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Common questions
Common Questions
49 totalWhat does the blinking Paper light mean on the HP LaserJet M207e-M212e?
The Paper light blinks when the printer is out of paper or when there is a paper jam. You will need to either reload paper or clear the jam to resolve the issue. (Page 2)
What does the blinking Cartridge light mean on the HP LaserJet M207e-M212e?
The Cartridge light blinks when the cartridge needs attention. You should inspect or replace the cartridge to resolve the issue. (Page 2)
What do the different status light colors mean on the HP LaserJet M207e-M212e?
The status lights indicate different printer states: pulsing purple means the printer is in wireless setup mode (lasts 2 hours after first power-on), pulsing blue means it is connecting to a network, solid light blue means connected and ready for use, solid amber means there is a problem, and pulsing green means the printer is updating or busy. For problems indicated by a solid amber light, check the HP Smart app for troubleshooting information. (Page 2)
What does the Paper light blinking mean on the HP LaserJet M207e-M212e?
The Paper light blinks when the printer is out of paper or when there is a paper jam. You should check the paper tray and clear any jams to resolve this issue. (Page 2)
What does the Cartridge light blinking mean on the HP LaserJet M207e-M212e?
The Cartridge light blinks when the cartridge needs attention. You should inspect the toner cartridge and take appropriate action, such as replacing or reseating it. (Page 2)
Can I set up my HP LaserJet M207e-M212e using a USB cable?
Printers with a label covering the USB port must be set up using HP Smart and an Internet connection — USB cannot be used for initial setup. After setup is complete, you can print using a USB cable if needed, but the printer must also remain connected to the Internet. (Page 2)
Show 43 more questions
How do I restart Wi-Fi setup mode if it has timed out on the HP LaserJet M207e-M212e?
How long does the wireless setup mode last on the HP LaserJet M207e-M212e?
Why can't my computer find the HP LaserJet M207e-M212e printer during setup when connected to a VPN?
What should I do if my computer is connected via Ethernet and I cannot find the printer during Wi-Fi setup?
Why does my mobile device need Bluetooth and location services enabled to set up the HP LaserJet M207e-M212e?
How do I print a summary of my HP LaserJet M207e-M212e printer settings and status?
What does the solid amber status light mean on the HP LaserJet M207e-M212e?
How do I restart Wi-Fi setup mode if the printer's wireless setup mode has timed out?
Why can't the HP Smart software find my printer during setup when I'm connected to a VPN?
What should I do if my computer is connected via Ethernet and the HP Smart software cannot find my printer during setup?
Why does the HP LaserJet M207e-M212e show a pulsing purple status light?
What does a pulsing green status light indicate on the HP LaserJet M207e-M212e?
Why does the HP Smart software fail to find my printer when setting up from a mobile device?
What does it mean when the wireless light is blinking blue?
How do I restart the Wi-Fi setup mode if it times out?
Why can't I use USB for the initial setup of this printer?
What should I do if my computer is too far from the printer during setup?
What does a solid amber status light indicate?
Why should I disconnect from my VPN before installing HP Smart?
What should I enable on my mobile device to help find the printer during setup?
What does the paper light blinking indicate?
How long does the wireless setup mode last after first turning on the printer?
What does it mean when the status light is pulsing green?
Why can't I use a USB cable to set up my HP LaserJet M207e printer?
What should I do if the paper light is blinking?
How long does the wireless setup mode last on my new printer?
My computer is connected through Ethernet and won't find the printer during setup. What should I do?
My mobile device can't find the printer during setup. What settings do I need to enable?
My wireless light is not blinking blue during setup. How do I restart Wi-Fi setup mode?
I'm using a VPN connection and HP Smart won't install. How can I fix this?
What should I do if I'm too far from the printer and can't establish a Wi-Fi connection?
What does it mean when the wireless light is pulsing purple?
What does the solid amber status light mean?
Can I use a USB cable to set up my HP LaserJet M207e/M212e printer?
What should I do if my computer is too far from the printer during setup?
What does the cartridge light indicate?
What do the different colored lights on the control panel mean?
Why can't I install HP Smart software when connected to a VPN?
If my computer is connected by Ethernet, how should I set up the printer?
How do I restart the Wi-Fi setup mode if it times out?
What does the paper light indicate?
Where can I find more information about printer lights and error codes?
Do I need to enable Bluetooth and location services to set up my printer with a mobile device?
Full Manual
8 pages
Guide de référence Guía de referencia HP LaserJet M207e-M212e series Reference Guide
2 Control panel Wireless button Information button/light Press to print a summatry of printer settings and status. Resume button/light Press when lit to continue a job. Cancel button/light Power button Paper light Blinks when out of paper or paper is jammed. Cartridge light Blinks when cartridge needs attention. Wireless light Blinks when connecting. Lit when connected. Status lights Pulsing purple Wireless setup mode. Lasts for 2 hours after first turning on printer. See “Help and tips for Wi-Fi and connectivity”. Pulsing blue Connecting to network Solid light blue Connected/ready for use Solid amber Problem. Check the HP Smart app for troubleshooting information. Pulsing green Updating or busy Do not use USB for setup Printers with a label covering the USB port must be set up with HP Smart and an Internet connection. After setup, you can print using a USB cable if needed, but the printer must also remain connected to the Internet. For more information on lights and errors, visit hp.com/support/ljM207e English
English 3 Help and tips for Wi-Fi and connectivity If the software is unable to find your printer during setup, check the following conditions to resolve the issue. Potential Issue Solution Printer Wi-Fi setup mode timed out If the Wireless light is not blinking blue, the printer might not be in Wi-Fi setup mode. Restart setup mode:
4 Panneau de commande Bouton Sansfil Bouton/Voyant Informations Appuyez sur le bouton pour imprimer un résumé des paramètres et de l'état de l'imprimante. Bouton/Voyant Reprendre Appuyez sur le bouton lorsqu'il est allumé pour poursuivre un travail. Bouton/Voyant Annuler Bouton d'alimentation Voyant Papier Clignote en cas de papier épuisé ou de bourrage papier. Voyant Cartouche Clignote lorsqu'une cartouche nécessite votre attention. Voyant Sans fil Clignote à la connexion. Est allumé en fixe une fois la connexion établie. Voyants d'état Violet clignotant Mode Configuration sans fil. Dure 2 heures après la première sous tension de l'imprimante. Consultez la section "Aide et conseils pour le Wi-Fi et la connectivité". Bleu clignotant Connexion au réseau. Bleu clair fixe Connecté/prêt à fonctionner. Orange continu Problème. Consultez l'application HP Smart pour obtenir des informations de dépannage. Vert pulsé Mise à jour en cours ou occupé. Pour plus d'informations sur les voyants et les erreurs, visitez le site hp.com/support/ljM207e N›utilisez pas le port USB pour la configuration Les imprimantes dotées d’une étiquette recouvrant le port USB doivent être configurées avec HP Smart et une connexion Internet. Après la configuration, vous pouvez imprimer à l’aide d’un câble USB si nécessaire, toutefois l’imprimante doit rester connectée à Internet. Français
Français 5 Aide et conseils pour le Wi-Fi et la connectivité Si logiciel ne parvient pas à trouver votre imprimante pendant la configuration, vérifiez les conditions suivantes pour résoudre le problème. Les informations contenues dans ce document peuvent faire l’objet de modifications sans préavis. Problème potentiel Solution Délai dépassé du mode de configuration du Wi-Fi de l’imprimante Si le voyant d’état n’est pas allumé en violet, cela signifie que l’imprimante n’est peut-être pas en mode de configuration du Wi-Fi. Pour redémarrer le mode de configuration:
6 Panel de control Botón de conexión inalámbrica Botón/indicador luminoso de información Pulse este botón para imprimir un resumen de la configuración y el estado de la impresora. Botón/indicador luminoso Reanudar Pulse este botón cuando se ilumine para continuar un trabajo. Botón/indicador luminoso Cancelar Botón de encendido Indicador luminoso de Papel Parpadea cuando se agota o atasca el papel. Botón/indicador luminoso de cartucho Parpadea cuando el cartucho requiere atención. Indicador luminoso de conexión inalámbrica Parpadea cuando se está conectando. Se ilumina fijo cuando está conectada. Indicadores luminosos de estado Morado intermitente Modo de configuración inalámbrica. Dura 2 horas después del primer encendido de la impresora. Consulte "Ayuda y consejos para la Wi-Fi y la conexión". Azul intermitente Conectando a la red Azul claro fijo Conectada/lista para utilizar Ámbar fijo Problema. Consulte la aplicación HP Smart para obtener información de solución de problemas. Verde intermitente Actualizando u ocupada Para obtener más información sobre los indicadores luminosos y los errores, visite hp.com/support/ljM207e No utilice USB para la configuración Las impresoras que presentan una etiqueta que cubre el puerto USB deben configurarse con HP Smart y una conexión a Internet. Una vez que haya finalizado la configuración, podrá imprimir utilizando un cable USB si es necesario; no obstante, la impresora debe seguir conectada a Internet. Español
Español 7 Ayuda y consejos para la Wi-Fi y la conexión Si el software no detecta su impresora durante la configuración, compruebe las siguientes condiciones para resolver el problema. La información que contiene este documento está sujeta a cambios sin previo aviso. Posible problema Solución El modo de configuración Wi-Fi de la impresora se ha agotado Si el indicador luminoso Inalámbrica no parpadea de color azul, es posible que la impresora no esté en modo de configuración Wi-Fi. Reinicie el modo de configuración:
para salir del modo de suspensión.
