to 26.
  • Press FAN, the unit beeps to confirm the value stored in the memory and display will be
  • back showing rF.

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  • Press the FC button to return to SERVICE MODE or press UP arrow button to display
  • next mode. Or Press the FC button twice to exit SERVICE MODE ADR – Teaching A Device Address (Adr) Adr parameter is used to bind the target device to the Room ID, PAN ID, and RF channel configured in the e7w, while at the same time setting the target device address to the displayed Adr value. Follow the steps below to configure Adr parameter: NOTE: Before user start configuring ADR mode, user need configure Room ID, PAN ID and RF Channel in the e7w, if not already done.
  • Enter SERVICE MODE
  • Use the UP/DOWN arrow buttons to select Adr.
  • Press MODE button. This action displays preconfigured Adr address
  • Use the UP/DOWN arrow buttons to change Adr value to the desired address.
  • Press FAN to initiate a reverse bind
  • or Press MODE to initiate a forward bind Reverse Binding Reverse binding is supported by device such as PC502.4G, S541.RF, K594/K595.RF. To configure reverse binding, follow the steps below.

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    a) After pressing FAN button, "bnd" will appear on the e7w display.

    b) Press Bind button on target device, to make the target device send a Reverse Bind Request to e7w. c) Upon receiving the Reverse Bind Request, the e7w send a Bind offer to the target device. d) After the target device receives and accept the new address, the target device Reset and send message to e7w. e) After receiving the message e7w beep three times to confirm the binding. NOTE: For more details, refer applicable commissioning document. Forward Binding Forward binding is supported by devices such as an L208.RF, Evora, Modeva etc. To configure using forward binding, follow the below steps. a) Place the target device into a Bind Ready mode. This can be done by pressing any button on the target device two times quickly, then press and hold the button for 5-7 seconds. b) Press MODE button on e7w. The e7w send a Forward Bind Request. c) After receiving the Forward Bind Request, the target device flashes LED confirming that it receives the Forward Bind Request. • For binding RF devices, press bind button on the target device two times quickly, then press and hold bind button for 5-7 seconds to accept the bind request. • For binding Non-RF devices, press bind button once on the target device to accept the bind request. d) After accepting the new address, the target device will Reset and send a “sound buzzer” message to e7w. e) After receiving the message, e7w beep three times as an audible indication that the bind was successful.

  • Press the FC button to return SERVICE MODE or press UP arrow button to display
  • next mode.

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    Or Press the FC button twice to exit SERVICE MODE NOTE: For more details, refer applicable commissioning document. IO – Teaching A Device I/O Map (Io) The Io parameter is used to bind the target device to the Room ID, PAN ID, and RF channel configured in the e7w, while at the same time activating an I/O Map in the target device. Follow the steps below to configure Io parameter: NOTE: Before user start configuring IO mode, you need configure Room ID, PAN ID and RF Channel in the e7w.

  • Enter SERVICE MODE
  • To prevent setting an unknown address into the target device, set Adr value to 0.
  • a. Use the UP/DOWN arrow buttons to select Adr. b. Press MODE button to view the value, if the displayed value is non-zero, change the value to zero. c. Use the UP/DOWN arrow buttons to change Adr value to 0 and press FAN button. d. Press FC button to return to Adr parameter.
  • Press UP arrow button to display next mode (i.e. Io mode).
  • Press MODE button. This action displays current I/O Map value.
  • Use the UP/DOWN arrow buttons to change Io value to the desired I/O Map.
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  • Press FAN to initiate a reverse bind,
  • Or Press MODE to initiate a forward bind Reverse Binding Reverse binding is supported by device such as PC502.4G, S541.RF, K594/K595.RF. To configure reverse binding, follow the steps below. a) After pressing FAN button, "bnd" will appear on the e7w display.

    b) Press Bind button on the target device to make the target send a Reverse Bind Request to the e7w. c) Upon receiving the Reverse Bind Request, the e7w send a Bind offer to the target device. d) After the target device receives and accepts the bind offer containing the new I/O Map, the target device will RESET and send a “sound buzzer” message to e7w. e) After receiving the message the e7w beep three times to confirm the binding. NOTE: For more details, refer applicable commissioning document. Forward Binding Forward binding is supported by devices such as an L208.RF, Evora, Modeva etc. To configure using forward binding, follow the below steps. a) Place the target device into a Bind Ready mode. This can be done by pressing Bind button on the target device two times quickly, then press and hold Bind button for 5-7 seconds b) Press MODE button on e7w, the e7w send a Forward Bind Request.

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    c) After receiving the Forward Bind Request, the target device flashes LED confirming that it receives the Forward Bind Request. • For binding RF devices, press bind button on the target device two times quickly, then press and hold bind button for 5-7 seconds to accept the bind request. • For binding Non-RF devices, press bind button once on the target device to accept the bind request. d) After accepting the new I/O Map, the target device RESET and send message to e7w to make it sounds its audible buzzer. e) After receiving the message, e7w beep three times to confirm the binding.

  • Press the FC button to return SERVICE MODE or press UP arrow button to display
  • next mode. Or Press the FC button twice to exit SERVICE MODE NOTE: For more details, refer applicable commissioning document.

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    REG – CBL32 Registry Edit (rEG) Use the rEG mode to view or edit CBL32 Registry Group 9 Thermo/HVAC and Registry Group 7:X:Y Input/output in the HVAC Partner device (i.e. X47) to the e7w.

  • Enter SERVICE MODE
  • Use the UP/DOWN arrow buttons to select rEG
  • Press MODE. This action displays Gr value.
  • Use the UP/DOWN arrow buttons to change the Gr value to the required CBL32 Group.
  • For example, Group 9 for Thermostat 9: X registries, or Group 7 for 7: X Input/Output registry’s

  • Press the MODE button to continue. This action displays the KEY value (This is the
  • Registry Key value).
  • Use the UP/DOWN arrow buttons to change the KEY value to the required CBL32 Key.
  • For example, 9:1 - Group 9: Key 1 Occupancy or 7:3 - Group 7: Key 3 Light Output

  • Press the MODE button to continue.
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    If Group 9 Thermo/HVAC selected as the Gr. (Group) in step 4: Group 9 has no Index values, so the e7w will immediately send a 00018C09YY0000 Read Registry 09: YY Offset 0 command (YY = the Key value defined in step 6) to the address of the HVAC partner to verify the selected Registry 09: YY exists. ➢ If the selected Registry 09: YY exists in the HVAC partner, the e7w will beep and "Parameter" and 0 will be displayed. a) Use the UP/DOWN arrow buttons to select the desired 09: YY parameter offset. b) Press the MODE button to read and display the value if the selected offset. The e7w will send a 00018C09YY0000 Read Registry 09: YY Offset value to the HVAC partner. If a reply is received, the display will show "Value" and the value of the selected offset in decimal, and the e7w will beep. In the below example, Parameter 8 of the selected 9: YY registry has a value of 10.

    ➢ If the defined Registry 09: YY does NOT exist in the HVAC partner, nUL will be briefly displayed, then the e7w will return to displaying the selected Key value.

    Value Use UP button to set parameter value to 8 , then press MODE button to view the value

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    If Group 7 Input/Output selected as the Gr. (Group) in step 4: Group 7 registry's have an Index value that must be defined before defining the desired Offset, so after pressing the MODE button, (I dX or Index) and 0 will be displayed. a) Use the UP/ DOWN Arrow buttons to define the desired Index#. “1” in this example.

    b) Press the MODE button. The e7w will send a 00018C07XXYY00 Read Registry 07: YY: XX Offset 0 (YY = the Key value defined in step 6, XX = Index value) command to the address of the HVAC partner to verify the selected Registry 07: YY: XX exists. ➢ If the selected Registry 07: YY: XX exists in the HVAC partner, the e7w will beep and "Parameter" and 0 will be displayed.

  • Use the UP/DOWN arrow buttons to select the desired 07: YY: XX parameter offset.
  • Press the MODE button.
  • The e7w will send a 00018C07YYXX00 Read Registry 07: YY: XX Offset value. If a reply is received, the display will change to show "Value" and the value of the selected offset in decimal, and the e7w will beep. In the below example, Parameter 8 of the selected 7: YY: XX registry has a value of 10.

    ➢ If the defined Registry 07: YY: XX Index does NOT exist in the HVAC partner, nUL will be briefly displayed, then the e7w will return to displaying the selected Index value.

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  • With the value of the defined Registry Offset now displayed, use the Up/Down arrow
  • buttons to change the value if desired. In order for any change to be permanent, you must press the FAN button to store the change. Upon pressing the FAN button to store the change, a Cloud / Sun icon will begin to blink in the upper left of the display to indicate a change to the Registry of the HVAC partner device has been made.

  • If you desire to make additional changes to the current selected Registry or other Registry
  • a) Each press of the FC button returns to the previous Group: Key or Group: Key: Index level. Press the FC button as many times as required to back out to the desired Group: Key or Group: Key: Index. For example, if currently viewing Registry 9:1 (Group 9: Key 1) Parameter 8 value:

    b) When the desired level is reached, use the Up / Down arrow buttons to select the desired Group, Key, or Index value, then press the MODE button to view the value of the selected Group, Key, or Index value.

  • If no further changes are desired, press the FC button as many times as required to
  • back out through the Gr9 menus until Str (Store) is displayed. Pressing the FAN button again with Str displayed will Commit the registry and permanently store all changes. The e7w will RESET in order to store the changes and exit out of Parameter mode.

    Value

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    The following is a complete example of reading and changing a Group 9 Registry. Read Registry 9:1 Occupancy, Offset 8 Min_GuestOccupancyTimeout of the HVAC partner to the e7w. Change from the current value of 10 minutes to 15 minutes.

    Press FAN button to store the changes Use Up/Down button to set value to 8 , then press MODE Value changed to 15 Current Value is 10. Use Up arrow button to change value to 15 Press FAN button to store the new value. Cloud/Sun symbol blinks to indicate registry value has been changed

    Value Value Value Press F/C Button 4 times to exit out of rEG menus until Str (Store) appears on display

    Use Up/Down button to select Gr value ,then press

    Mode

    Use Up/Down button to select Key value ,then press

    Mode

    Parameter and value 0 be displayed. This is Registry 9:1 Offset 0 Press MODE

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    The following is a complete example of reading and changing a Group 7 Registry. Read Registry 7:3:1 Light Output, Offset 20 Minlevel of an X45RA Address 30. Lower the current value of 40 to 20. In order to read the X45RA, which is not the HVAC partner to the e7w, you will need to change the current e7w Partner Address (PA) of 14 to 30, make the change to the X45RA, then change the e7w back to the original address of the e7w HVAC partner (14).

    Press MODE Enter Service Mode and select PA parameter. Change value to 30 , press FAN to store change. e7w will beep and return to display PA Value

    Value Select rE6 parameter and press MODE Change Group value to 7 and press MODE Change Key value to 3 and press MODE Change Index value to 1 and press MODE

    Parameter and 0 will appear Change Parameter value to 20 and press MODE Current value of 40 is displayed. Change value to 20 and press FAN to store Value Value Cloud/Sun icon will blink indicating Registry value was changed. Press F/C button return to displaying Parameter value Press F/C button to exit back to Index (Idx) , Key and Group (Gr.) menus Value

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    Enter Service Mode and select PA parameter. Change value to 14 , press FAN to store change. e7w will beep and return to display PA

    Value Value

    Press F/C button to exit back to reG (rE6) and press F/C again to get Str (Store) on the display. Press FAN button to store the change. The e7w will RESET and exit Service Parameter Mode

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    PNG – Verifying Device Communication (PnG) Use the PnG (Ping) parameter to Ping a device with the defined address. This allows you to test, if the device is communicating directly with the e7w via RF, or if the device is communicating through S5 bus to an installed RF device. Ping all the installed devices from the e7w, while commissioning a room.

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select PnG.
  • Press MODE button. This action will display the PnG value and will be 000 by default.
  • Use the UP/DOWN arrow button to change the displayed value to the P5 address to be
  • pinged. For example, refer below figure which shows address 227.

  • Press the FAN button to start the Ping.
  • The e7w will constantly send 4 commands to read the below values from the target device until the FC key is pressed. A successful ping will show the following four parameter values in sequence:
  • Device Type Code
  • Major SW Version
  • Minor SW Version
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  • AGC Level of Pinged Device
  • If no replies are received for the read commands, the display will continue to show the P5 address to be pinged and Value.
  • Press the FC button to stop the Ping.
  • Press the FC twice button to return SERVICE MODE or press UP arrow button to
  • display next mode. Or Press the FC button twice to exit SERVICE MODE. RH – Measuring Room Humidity (rH) rH parameter is used to read and display measured room humidity via the e7w built-in humidity sensor.
  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select rH.
  • Press MODE button. This action display rH value (Relative Humidity percentage).
  • For example, 31% rH is displayed humidity percentage.

  • Press the FC button to return SERVICE MODE or press UP arrow button to display
  • next mode. Or

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    Press the FC button twice to exit SERVICE MODE RST – Resetting e7w (rSt) rSt parameter is used to reset the e7w, reboot the e7w back to Factory default settings or Reset a remote device.

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select rSt.
  • Press MODE button. This action displays default value 0.
  • Press UP/DOWN button to the select the reset value.
  • For reset value, refer below table: 0 Reset the e7w 255 Reboot the e7w back to factory default settings 1-240 Address of in-room device to Reset. The e7w will send a 420 reset command to this P5 address
  • Press the FAN button to execute the Reset.
  • Press the FC button to return SERVICE MODE or press UP arrow button to display
  • next mode. Or Press the FC button twice to exit SERVICE MODE. WAN – Verifying Wide Area Network (WAn) WAn mode is used to verify, if the Room Gateway device in the room is connected to the INNCOM Server via its associated B574/B578 Edge Router or B576 Floor Bridge. NOTE: This test mode only applies to a network or online installation
  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select WAn.
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  • Press MODE button to start the test.
  • don (Done) will briefly display, then the e7w broadcasts a Commissioning Request into the room. The device in the room with its Room Gateway function enabled then forwards the request to INNCOM server.
  • If the INNCOM server received and validated the commission request, it sends a
  • command back to the Room Gateway that contains the Room ID value. If the e7w receives this message that containing 5 digit Room ID value, it scrolls the value across its display to indicate the WAN test passed. If no Room ID or the incorrect Room ID value scrolls across the e7w display, the WAN test has failed. Refer to applicable troubleshooting documentation. Following are the possible reasons for a WAN test failure: • No device in the room is configured to be the Room Gwy or the Room Gateway device is not powered or configured correctly • The edge router or floor bridge the room communicates through which is not powered or is not configured correctly
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode. Or Press the FC button twice to exit SERVICE MODE. DOR – Verifying Door Position (dor) The dor parameter is used to verify room entry door position is being reported into the room. With the Door test initiated, the e7w will sound its buzzer when the door is open, and the LCD shows the number of times the door has changed the door position from closed to open.

    Note

    There are two conditions to be satisfied for door test: • There is device in the room that is monitoring and reporting door position via a 0x000281 Entry Door Open message such as an S541. RF.

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    • A device in the room that has its “P5 Door Server” enabled that reports a 0x0002981 “Door Server Reports Door is Open” when it sees the 0x000281 Entry Door Open message. This device will typically be the room HVAC controller (X47 or similar). The e7w watches for the 0x0002981 “Door Server Reports Door is Open” message for its door test.

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select dor.
  • Press MODE button. This action displays dor value (O is the default dor value displayed)
  • Open the room entry door. The following sequence should happen The device used for monitoring and reporting entry door position sends a 0x000281 Door open message to the e7w. a ) The device used for reporting entry door position sends a 0x000281 Door open message into the room b ) The door server in the room sends 0x0002981 Door Server Reports Door Open message into the room. c ) Upon seeing the 0x0002981 Door Server Reports Door Open, the e7w will sound its buzzer sound and increment the displayed door open count.

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  • Close the door, the e7w buzzer stops.
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode. Or Press the FC button twice to exit SERVICE MODE PIR – Verifying Motion Sensor (PIr) Use Plr motion sensor to ensure that e7w inbuilt motion sensor is functioning correctly and identifying good location of the e7w, for detecting guest movement in the room.
  • Enter SERVICE MODE.
  • Press UP/DOWN arrow buttons to select Plr.
  • Press MODE button. This action displays Plr value (O00 is the default Plr value displayed)
  • Walk sideways in the front of the thermostat, so that the PIR motion sensor can detect the occupancy.
  • When the PIR sensor detects guest movement in the room, the e7w plays a beep sound and
  • increments the detected motion count displayed.

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  • The PIr motion test is active for one minute, then automatically timeout.
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode. Or Press the FC button twice to exit SERVICE MODE WIN – Verifying Window Position (Win) Use Win to verify the monitored window position in the guestroom is reporting correctly.

    Note

    To perform window test, Following two conditions must be satisfied for window test: • A device in the room that is monitoring and reporting window position via a 0x0002A1 Window Open message • A device in the room that has its “P5 Window Server” enabled that reports a 0x0002B01 “Window Server Reports window is Open” for the e7w window test to work. The e7w watches for the0x0002B01 “Window Server Reports Window is Open” message for its window test.
  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select Win
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  • Press MODE button. This action display Win value (000 value displayed).
  • Open the monitored window. The following sequence should happen:
  • a ) The device used for monitoring and reporting window door position sends a 0x0002A1 Window Open message into the room. b ) The device in the room with its Window Server enabled sends a 0x0002B01 Window Server Reports window is Open message into the room. c ) Upon seeing the 0x0002B01 Window Server Reports Window Open, the e7w will sound its buzzer, display for 1 second, then increment and display the Window open count.

  • The e7w buzzer stops, when the window is closed. The window test automatically timeout
  • after one minute.
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode. Or Press the FC button twice to exit SERVICE MODE BND – Binding Auxiliary Devices (bnd) Use the bnd parameter to open a two minute bind window in a remote device. The typical use of this feature is to use the e7w to open the Bind Window in a PC502.4G or Evora RF Lock proxy, when binding the PC502/Evora and RF Lock. The PC502/Evora does not have a user interface to open its Bind Window, to configure PC502/Evora use e7w. NOTE: Before you start configuring bnd mode, you need configure Room ID, PAN ID and RF Channel in the e7w.
  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select Adr.
  • Press MODE button. This action displays Adr value.
  • Use the UP/DOWN arrow buttons to change the Adr value to target address. Set Adr value
  • to desired address (65 (Timelox locks installed) or 69 (Salto locks installed).)

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  • Press the FC button to return to Adr and “- - “on the display.
  • Press UP/DOWN arrow buttons to select the bnd parameter
  • Press MODE button. This action displays bnd value.
  • Use the UP / DOWN arrow buttons to change the value to the Address of the PC502, Evora
  • or device that is the RF lock proxy. The e7w will send the Open Bind Window command to this address in Step 9. Refer to the below example. A PC502.4G with address 227 is the lock proxy

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  • Press FAN button to make the e7w send an Open Bind window command to the defined
  • address from step 8. The command makes the target device to open a two minute bind window. You must complete the bind process within the 2 minutes.
  • Check the LED status on the PC502/Evora/RF Proxy device. It should start flashing
  • twice times per second, indicating it has opened its 2 minute bind window. If binding a Timelox lock, place the “Discover” RFID card in front of the lock, or if Salto, connect the 3 pin PPD cable to the lock to Bind the lock.
  • After, the Lock and Proxy were bound and the lock transferred its MAC address to the
  • PC502/Evora/RF Lock Proxy, the PC502/Evora/RF Lock Proxy will send 3 “sound buzzer” requests into the room, then and RESET. • NOTE: Any device capable of sounding, its buzzer should beep / buzz three times.
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE. NOTE: For more details, refer applicable commissioning document. VER – Verifying e7W Version (vEr) Use Ver mode to check the e7w firmware version.
  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select Ver (
  • ).

  • Press MODE button.
  • This action displays the four digits of the e7w Boot Loader version. bL will briefly be displayed, followed by the four digits of the Bootloader version.
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE.

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    PRR – Remote Motion Sensor (Prr) Use Prr mode to test the functionality of a PIR Motion sensor connected to an INNCOM room device, such as an X05B. For this test, the e7w looks for 0x000351 PIR Active and 0x000350 PIR In-Active messages being sent from the INNCOM in-room device with externally connected motion sensor.

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select Prr.
  • Press MODE button. This action displays Prr value.
  • Create the motion in view of the remote PIR device. The remote PIR device should send a 0x000351 when it senses motion and 0x000350, when the motion stops. When the e7w sense the 0x000351 followed by the 0x000350, it will increment the displayed count and a beep to indicate motion detection.

  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE.

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    BAU – e7w Battery Level (bAu) Use bAu mode to view the battery level of the 4 AA batteries installed in the e7w. The value is reported as a 0-255 value, which is scaled to the 0-6.4 VDC of 4 batteries, each with 1.6-volt AA battery.

    Note

    A battery level of 4 volts or less will cause the e7w to display a low battery symbol on its display indicating that the 4 AA batteries need replacement. This condition will also result in a low battery alarm in the INNcontrol software. Refer below image

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select bAu.
  • Press MODE button. This action displays bAu value, ranging from 0-255.
  • bAu Voltage (VDC) 255 6.4 239 6.0 199 5.0 159 4.0 119 3.0 Table 1: Voltage table
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE

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    SER – Service Parameter (Ser) Ser mode is used to execute “Run” menu parameters of the CBL32 partner device, such as a

    X47.

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select Ser.
  • Press MODE button. SEr and 0 displayed on e7w.
  • Use the UP/DOWN arrow buttons to change the displayed value to the desired Run
  • Parameter value listed in Parameter column in Table 1
  • Press the MODE button to view the value to use. Use the UP / DOWN arrow buttons to
  • select the desired value.
  • Press the FAN button to execute. The e7w will send a 0019100XX00YY command to the
  • address of its HVAC partner. XX = Run Parameter defined in Step 5 in Hex. YY = Value defined in step 5 that the selected Run parameter will execute in Hex For example, to make the HVAC partner execute Parameter 10 (ES-1 Key Function) with Value 5 (Copy Bootloader, IRA, and Appam banks to the connected ES-1 key):

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    Below is a trace capture of the e7w (13) sending the command to the HVAC Partner (14) to execute Run Menu 10 with value 5:

  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE

    Table 2: Run Parameter Value

    Value Value

    Change the desired Run Parameter value to 10 using the Up/Down buttons. Press MODE Change value to 5 using Up Arrow Press FAN button to execute

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    P5C – P5 Channel Parameter (P5C) Use P5c mode to view or set the P5 Channel of e7w. It is by default set as 1. All INNCOM devices have a P5 Channel setting that can be set from 1 to 7. This setting can be used to segregate devices so that only certain devices can communicate with other certain devices. To communicate with each other, the devices must be set to the same P5 Channel.

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select P5c.
  • Press MODE button. This action displays P5c value, ranging from 1-7.
  • Use the UP/DOWN arrow buttons to change the P5c value.
  • Press the FAN button to store the value. The e7w play beep sound.
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE PA – PA Partner Address Parameter (PA) Use PA mode to set default address used by the HVAC partner of the e7w. Any messages sent by the e7w are sent to this Address. If the e7w HVAC partner is configured with a different address, you must change the PA value to match that address. For example, if X47 with address 224 is used as the HVAC partner of e7w, then PA value should be changed to 224.
  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select PA.
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  • Press MODE button. This action displays PA value (14 displayed as default PA value).
  • Use the UP/DOWN arrow buttons to change the PA value.
  • Press the FAN button to store the value. The e7w play beep sound.
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE PI5 – Process Image Viewer Parameter (Pi5) Use Pi5 mode to read any Process Image (PI) offset value 0-31 from the HVAC partner device. The Pi5 Process Image viewer is an advanced feature intended to be used by an INNCOM technician for advanced troubleshooting.
  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select Pi5.
  • Press MODE button. This action displays Pi5 value of 0.
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  • Use the UP/DOWN arrow buttons to change the Pi5 offset value over the range 0-31. If
  • going up from 0, the displayed value will roll back to 0 after 31 is reached, if going down from 31, the displayed value will roll back to 31 after 0 is reached.
  • Press the FAN button to execute. The e7w sends a 0010000XX (XX=E0-FF) read Process
  • image offset read command to its defined HVAC partner address. • If a reply value is received from the HVAC partner, the Pi5 value is displayed in decimal format.

  • If no reply is received, the selected PI Offset value remains, and a warning triangle icon is
  • displayed ( ).

  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE.

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    E7W – e7w Address Parameter (E7W) The local address of e7w is by default 13 If required to change the e7w local address, use E7W parameter. You would need to change the e7w local address if it was required to have more than one e7w installed in the same room. Each e7w must have a unique local address.

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select E7W.
  • Press MODE button. This action displays E7W value.
  • Use the UP/DOWN arrow buttons to change the E7W value.
  • Press the FAN button to store the value. The e7w play beep sound.
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE OAT – Outside Air Temperature Parameter (oAt) Use the OAT menu to Enable or Disable the ability of the e7w to display outside air temperature. When the e7w is configured to display outside air temperature, it will only be displayed when the e7w has entered “dormant” mode following 5 seconds of no user interaction with the e7w. There must be an outside temperature sensor installed and the Inncom Server software configured to report the outside temperature to the guest rooms.

    E7

    A

    E7

    A

    Value13

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  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select OAT.
  • Press MODE button. By default, the ability of the e7w to display outside air temperature is
  • disabled and “n” (no) will displayed. To enable, press the UP arrow button to change the “n” to “y” and press the FAN button to store the change. The e7w will beep and return to the main OAT menu.

  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode
  • With OAT enabled , anytime the e7w enters “dormant” mode, the measured outside
  • temperature will be displayed above the target temperature.

  • To disable the displaying outside air temperature on the e7w, when in “dormant” mode,
  • repeat above steps 1-4, but in step 3 change the displayed “y” value to “n” value and press the Fan button to store the change.

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    PFt – e7w PIR Motion Sensor Filter (PFt) Use the PFt parameter to adjust the sensitivity of the e7w built in PIR motion sensor.

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select PFt
  • Press MODE to view the value. The value can between 1 and 4.
  • Disable PIR filter and apply no filtering to the signal from the PIR sensor.
  • Report detected motion only after 2 PIR sensor detections occur.
  • Report detected motion only after 3 PIR sensor detections occur.
  • Report detected motion only after 5 PIR sensor detections occur.
  • Use the UP/DOWN arrow buttons to select the desired value.
  • Press the FAN button to store the change. The e7w will beep
  • Press the FC button to return SERVICE MODE or press UP arrow button to display next
  • mode Or Press the FC button twice to exit SERVICE MODE CTR – Contractor Mode Parameter (Ctr) Contractor mode allows conditioning a space during the construction phase to a defined set temperature and locking out the key-pad to prevent tampering. Follow the below steps to enter and activate Contractor Mode:
  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select Ctr.
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  • Press MODE button. This action display “- “.
  • Use UP/DOWN arrow buttons to select the target temperature (range from Off, 65 to 80
  • F), that will be maintained by the e7w, while in contractor mode.

  • Press FAN to continue.
  • The display scrolls the set temperature and the unit beeps to confirm the set value.
  • Press the FC button twice to exit SERVICE MODE
  • The unit displays the target, measured temperature, and an alert icon to indicate Contractor mode is active. After 5 seconds, just the locked target temperature and the alert icon will be displayed.

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    Press any key to change set temperature, fan speed or mode and you will see that the ability to change these values are locked out. To exit CONTRACTOR MODE

  • Enter SERVICE MODE
  • Press UP/DOWN arrow buttons to select Ctr “- - “
  • Press MODE button. This action displays “- “and Value.
  • Press FAN button to turn off CONTRACTOR MODE. After turning off CONTRACTOR
  • MODE e7w play beep sound.
  • Press the FC button twice to exit SERVICE MODE
  • The alert icon should clear

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    Binding and Testing RF Locks Using e7w Saflok RF Locks

  • Verify the Inncom Room Gateway / Saflok Proxy device is configured to support Saflok. Either
  • verify the software created for the Inncom Proxy has default support to be the Saflok RF Lock Proxy or activate the applicable I/O Map in the device to configure it to be the Saflok RF Lock proxy. If using a generic “Shelf” software in the Saflok Proxy, I/O Map 67 configures it to support Saflok.
  • First, Un-Bind the T596.RF module in the lock. The T596.RF module MUST be un-bound as
  • the first step. Hold the RF Disable RFID key in front of the receiver window on the outside of the lock for 1-2 seconds. You should see the following LED pattern on the lock if it correctly un-binds: ➢ Lock Green LED flashes 2 times ➢ Lock Yellow LED Flashes 3 times ➢ After 5 seconds the Lock Red LED flashes 6 times The lock NO LONGER SUPPORTS Inncom functionality and will no longer report Ingress or Egress messages when the door is opened or closed.
  • Enter service parameter mode on the e7w
  • Set the desired Room ID, RF Channel, and PAN ID into the e7w that the particular Inncom
  • Proxy /Room Gateway (typically a PC502.4G) and lock should be using for the particular room.
  • On the e7w, go to the Adr (Address Teach) parameter and press Mode to view the value.
  • Change the displayed value to 67, then press the Fan button, Bnd will appear on the e7w display. Do nothing else on the e7w.
  • Hold the RF Enable RFID key card in front of the window on the outside of the lock for 1-2
  • seconds to start the binding process. The following sequence should occur: • The lock shows the following LED patterns if it processed the card: ➢ Lock Green LED flashes 1 time ➢ Lock Yellow LED flashes 3 times • The lock sends a Bind Request and a “sound buzzer” requests to make the e7w beep • The e7w upon seeing the Bind Request sends a Bind Offer toward the lock • If the lock received and processed the Bind Offer it: ➢ Flashes the Green LED 6 times ➢ Writes the RF parameters from the thermostat Bind Offer into the T596 radio ➢ Resets
  • Perform a Door Test from the e7w (dor test as covered earlier in this document). Open and
  • close the Door and verify the Lock is reporting door open / close.

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    Timelox RF Locks

  • Verify the Inncom Room Gateway / Timelox Proxy device is configured to support Timelox.
  • Either verify the software created for the Inncom Proxy has default support to be the Timelox RF Lock Proxy or activate the applicable I/O Map in the device to configure it to be the Timelox RF Lock proxy. If using a generic “Shelf” software in the Timelox Proxy, I/O Map 65 configures it to support Timelox. It is assumed that a PC502.4G is being used as the Timelox RF Lock proxy device for this procedure.
  • Enter service parameter mode on the e7w
  • Set the desired Room ID, RF Channel, and PAN ID into the e7w that the particular Inncom
  • Proxy /Room Gateway (typically a PC502.4G) and lock should be using for the particular room.
  • On the e7w, go to the Adr (Address Teach) parameter and press Mode to view the value.
  • Change the displayed value to 65, then press the FC button to return back to Adr on the display.
  • Go to the e7w bnd menu option and press the Mode button.
  • Use the Up/Down arrow buttons to set the value to the address of the device being used as
  • the Timelox RF Lock Proxy. This will typically be a PC502, address 227, if using an e7w. However, consult applicable documentation.
  • Press the Fan button on the e7w to make, it sends a 0x00113 Open Bind Window command
  • to the address defined in step 6. The PC502 will open a 2 minute bind window, waiting to see a bind request from the lock.
  • Hold the Timelox "Discovery" RFID key card in front of the window on the outside of the lock
  • for 1-2 seconds. • The lock should rapidly flash the Green LED 2 times. • The lock will broadcast a Bind request message that contains the MAC address of the lock. • If the PC502 saw the Bind request from the lock, it will respond to the lock with a Bind Offer telling the lock the RF parameters to adopt. It will also send a Sound Buzzer message making the e7w beep 3 times, create Registry 193:8:1 to store the lock’s MAC address and finally RESET. This indicates Binding is complete.
  • Perform a Door Test from the e7w (dor test as covered earlier in this document). Open and
  • close the Door and verify the Lock is reporting door open / close. You may need to wait 20-30 seconds to allow the PC502/Inncom proxy device to fully startup following the reset before performing the door test.

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    Salto RF Locks

  • Verify the Inncom Room Gateway / Timelox Proxy device is configured to support Salto. Either
  • verify the software created for the Inncom Proxy has default support to be the Salto RF Lock Proxy or activate the applicable I/O Map in the device to configure it to be the Salto RF Lock proxy. If using a generic “Shelf” software in the Salto Proxy, I/O Map 69 configures it to support Salto. It is assumed that a PC502.4G is being used as the Salto RF Lock proxy device for this procedure.
  • Enter service parameter mode on the e7w
  • Set the desired Room ID, RF Channel, and PAN ID into the e7w that the particular Inncom
  • Proxy /Room Gateway (typically a PC502.4G) and lock should be using for the particular room.
  • On the e7w, go to the Adr (Address Teach) parameter and press Mode to view the value.
  • Change the displayed value to 69, then press the F/C button to return back to Adr on the display.
  • Go to the e7w bnd menu option and press the Mode button.
  • Use the Up/Down arrow buttons to set the value to the address of the device being used as
  • the Salto RF Lock Proxy. This will typically be a PC502, Address 227, if using an e7w. However, consult applicable documentation.
  • Press the Fan button on the e7w to make it send a 0x00113 Open Bind Window command to
  • the address defined in step 6. The PC502 will open a 2 minute bind window, waiting to see a bind request from the lock.
  • On the Salto handheld PPD Tool, select “Update Locks” from the PPD menu and insert the 3
  • pin cable (with the arrow pointing up) into the 3 pin socket on the lock.
  • A Green light will appear on the lock face. Remove the 3 pin PPD cable from the lock.
  • • The lock will beep and send a bind request message that contains the network MAC address of the lock • The lock should rapidly flash the Green LED 2 times. • If the PC502 saw the Bind request from the lock, it will respond to the lock with a Bind Offer telling the lock the RF parameters to adopt. It will also send a Sound Buzzer message making the e7w beep 3 times and create Registry 193:8:1 to store the lock’s MAC address and finally RESET. This indicates Binding is complete.
  • Perform a Door Test from the e7w (dor test as covered earlier in this document). Open and
  • close the Door and verify the Lock is reporting door open / close. You may need to wait 2-3 minutes to allow the PC502/Inncom proxy device to fully startup following the reset before performing the door test.

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    Firmware Upgrade NOTE: While updating the firmware, make sure the device and the PC is connected with the USB or UART cable. Sometimes, the operator not able to decide, if the device is in firmware state or in the security bootloader state. Therefore, the device allowed to be in both state when updating the firmware. Follow the steps below to upgrade e7w firmware:

  • Open EngINN tool and click Select File to load the new firmware file.
  • Click Connect button. EngINN tool opens the COM port with baud rate 115200.
  • EngINN sends Start OTW command to the device and get ready for ECDH negotiation process.

  • The device receives the Start OTW command and start the ECDH negotiation process.
  • When the process finishes, EngINN shows the connection status. EngINN now has gotten the AES key and can decide if the device is in firmware state or security bootloader state.

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  • Click Write Firmware. This action starts firmware upgrade.
  • This action completes upgrade. After all of the selected firmware is updated. EngINN tool sends End OTW command to the e7w to indicate, that the OTW process is finished. After receiving the End OTW command, the e7w reply an acknowledgement to EngINN and restart. After the EngINN receives the acknowledgement, it displays firmware update success.

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    The material in this document is for information purposes only. The content and the product described are subject to change without notice. Honeywell makes no representations or warranties with respect to this document. In no event shall Honeywell be liable for technical or editorial omissions or mistakes in this document, nor shall it be liable for any damages, direct or incidental, arising out of or related to the use of this document. No part of this document may be reproduced in any form or by any means without prior written permission from Honeywell.

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