HP Deskjet F4200 All...

Basics Guide HP Deskjet F4200 All-in-One series

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Contents 1 HP All-in-One overview The HP All-in-One at a glance....................................................................................................2 Control panel buttons.................................................................................................................3 Status light overview...................................................................................................................4 Load originals for scanning and copying....................................................................................5 Make a copy...............................................................................................................................6 Scan an original..........................................................................................................................6 2 Troubleshooting and support Uninstall and reinstall the software.............................................................................................7 Hardware setup troubleshooting.................................................................................................7 Clear paper jams......................................................................................................................10 Print cartridge troubleshooting..................................................................................................10 Find more information...............................................................................................................10 Setup Guide........................................................................................................................10 Onscreen Help....................................................................................................................10 HP Web site........................................................................................................................11 HP support................................................................................................................................11 HP support by phone..........................................................................................................11 Phone support period...................................................................................................11 After the phone support period.....................................................................................11 Before calling HP Support..................................................................................................11 Technical information...............................................................................................................11 System requirements..........................................................................................................12 Paper specifications...........................................................................................................12 Physical specifications........................................................................................................12 Power specifications...........................................................................................................12 Environmental specifications..............................................................................................12 Regulatory notices..............................................................................................................12 Regulatory model identification number.......................................................................12 Warranty.............................................................................................................................13 1 Contents

1 HP All-in-One overview The HP Deskjet F4200 All-in-One series is a versatile device that gives you easy-to-use copying, scanning, and printing. For information about the full range of features and functions, see the onscreen Help. The HP All-in-One at a glance Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection*

Control panel buttons Label Icon Name and Description 1 Ink Level lights: Show ink level information for each print cartridge, four for the tri-color cartridge and four for the black cartridge. Check Print Cartridge lights: Indicates the need to reinsert the specified print cartridge, replace the print cartridge, or close the print cartridge door. The Black ink icon light indicates that the problem is with the black print cartridge, and the Color ink icon light indicates that the problem is with the tri-color print cartridge. 2 Scan: Starts scanning the original currently on the glass. A Scan button press is ignored if the HP All-in-One is busy with any other job. The Scan button functions only when the computer is on. 3 Paper Selection: Changes the paper type setting to either plain, large photo, or small photo paper. Make sure the appropriate paper type is loaded in the input tray. The default paper type setting is Plain. The Paper Selection lights indicate the currently selected paper size and type. 4 Resize to Fit / Fit to Page: Scales the original to the maximum size to fit within the margins of the selected paper size for copying. 5 Start Copy Black: Starts a black-and-white copy job. Press this button multiple times to specify multiple black copies. The printer will start printing shortly after the number of copies have been selected. The number of copies to be printed is shown to the right of this button. 6 Start Copy Color: Starts a color copy job. Press this button multiple times to specify multiple color copies. The printer will start printing shortly after the number of copies have been selected. The number of copies to be printed is shown to the right of this button. Control panel buttons 3 HP All-in-One overview

Label Icon Name and Description 7 Resume: Instructs the HP All-in-One to continue after a problem is solved. A blinking Resume light next to the Resume button indicates the need to load paper or clear a paper jam. 8 Cancel: Stops a print, copy, or scan job. 9 On: Turns the HP All-in-One on or off. The On button is lit when the HP All- in-One is powered on. Status light overview Several indicator lights inform you of the status of the HP All-in-One. Label Description 1 Ink Level lights 2 Check Print Cartridge lights 3 Paper Selection lights (for the Paper Selection button) 4 Resize to Fit / Fit to Page light 5 Resume light 6 On light The following table describes common situations and explains what the lights mean. Chapter 1 (continued) 4 HP All-in-One overview HP All-in-One overview

Light status What it means All lights are off. The HP All-in-One is turned off. Press the On button to turn on the product. The On light is blinking. The HP All-in-One is busy printing, scanning, copying, or aligning the print cartridges. The On light blinks quickly for 3 seconds and then is on steady. You pressed a button while the HP All-in-One is already busy printing, scanning, copying, or aligning the print cartridges. The On light blinks for 20 seconds and then is steady. You pressed the Scan button and there was no response from the computer. The Resume light is blinking. • The HP All-in-One is out of paper. • The HP All-in-One has a paper jam. The Check Print Cartridge light is blinking. • The print cartridge door is open. • The print cartridges are missing or not seated correctly. • The tape was not removed from the print cartridge. • The print cartridge is not intended for use in this HP All-in-One. • The print cartridge might be defective. The On, Resume, and Check Print Cartridge lights are blinking. Scanner failure. Turn off the HP All-in-One, then turn it on again. If the problem persists, contact HP Support. The Resume and Check Print Cartridge lights are blinking. The print cartridge carriage is stalled. All lights are blinking. The HP All-in-One has a fatal error.

Tip:

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Tip:

2 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues and some operational topics. For more troubleshooting information, see the onscreen Help. Many issues are caused when the product is connected to the computer using a USB cable before the HP Photosmart software is installed on the computer. If you connected the product to your computer before the software installation screen prompts you to do so, you must follow these steps: To troubleshoot software installation

Caution:

Note:

The product will not turn on Solution • Make sure the power cord is firmly connected to both the product and the power adapter. Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Power outlet • If you are using a power strip, make sure the power strip is on. Or, try plugging the product directly into a power outlet. • Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. • If you plugged the product into a switched outlet, make sure the outlet is switched on. If it is switched to on but still does not work, then there might be a problem with the power outlet. Cause: The product was not being used with the power cord it was shipped with. Solution: The product might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the product to turn on. If you press the On button again during this time, you might turn the product off.

Caution:

For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One. The HP All-in-One does not print Solution: If the product and computer are not communicating with each other, try the following: • Look at the On button located on the product. If it is not lit, the product is turned off. Make sure the power cord is firmly connected to both the product and the power adapter and plugged into a power outlet. Press the On button to turn on the product. • Make sure the print cartridges are installed. • Make sure you have paper loaded in the input tray. • Make sure that the product does not have a paper jam. • Check that the print carriage is not jammed. Open the front access door to access the print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turn the product off and then turn it on again. • Print a test page to see if the product can print and is communicating with the computer. For more information, see the onscreen Help. • Make sure that the print queue is not paused. If it is, choose the appropriate setting to resume printing. For more information about accessing the print queue, see the documentation that came with the operating system installed on your computer. • Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length. • Make sure your computer is USB ready and that you are using a supported operating system. For more information, see the Readme file. • Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the product off and then on again. Hardware setup troubleshooting 9 Troubleshooting and support

• If you are connecting the product through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. • Check other printers or scanners. You might need to disconnect older products from your computer. • Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer. Turn the product off and then on again. • After you check the connections, try restarting your computer. Turn the product off and then on again. • If necessary, remove and then install the software you installed with the product again. For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One. Clear paper jams For information about clearing a paper jam, see the onscreen Help. For instructions on accessing the onscreen Help, see “Onscreen Help” on page 10. Print cartridge troubleshooting For information about troubleshooting print cartridges, see the onscreen Help. For instructions on accessing the onscreen Help, see “Onscreen Help” on page 10. Find more information A variety of resources, both printed and onscreen, provide information about setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up your HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see “Troubleshooting and support” on page 7 in this guide. Onscreen Help The onscreen Help provides detailed instructions on features of your HP All-in-One that are not described in this guide, including features that are only available using the software you installed with your HP All-in-One. The onscreen help also provides regulatory and enviornmental information. Chapter 2 10 Troubleshooting and support Troubleshooting and support

To access the onscreen Help • Windows: Click Start > All Programs > HP > Deskjet F4200 All-In-One series > Help. To install the onscreen Help, insert the software CD in your computer and follow the onscreen instructions. • Macintosh: Click Help > Mac Help > Library > HP Product Help. HP Web site If you have Internet access, you can get help and support from the HP Web site at www.hp.com/ support. This Web site offers technical support, drivers, supplies, and ordering information. HP support You can contact HP Support by phone and online. Support options and availability vary by product, country/region, and language. HP support by phone For a list of support phone numbers, see the inside back cover of this guide. Support options and availability vary by product, country/region, and language. Phone support period One year of phone support is available in Latin America (including Mexico). To determine the duration of phone support in North America, Eastern Europe, the Middle East, Asia Pacific, and Africa, go to www.hp.com/support. Standard phone company charges apply. After the phone support period After the phone support period, help is available from HP at an additional cost. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. Before calling HP Support

System requirements Software system requirements are located in the Readme file. Paper specifications • Input tray capacity: Plain paper sheets: Up to 80 (65-90 gsm (16-24 lb.) paper) • Output tray capacity: Plain paper sheets: Up to 50 (65-90 gsm (16-24 lb.) paper)

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Warranty A. Extent of limited warranty

a. Improper maintenance or modification;

b. Software, media, parts, or supplies not provided or supported by HP;

c. Operation outside the product's specifications;

d. Unauthorized modification or misuse.

Purpose.

Such Damages.

a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer

(e.g., the United Kingdom);

b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.

Applicable To The Sale Of The Hp Products To Such Customers.

on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year unless otherwise stated Technical information 13 Troubleshooting and support

Chapter 2 14 Troubleshooting and support Troubleshooting and support