Printers Error Codes

150 error codes across 3 brands. Find your code, what it means, and how to fix it.

HP

116 codes
13.20

Paper jam in the fuser area — paper is stuck in the fuser assembly.

13.JJ.NT Jam In Tray 1

Paper jam detected in tray 1.

13.JJ.NT Jam In Tray X

Paper jam detected in specified tray.

20 Insufficient Memory

Memory overflow or insufficient memory available for processing the print job.

22 Parallel I/O Buffer Over

Parallel input/output buffer overflow error.

22 Serial I/O Buffer Over

Serial input/output buffer overflow error.

22 USB I/O Buffer Overflow

USB input/output buffer overflow error.

40 Bad Serial Trans

Bad serial transmission error indicating communication problem.

403

Forbidden - Access denied to the requested resource.

41.3 Unexpected Size Tray

Unexpected paper size detected in specified tray.

41.X Printer Error

Temporary engine error - generic printer error with specific error code.

50.011 Fuser High Temperature

Fuser assembly has reached excessively high temperature.

50.4

Fuser error — the fuser unit has encountered a malfunction.

51.X Printer Error

Bad beam detect error - laser/scanner optical path problem.

52.X Printer Error

Scanner error - laser scanner assembly malfunction.

9dbed54c6e117d93

Ray ID diagnostic identifier for the security challenge event.

A small splash of light blue in the center of the bar

The printer is in sleep mode, and is connected to a Wi-Fi network.

A small splash of white light in the center of the bar

The printer is in sleep mode, and is not connected to a Wi-Fi network.

All LEDs solid on

Fatal error - all control panel LEDs are solid on.

Attention LED blinking

Attention light is blinking indicating a warning or error condition.

Attention light and Document icon blinking

No paper detected in input tray. The printer is waiting for paper to be loaded.

Attention light and Printhead icons blinking

Printhead error. One or both printheads are missing, installed incorrectly, incompatible, or still have protective plugs/tape.

Attention light on with E7 and Ink icons blinking

One or more ink tanks are out of ink. Ink tank(s) are completely empty and printing cannot continue.

Attention light on with Ink icons blinking and Resume light on

One or more ink tanks are very low on ink. Ink level is critically low.

Attention: door open, no print cartridge, or media jam

The printer is in an error state that requires operator intervention due to an open door, missing cartridge, or media jam.

Blue light pulses at the center, grows outward, and then shrinks back in, repeating

The printer is trying to connect to a Wi-Fi network.

Both lights are off

The printer is powered off or not receiving power.

Cartridge is very low

Toner cartridge level is critically low — cartridge is nearly empty.

Cartridge light blinks

Cartridge needs attention.

Cleaning mode

A cleaning page is printing.

Cleaning...

Printer is cleaning — automatic maintenance cycle in progress.

Close Top Cover

Top cover of the printer is open.

Door is open

Printer cover or door is not fully secured — prevents operation.

E + number

Error code displayed on the printer control panel indicating a printer malfunction or problem.

E0

Paper is jammed in the printer.

E1

Paper Jam — paper is stuck in the printer's paper path.

E2

Toner Cartridge Error — issue detected with the toner cartridge.

E3

Low Paper — paper level in the input tray is low.

E4

Toner cartridge is very low on toner and may soon need replacement.

E5

The scanner is not working. The scanner component has failed or is not responding.

E6

The printer is in an error state. A general printer error has occurred.

E7

One or more ink tanks are out of ink. The printer has detected that one or more ink cartridges are empty.

E8

Fatal error. A critical printer malfunction has occurred.

E9

Firmware update error. The printer firmware update has failed.

Error Code 01

Initialization or startup process in progress.

Error Code 02

Printer is ready with no job activity.

Error Code 03

Printer is processing or receiving data.

Error Code 04

Manual feed or continuable error.

Error Code 05

Attention required due to hardware or supply issue.

Error Code 06

Fatal error requiring device restart.

Ethernet icon blinking

The printer is connected to an active Ethernet cable, but is not connected to a network.

Ethernet icon on

The printer is connected to the network through a wired Ethernet connection.

Fast blinking light

Wireless error detected.

Fatal error

A fatal error has occurred in the printer.

Go LED solid and Attention LED blinking

Continuable error condition - Go LED solid indicates ability to continue, Attention LED blinking indicates error.

Green light pulses

The printer is turning on or off, or doing a firmware update.

Green light pulses in the center, and extends outwards as blue, repeating

The printer is identifying itself, when triggered by an iOS device through Printer Settings.

H1

Printing on both sides manually — waiting for user to load pages for the second side.

Incompatible cartridge

Incompatible toner cartridge detected — cartridge is not compatible with this printer model.

Initializing...

Printer is initializing — normal startup process in progress.

Ink Alert light on

Indicates low ink level or cartridge problems.

Ink Cartridge Error

The printer has detected an issue with one or more ink cartridges.

Install cartridge

No toner cartridge installed — printer requires a cartridge to operate.

Install Toner Cartridge

Print cartridge (toner) is missing or not installed.

Jam in cartridge area

Paper jam detected in the toner cartridge area — paper is stuck in the printing mechanism.

Jam in tray 1

Paper jam detected in tray 1 — paper is stuck in the feed mechanism.

LEDs cycle

LEDs are cycling through different states indicating normal operation transitions.

Load Paper

Paper tray is empty — printer requires paper to be loaded.

Load Tray XX [Type] [Size]

Paper has run out in the specified tray and needs to be reloaded.

Manual Duplex

Manual duplex printing required — printer needs paper reloaded for double-sided printing.

Manual Feed

Manual paper feeding required — printer is requesting manual paper placement.

Number Counter blinking A with Attention and Resume lights blinking

Printheads alignment failed. The alignment process did not complete successfully.

Number Counter shows A

Printheads alignment in progress or completed. The printer is performing printhead alignment.

Number Counter shows blinking A

Printheads alignment scanning in progress. The printer is scanning the alignment page.

One or more Ink icons on with Resume light on

One or more ink tanks are low on ink. Ink level is below normal but not empty.

Out of memory

The printer is out of memory.

Paper Jam

Paper has become stuck inside the printer during operation.

Paper Jam

Paper has become jammed inside the printer and is blocking normal operation.

Paper light blinks

Paper is out or jammed in the printer.

Paper problem display

Display indicates a paper-related issue such as jam or empty paper tray.

Power button light blinking

The printer is turning on or off, or processing a job.

Power button light fast blinking

The printer is in an error state or the ink access door is open.

Printer initialization

The printer is initializing.

Printing... Cool down mode

Printer is in cool down mode during printing — temperature regulation in progress.

Processing data

The printer is receiving or processing data.

Protected cartridge

Protected toner cartridge detected — cartridge is write-protected.

Purple light pulses on the bar, repeating

The printer is in Wi-Fi setup mode. Lasts for 2 hours after first turning on the printer.

Ready

The printer is ready to print.

Ready LED and Attention LED start blinking simultaneously

LED indicator pattern — both Ready and Attention LEDs are blinking together.

Ready LED blinking

Ready light is blinking indicating printer is processing data.

Slow blinking light

Wireless is on, but the printer is not connected to a network.

Solid amber light

An error has occurred and is blocking the job. Check the printer display or HP Smart app for troubleshooting information.

Solid amber light fast blinks

A serious error has occurred. Turn the printer off, and then on.

Solid blue light

Wireless connection has been established and the printer is ready to print.

Solid blue light pulses, and then flashes amber, repeating

The printer is unable to connect to a Wi-Fi network.

Solid light blue

The printer is idle, and is connected to a Wi-Fi network.

Solid purple light fast blinks, and then flashes amber, repeating

Indicates Wi-Fi Protected Setup (WPS) error.

Solid white light

The printer is idle, and is not connected to a Wi-Fi network.

Status light pulsing blue

Printer is connecting to the network.

Status light pulsing green

Printer is updating firmware or currently busy processing a job.

Status light pulsing purple

Wireless setup mode is active and will last for 2 hours after first turning on the printer.

Status light solid amber

Problem detected with the printer.

Status light solid blue

Printer is connected and ready for use.

Supply problem

Toner cartridge or supply issue detected — generic cartridge or supply error.

Toner Low

The toner cartridge is running low on toner and needs to be replaced soon.

Unauthorized cartridge

Unauthorized toner cartridge detected — cartridge is not an authorized HP cartridge.

Used or counterfeit cartridge in use

Used or counterfeit toner cartridge detected — cartridge is not a new genuine product.

White light grows from center to the edges and shrinks back, repeating

The printer is processing a job, it could be printing, copying, scanning or faxing.

Wi-Fi light blinking with signal bars cycling

The printer is in Wi-Fi setup mode or trying to connect to a network. Wi-Fi connection is not yet established.

Wi-Fi light blinking with signal bars cycling (unable to connect)

The printer is unable to connect to a Wi-Fi network. Connection attempts have failed.

Wi-Fi light blinking with Wi-Fi icon blinking

The printer is in WPS (Wi-Fi Protected Setup) mode. Ready to connect using WPS button.

Wireless alert - Wi-Fi disconnected

Wireless alert displayed on control panel showing Wi-Fi is disconnected.

Wireless light blinks

Printer is connecting to the wireless network.

Wireless light blinks blue

Indicates the printer is disconnected from Wi-Fi or in setup mode.

Wireless light solid

Printer is connected to the wireless network.

Wireless Off

Wireless light is off and the display shows Wireless Off.

Brother

19 codes

Epson

15 codes